About the position: This is a Customer Service/Equipment check in and out position and will be assigned to Outdoor Recreation - Marina operations. This position is not guaranteed a set amount of hours but can be scheduled 0-40 hours per week. As a federal employee you will have access to all Hurlburt Field FSS facilities.
After 1 year of employment, you will be eligible for the following benefits:
- 12 weeks Paid Parental Leave
- Tuition Assistance
About the position: This is a Customer Service/Equipment check in and out position and will be assigned to Outdoor Recreation - Marina operations. This position is not guaranteed a set amount of hours but can be scheduled 0-40 hours per week. As a federal employee you will have access to all Hurlburt Field FSS facilities.
After 1 year of employment, you will be eligible for the following benefits:
- 12 weeks Paid Parental Leave
- Tuition Assistance
Pay Rate Setting Rules in accordance with the Non-Appropriated Fund Personnel Program Management and Administration Guide, 13.6.2.2
Please see the "Who May Apply" section under the Qualifications section.
Performs and/or assists in operation and maintenance of recreational facilities such as FAMCamp, Dive Shop, storage lots, and boat slip registration; ORC building, recreation area reservations and payment of fees.
Responsible for cash register operations including cash collections, receipts, and cashier reports. Consolidates cashier reports from other sub-activities, prepares and makes bank deposits in a timely manner, controls change funds and petty cash expenditures.
Maintains all aspects of the advance payment records to include monitoring payments, sending expiration and late notices and ensuring proper records.
Prepares outgoing correspondence, answers telephone and personal inquiries regarding reservations of the ORC facilities, rental equipment, and recreational areas.
Responsible for operation of check-out equipment, including inventory, issuing, receiving, and checking for damage and cleanliness upon return. Demonstrates proper usage and safety and conservation techniques for recreation activities and equipment.
Recommends addition and deletion of equipment and resale merchandise based on customer usage.
Monitors use and repairs or replacement of all office and cashier equipment to include service calls and estimate of replacement. Coordinates repairs or replace all computer equipment with IT. Takes inventory of all resale, office, and cashier supplies and orders as necessary.
Cleans shop and office areas including floors, counters, office trash, storage rooms, and snack area.
Performs periodic monitoring of the beach area.
Performs other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12475172
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/17/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
All the following qualifications are highly desirable; experience which provides a basic knowledge and understanding of outdoor recreation activities such as but not limited to FamCamp, Dive Shop, storage lots, and boat slip registration, etc.; experience in resale operations; ability to type and use computer; experience in receipt, disbursement, examination, deposit, and other processing of cash items when this includes direct handling of cash items, and use of cash accountability control methods. Must be able to effectively communicate with customers and possess skill in dealing with the public. Must be able to communicate both orally and in writing and be able to get along with others. Physical effort requires walking, standing, use of hands and arms, and lifting of outdoor equipment. Must be able to satisfactory complete a pre-employment physical. Successful completion of a Tier 1 (T1) background check is required.
You will be evaluated on the basis of your level of competency in the following areas:
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/17/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
