This Field Examiner position is for the Department of Veterans Affairs, Veterans Benefits Administration, located in the Fiduciary Hub. The Field Examiner (FE) determines the payee (fiduciary), best suited to the needs and situation of VA beneficiaries, who are incompetent due to legal disability, mental disability, physical disability or minority. Field Examiner ensures that beneficiaries receive all the benefits they are entitled to, and takes necessary actions to protect their assets.
Summary
This Field Examiner position is for the Department of Veterans Affairs, Veterans Benefits Administration, located in the Fiduciary Hub. The Field Examiner (FE) determines the payee (fiduciary), best suited to the needs and situation of VA beneficiaries, who are incompetent due to legal disability, mental disability, physical disability or minority. Field Examiner ensures that beneficiaries receive all the benefits they are entitled to, and takes necessary actions to protect their assets.
This vacancy is open to those covered by the indicated hiring paths and living in the local, Salt Lake City, Utah commuting area. Veterans eligible under the Veterans Employment Opportunity Act (VEOA) and current permanent VBA employees holding the GS-07grade or higher and seeking non-competitive reassignment/change to lower grade need not to live in the local commuting area to be considered.
Performs visits to veterans and beneficiaries to evaluate physical and mental conditions or capacity; independently determine ability to handle or manage funds;
Conducts field examinations to determine who to appoint as fiduciaries for incompetent or minor beneficiaries;
Verify the welfare and adequate living conditions of veterans under fiduciary care and make arrangements for deficiencies;
Conduct background investigations on proposed fiduciaries;
Reviews and reports on fiduciary performance; conduct investigations involving the misuse of VA funds;
Explain laws and regulations governing fiduciary responsibilities to veteran, beneficiary and fiduciary;
Investigate and make determinations on identified misuse, complaints, allegations, contested claims for benefits, special apportionments, eligibility for VA compensation, etc.;
Work with representatives of other Federal, State, and local police, social and protective services agencies and courts regarding the safety, protection and living conditions of veterans;
Supervises veterans transitioning to financial independence under the direct pay program.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11.
Position Requirement: On a routine basis, the incumbent in this position will be required to operate a government owned motor vehicle: therefore, incumbent must possess a valid state driver's license.
Travel Required: Periodic overnight travel may be required based on mission needs; up to two to three weeks travel per month is possible. Please note, all selectees must live within 50 miles of the location being announced.
Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Field Examiner; 36002A GS-09; 35902 GS-11 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/02/2024.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
For a GS-09 position you must have served 52 weeks at the GS-07 level.
For a GS-11 position you must have served 52 weeks at the GS-09 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
You may qualify based on your experience and/or education as described below:
GS-9 Level: One year of specialized experience equivalent to the GS-07 is defined as use of fact finding sources (i.e., conducting interviews, researching court records, etc.) to verify facts and obtain specific pieces of information; or, experience applying Federal, state and/or local laws and regulations to administer benefits programs or services; or, financial management experience for individuals or businesses.
Examples include, but are not limited to:
Conducting investigations into allegations of misconduct, compiling findings, and composing reports of recommended action.
Determining an applicant's eligibility for welfare programs in accordance with state laws and program regulations.
Conducting professional interviews or investigations involving issues/cases such as benefit claims, workplace safety claims, employee/labor allegations, fraud, abuse, or embezzlement for the purpose of gathering factual information to make a determination.
Interpretation and application of Federal, State and/or Local benefit programs (i.e. compensation/pension, healthcare, mortgage/lending, insurance, etc.) that comply with related laws, policy, regulations.
Establishing and reviewing budgets for expenditures, verifying or monitoring the use of funds, and balancing or reconciling finances for individual or business.
-OR
Education substitution of a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in Social Work, Counseling Rehabilitation, Criminal Justice, or another degree specifically related to the duties of this position which demonstrates the knowledge, skills, and abilities necessary to do the work (submit your transcripts).
-OR
Equivalent combinations of Specialized Experience and Graduate level education. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least100 percent to qualify.
