This position is assigned to the Family Readiness Division; Fleet and Family Support Program (FFSP) Section; Commander, Navy Installations Command (CNIC). CNIC is an Echelon II activity directly reporting to the Chief of Navy Operations (CNO). The mission of the FFSP is to provide information and referral, education and training, primary prevention, counseling and advocacy to facilitate achieving operational readiness and personal and family self-sufficiency
This position is assigned to the Family Readiness Division; Fleet and Family Support Program (FFSP) Section; Commander, Navy Installations Command (CNIC). CNIC is an Echelon II activity directly reporting to the Chief of Navy Operations (CNO). The mission of the FFSP is to provide information and referral, education and training, primary prevention, counseling and advocacy to facilitate achieving operational readiness and personal and family self-sufficiency
Please see the "Who May Apply" section under the Qualifications section.
SUPERVISION(60%)
The incumbent directly supervises at least two GS-12 government Navy Clinical Counselors, and/or GS-12 Navy Clinical Counselors for Children, if applicable. Government positions may be NAF at the equivalent grade level indicated. Incumbent plans work to be accomplished, set and adjusts short-term priorities, and prepares work completion schedules. Assigns work to. Develops and evaluates subordinate employees' performance. Gives subordinate employees' advice, counsel, or instructions on work and administrative matters. Interviews candidates for positions; recommends appointment, promotion, or reassignment to unit positions. Listens and resolves employee complaints, refers group grievances or more serious, unresolved complaints to higher-level management. Effects minor disciplinary measures and recommends other action in more serious cases. Identifies subordinate employees developmental and training needs, provides or arranges for needed development and training.
Organizes, sets, and monitors workflow of installation NMC and SAIL services. Controls attendance and leave ensuring adequate work force is available at all times to accomplish the mission. Approves and authorizes leave and timecards. Encourages self-development. Assures equity in recommending and determining selections, assignments, training and promotions, discipline and awards to employees. Identifies employee benefits, services, and work related activities. Ensures subordinates are aware of and participate in team planning and play integral roles in developing final team products. Leads subordinates in assessing strengths and weaknesses and leads subordinates in exploring work methods, processes, and procedures. Ensures FFSP strategic goals, plans and tasks are communicated through leaders/subordinates.
Designs, implements, and monitors Navy clinical employee's incentive programs, employee development, and mentoring programs to produce effective employee performance and to achieve FFSP mission and objectives.
Institutes risk management procedures to include routine Professional Practice Evaluation and Focused Professional Practice Evaluation, in consultation with Regional Counseling and Advocacy Program {CAP) staff, when a clinical provider exhibits negative quality assurance or risk management trends. Promptly notifies regional CAP staff of clinical provider incompetence, impairment or allegations of professional misconduct by subordinate Navy clinicians.
PROGRAM MANAGEMENT (40%)
Provides oversight of NMC clinical services to include individual, couples, family or group modalities, ensuring services delivered are within the authorized scope of FFSC clinical care.
Provides NMC services when required by staff shortages. Ensures personal and subordinate staff's NMC appointments and meetings are scheduled, accounted for and documented in the Scheduling and Clinical Case Record modules within the automated FFSP management information system. Maintains case records and statistics in accordance with Navy policies and regulations.
Provides supervision of risk assessment and case management services and other counseling interventions as appropriate for clients. Identifies gaps in existing services and provides results and program recommendations to FFSC Site Director and the Regional CAP Coordinator. Oversees critical incident response services provided within the CAP. Complies with protocols relating to high risk and high visibility cases.
Serves as the NMC representative attending, coordinating or assisting in coordination of various meetings and committees. Participates in the FAP Clinical Case Staffing Meeting. Serves as the mental health representative on the SAPR Case Management Group (CMG).
Assures installation compliance with all NMC and SAIL certification standards. Collaborates with FAP clinical case managers, Family Advocacy Representatives, and Regional SAIL Case Management Teams to ensure a coordinated approach to service delivery.
Ensures training programs comply with FFSP, NMC and SAIL Certification Standards. Identifies problems in administrative procedures that impact the provision of NMC and SAIL clinical services and provides results and recommendations to the FFSC Director and Regional Counseling and Advocacy Program Coordinator.
Conducts regular, thorough review of Standard Operating Procedures (SOPs). Reviews and evaluates the NMC program to improve existing programs and to offset negative trends.
Monitors Centralized Scheduling and Clinical Counselor records statistics, provider productivity and caseload distribution.
Identifies and advocates for resources as well as for information and decisions on major work issues. Estimates and reports to supervisor and subordinates on progress in meeting milestones and deadlines. Leads subordinates in assessing strengths and weaknesses and leads subordinates in exploring work methods, processes, and procedures.
Performs other duties as assigned.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
The following documents are required at the time of application:
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 10/12/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12478240
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
