• Performs supervisory duties which include assigning work, defining priorities, selecting and recommending applicants for hire, evaluating performance, recommending pay adjustments/awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted.
• Supervises federal civil service employees at the NF-01/GS-1/2/3, NF-02/GS-4, NF-03/GS-5/6/7/8, NA-05 or NA-08, whether full-time, part-time, intermittent, or temporary; assigned military employees; non-Federal works; unpaid volunteers; student trainees, or others.
• Authorizes personnel action requests (SF-52) and ensures timekeeping documents are submitted in accordance with local direction.
• Ensures interviews and selection of new hires is performed in accordance with established hiring practices.
• Leads day-to-day operation of multiple programs to which assigned; assists with staffing, training and scheduling.
• Uses creativity to plan, promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards.
• Organizes community special events such as comedy shows, holiday events, celebrity appearances, concerts, 4^th of July Festival, and Winterfest, which are just a few of the many programs offered throughout the year.
• Serves as a liaison for MWR-related activities associated with Training Support Center, Fleet & Family Readiness Departments (N9) and other tenant commands on base, on an as-needed basis.
• Provides support for unit allocation events to include equipment, programming ideas, and coordination assistance.
• Solicits and assists with negotiating partnerships on behalf of the MWR Department.
• Develops working partnerships with both on-base and off-base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Develops contacts and creates professional proposals, execution of agreements and follow-ups.
• Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
• Responsible for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
• Seeks ways to promote and market MWR facilities and events through outreach opportunities on base.
• Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software which tracks patron's usage and responses (includes providing information for metrics and patron counts).
• Solicits input from activity managers regarding internal short/long range goals, business plan objectives and program standards.
• Monitors various programs to ensure standards are met or exceeded.
• Routinely evaluates and reviews ongoing programs and provides activity managers with guidance that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
• Assists with writing standard operating procedures.
• Performs regular analysis of projected projects and programs; considering operating budget, staffing requirements, plans, trends, command mission and changing population.
• Provides onsite project oversight and ensures that approved plans are implemented and notifies local and regional leadership of any issues or concerns that may arises.
• Uses metrics and financial data to make recommendations for any modifications to programs.
• Ensures all facilities and activities associated with the Community Recreation program meet established fire, safety, security and sanitation guidelines.
• Takes timely action to correct deficiencies through coordination with appropriate entities.
• Leads and performs check-in and check-out of materials and collects any applicable fees by operating point of sale (POS) computer system for equipment and activities associated with Community Recreation Programs.
• Inspects equipment upon return for damage and makes recommendations for replacement when required.
• Completes a Daily Activity Report (DAR) to ensure accountability for the balancing and reconciliation of daily sales transactions.
• Performs inventory of various types of equipment, retail items, supplies and any other item deemed to have cash value.
• Promotes customer service awareness and information, requisitioning merchandise, ensuring adequate stock levels, entertainment and promotion schedules.
• Transports patrons' off-base to local attractions for trips, tours and outings.
• Performs other duties as assigned.

Conditions of employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must be at least 18 years of age.
• Must have a valid state issued driver's license.
• Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
• May have to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers and/or C.A.R.E (Controlling Alcohol Risks Effectively).
• Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.

Qualifications

Three years of recreation experience in the below knowledge, skills and abilities (KSAs) preferred.
A qualified candidate must possess:

• Knowledge gained through relevant education and training (i.e. bachelor's degree in Recreation, Marketing, Business or closely related field) and/or equivalent recreation-related work experience.
• Combination of experience related to customer service and/or activity-based functions.
• Ability to work independently, make sound decisions and have the ability to effectively communicate both orally and in writing.
• Knowledge of recreation programs.
• Knowledge of the goals, principles, techniques and methods of procedure used in organizing, planning and conducting all types of activities.
• Knowledge of the entire scope of activities and their suitability in the Community Recreation Program for individuals and groups of varying demographics, ages and interests.
• Ability to create, negotiate, implement and sustain partnerships via various MWR agreements.
• Ability to maintain a clear and accurate database.
• Ability to represent the department and speak in front of both small and large groups.
• Knowledge of recreational and entertainment events.
• Program planning and leadership skills to devise and implement a leisure and social recreation program that will stimulate and sustain the interest of participants and challenge participants that they may benefit from the social values to be derived from recreational activities.
• Ability to obtain and maintain a valid state driver's license. License must be obtained within 90 days of being placed in the position.
• Ability to communicate effectively both orally and in writing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this position based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, of if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resume will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the position requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.