Responsible for limited specialized projects and assignments involving development, test, implementation, and modification of computer programs and operating procedures.

Install and maintain hardware; verify that all equipment attachments and power support items are approved and are in compliance with existing regulations, directives, and vendor specifications.

Install, upgrade, and maintain software; performs system software control and library functions. Develops new and/or modified procedures for the operation of the software library and configuration management procedures.

Schedule, maintain, and provide advice on formulation of job requests and computer programs for which the guidelines may provide for judgmental deviations.

Provide guidance and assistance to customers in the application of system capabilities when the customer has unusual or unique processing requirements that are difficult to formulate.

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see Legal and Regulatory Guide
• Must be able to obtain and maintain a secret security clearance
• Travel and relocation expenses will not be paid
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• This position may include information assurance (IA) work as an additional duty. Failure to receive the proper IA certification may result in the reassignment of this additional duty to another employee within the organization.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions.

SPECIALIZED EXPERIENCE: Applicants must have at least one year of specialized experience equivalent to the GS-06 level (or equivalent in other pay systems) in the federal service in which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. Specialized experience is experience which includes providing assistance operating, installing and maintaining computer hardware and software; scheduling, troubleshooting software and hardware problems, solving operating problems and detecting patterns/common causes for recurring problems.

OR

EDUCATION: Successful completion of one full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of transcripts.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. NOTE: YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of automated data processing standards, policies, and techniques.

2. Knowledge of information processing sequences, controls, and procedures; and computer hardware and/or software systems and their interfaces.

3. Knowledge of higher level programming languages and the terminology, codes, abbreviations, and graphics for preparing system documentation or programs.

4. Knowledge of local rules and procedures controlling job priorities and controls on access to data and program files.

5. Ability to use and maintain a computer system, equipment, and software; analyze computer software and/or hardware problems and develop economical solutions; and train users.

6. Ability to communicate effectively, both orally and in writing.

PHYSICAL DEMANDS: The work is generally sedentary, although there may be some walking or standing for short periods of time, bending, or carrying of light loads of papers, books, reports, and other items requiring only moderate physical ability and physical stress.

WORK ENVIRONMENT: The work involves common risks or discomforts that require normal safety precautions typically followed in work areas, such as offices, meeting rooms, and libraries. The area is adequately lighted, heated, and ventilated. Employees in or adjacent to computer rooms may be within environmentally controlled areas and, although relatively cool, require only normal clothing to compensate for minor discomfort.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who disqualify themselves will not be evaluated further.

BASIS OF RATING:
Your application will be rated under the Category Rating procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualifications requirement. Additional points are not added for Veteran's Preference; however, Veteran Preference is still applied.

Category 3, Best Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements.
Category 2, Highly Qualified: Candidates in this category possess good skills and experience above the minimum requirements.
Category 1, Qualified: Candidates in this category meet the minimum education and/or experience requirements.

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire. The numeric rating you received is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully.