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Technical Information Specialist

Department of Health and Human Services
National Institutes of Health
Office of the Director/ Office of Intramural Research
This job announcement has closed

Summary

The position is located in the Office of Research Operations of the Office of Intramural Research (OIR) of NIH and serves within the OIR as Director for its Office of Research Reporting and Digital Platforms.

Overview

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Reviewing applications
Open & closing dates
08/05/2024 to 08/09/2024
Salary
$117,962 - $153,354 per year
Pay scale & grade
GS 13
Location
Montgomery County, MD
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Financial disclosure
No
Bargaining unit status
No
Announcement number
NIH-OD-MP-24-1240072
Control number
802341600

This job is open to

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Clarification from the agency

You must be a current or former federal employee eligible to apply under merit promotion procedures or otherwise be eligible as a status applicant (e.g. Veterans Employment Opportunity Act) OR be an individual who is eligible through an OPM interchange agreement or for a non-competitive appointment. This job is also open to USPHS Commissioned Corps Officers and Call-To-Active Duty (CAD) Candidates.

Duties

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As a Technical Information Specialist, your duties will include, but are not limited to the following:

  • Visual and functional optimization and regular updating of the websites and web portals.
  • Ensures 508 compliance of digital platforms of the OIR.
  • Works with leadership of each OIR office and division to ensure accuracy, readability, and attractiveness of websites.
  • Ensures uniformity of branding to render all OIR Program websites recognizable as belonging to and coming from that Office.
  • Provides expert technical advice, guidance, and recommendations on critical strategies and functions involving systems, for collecting, cataloging, storing, and disseminating specialized information, and in the development of new or modified solutions to highly complex problems.
  • Consults with members of the scientific research community within and outside of the agency to keep abreast of the state of the art in linguistics, information storage and retrieval and automated documentation practices.
  • Studies and evaluates the potential effectiveness and efficiency of new concepts and technologies which may advance the mission of the Institute or Center.
  • Analyzes, refines, and improves systems based on testing and review/screening of user input/feedback.
  • Serves as technical resource for the preparation of system requirements documentation and writes functional specifications for system development projects.

Requirements

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Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
  • Males born after December 31, 1959 must be registered with the Selective Service.
  • Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.

Qualifications

You qualify at the GS-13 level, if you meet the following qualification requirements:

In order to meet the basic education requirements, you must have:
A full 4-year course of study that meets all the requirements for a bachelor's degree with major study in the subject-matter field of the position to be filled;
OR
Four years of experience that provided a knowledge of the basic principles, theories, practices, techniques, and terminology of technical information processing; an understanding of the standard methods, procedures, and techniques of research and analysis in the subject-matter field; and where appropriate, ability to read and comprehend nontechnical material in one or more foreign languages. Such experience must have been equivalent to that which would have been gained through a 4-year college curriculum;
OR

A combination of education and experience as described above.

In addition to meeting the basic education requirements: In order to qualify at the GS-13 level, you must demonstrate in your resume at least one year of qualifying specialized experience equivalent to the GS-12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: modifying standard information practices, precedents and techniques and adapting automated systems to solve a variety of information organization, access, and dissemination problems; indexing, retrieving and evaluating specialized scientific and technical materials in the biomedical field; participating with other technical information specialists, systems analysts, and computer specialists in planning, designing, testing, implementing and evaluating computer applications and related technology for application to library processing; and evaluating the efficiency of operations and quality of products for Information Technology (IT) projects and recommending improvements.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application.? We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12480072

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Additional information

  • This position is designated as a "non-emergency/teleworker" position and the selected candidate will be considered a "non-emergency/teleworker" employee. In the event of a closure, you must be available to telework or request leave.
  • A one-year probationary period may be required upon selection/placement.
  • At the supervisor's discretion, this position may offer work schedule flexibilities: telework (work from home on a regular basis or ad hoc basis but reports to the office at least once a week/two days a pay period), compressed schedules, flexible schedules and hoteling.
  • A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
  • PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
  • Veterans' Preference applies only to Schedule A (disability appointment) and Veterans Recruitment Appointments (if applicable).
  • The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • Visit our Applicant FAQs page for helpful information on the application process.
  • Visit our Total Compensation page and this sample for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • 1. Knowledge of IT operating procedures, online files and processing procedures, system analysis techniques and bibliographic control standards.
  • 2. Skill in conducting complex literature retrieval, summarization, and evaluation from a wide range of sources.
  • 3. Skill in developing, testing, implementing and administering an automated information processing system.
  • 4. Ability to evaluate and improve the efficiency of operations and quality of products for IT automation projects and make recommendations for improvements.


Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.

To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP)and the Interagency Career Transition Assistance Program (ICTAP), you must be able to satisfactorily perform the duties of the position upon entry and substantively exceed the basic qualifications by scoring at least an 85 on the assessment and meet all eligibility, physical, medical, suitability, and all other requirements.

National Institutes of Health

The National Institutes of Health (NIH), a part of the U.S. Department of Health and Human Services, is the largest biomedical research funding organization in the world. NIH is made up of 27 Institutes and Centers, each with a specific research agenda, often focusing on particular diseases or body systems. NIH employs approximately 18,000 employees in varied occupations, all supporting research efforts that improve health and save lives. For more information on NIH's mission and goals, and its 27 Institutes and Centers, visit the NIH website.

Virtually explore the National Institutes of Health's (NIH) Bethesda campus, learn about scientific research, and get to know NIH community members who are working to help people live longer, healthier lives: https://www.nih.gov/virtual-tour/.

The Office of Intramural Research (OIR) is responsible for the development and implementation of NIH-wide projects and policies, as well as the oversight and coordination of intramural research, training, and technology transfer conducted within the laboratories and clinics of the National Institutes of Health.

Agency contact information

Kim Farmer
Phone
301-402-4429
Email
farmerkl@mail.nih.gov
Address
National Institutes of Health
6701 Rockledge Drive
Bethesda, MD 20892
US

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https://hr.nih.gov/working-nih/work-life

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