GS-11 Level: One year of specialized experience equivalent to the GS-09 is defined as experience conducting interviews in a state and/or Federal benefit/services program capacity to obtain essential information and assess an individual's competency to make valid decisions; or, expertise in personal financial management for individuals in exceptionally unique or complex financial situations.
Conducting professional interviews or investigations involving issues/cases such as benefit claims, workplace safety claims, employee/labor allegations, fraud, abuse, or embezzlement for the purpose of gathering factual information to make a determination.
Establishing and reviewing budgets for expenditures, verifying or monitoring the use of funds, personal financial management, balancing or reconciling finances for disabled individuals or minors who are unable to legally manage their own accounts.
Interpretation and application of Federal, State and Local benefit programs (i.e. compensation/pension, healthcare, mortgage/lending, insurance, etc.) that comply with related laws, policy, regulations.
-OR
A PhD. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree in Social Work, Counseling Rehabilitation, Criminal Justice, or another degree specifically related to the duties of this position which demonstrates the knowledge, skills, and abilities necessary to do the work.
-OR
Equivalent combinations of Specialized Experience and more than two years, but less than three years of education, as described above. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work normally involves mental rather than physical exertion, often working under strict deadlines or under stressful situations.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Rating Factors:
1. INVESTIGATION: Conduct interviews, interrogations, investigations and inspections involving issues such as contested benefit claims, fraud, abuse, embezzlement, special apportionment, dependent status, etc.
2. JUDGMENT/DECISION: Demonstrate cognitive thinking for the purpose of reaching a decision, drawing sound conclusions, or making critical distinctions about people, situations, ideas or events through assessment, comparison and/or deliberation.
3. ORAL COMMUNICATION: Verbally explain laws, programs and processes clearly to individuals/corporations; communicate to obtain info, coordinate services/benefits; verbally report facts and findings to represent claimant and/or government.
4. FINANCIAL MANAGEMENT/BUDGETING: Apply basic budget, accounting and fund control principles to estimate spending and manage funds.
5. CONFLICT MANAGEMENT: Demonstrate objective, unbiased views, promote calm dialogue/cooperation, exhibit foresight to identify and defuse conflict before it occur.
6. RESEARCH/ANALYSIS: Conduct research by reviewing info/records of financial/bank statements, case files, correspondence for compliance or investigative purposes, analyze info/data to make appropriate decisions and referrals.
7. SELF-MANAGEMENT: Sets well defined and realistic goals; monitor progress and time, self motivated to achieve and deal with stress effectively/appropriately.
8. TECHNICAL COMPETENCE: Knowledge of Federal, state and local laws, regulations, policies, guidelines, procedures and judicial determinations applicable to benefits program. (Describe situations in which you assessed benefits eligibility and applied applicable laws, rules, regulations, and procedures.)
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50/NON GENERAL PAY ADJUSTMENT SF 50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Transcript if you are using education to qualify
Veterans: Member-4 DD-214 and disability rating letter (if applicable)
If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
Current VBA Employees: If you are outside the commuting area and seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position
Military Spouse of Active Duty Military Member: A copy of your marriage license AND your spouse's active duty orders
Military Spouse of Separated Veteran: A copy of your marriage license, Member-4 DD-214 AND either your spouse's 1) 100% disability rating, or 2) documentation of death during active duty.
Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 08/02/2024 or 11:59pm (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12475694.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/02/2024 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12475694.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
Salt Lake City Regional Benefit Office
550 Foothill Dr
Salt Lake City, UT 84158
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50/NON GENERAL PAY ADJUSTMENT SF 50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Transcript if you are using education to qualify
Veterans: Member-4 DD-214 and disability rating letter (if applicable)
If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
Current VBA Employees: If you are outside the commuting area and seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position
Military Spouse of Active Duty Military Member: A copy of your marriage license AND your spouse's active duty orders
Military Spouse of Separated Veteran: A copy of your marriage license, Member-4 DD-214 AND either your spouse's 1) 100% disability rating, or 2) documentation of death during active duty.
Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 08/02/2024 or 11:59pm (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12475694.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/02/2024 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12475694.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
Salt Lake City Regional Benefit Office
550 Foothill Dr
Salt Lake City, UT 84158
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
