The U.S. Secret Service (USSS) is seeking a dynamic, results oriented executive Deputy Chief Human Capital Officer to manage the agency's human capital policies, programs, systems, and procedures in accordance with federal laws and regulations.
You will deliver and continually improve HR functions/programs in collaboration with operational and line of business executive managers, as well as leverage your managerial HR experience to bring best practices to the USSS.
Summary
The U.S. Secret Service (USSS) is seeking a dynamic, results oriented executive Deputy Chief Human Capital Officer to manage the agency's human capital policies, programs, systems, and procedures in accordance with federal laws and regulations.
You will deliver and continually improve HR functions/programs in collaboration with operational and line of business executive managers, as well as leverage your managerial HR experience to bring best practices to the USSS.
The primary duties of the Deputy Chief Human Capital Officer include, but are not limited to:
Possessing broad and deep federal human capital technical expertise. Demonstrating multi-disciplinary knowledge of the full range of HR programs and services to support the Secret Service's human capital strategic goals. Oversees HR policy development and revisions; assures correct policy and regulatory interpretations on the part of subordinate officials; is accountable for the effective functioning and coordination of programs under his/her authority.
Plans, directs, and leads the human capital team in delivering data driven human capital solutions that improve talent management strategies and organizational performance. Strategically leads and directs the research, development, implementation, validation, and maintenance of effective and innovative human capital tools for the selection, promotion, career development and organizational effectiveness of a quality workforce. Directs the implementation of effective HR solutions designed to drive and affect change.
Develops effective talent acquisition and talent development measures to recruit, hire, develop, and retain a diverse and high performing workforce with strategic competencies for mission critical occupations. Ensures the alignment of workforce staffing models and skill development to compliment the evolution of mission responsibilities across all functional areas of agency operations. Leverages technology and works across lines of business to generate creative solutions that support recruitment, hiring, and standards of merit promotion.
Provides executive leadership and oversight in operations and administrative management matters such as directing the development and implementation of human capital policy and procedures and management of budget and staffing resource management.
Leads change by managing people and processes including engaging with stakeholders to create or enhance human capital systems and process improvement. Serves as a mentor or coach to human capital professionals within the Office of Human Resources serving as a strategic partner and providing technical and professional guidance.
Implements innovative techniques, technology, and business strategies to assess and improve organizational practices, policies, and procedures for increased effectiveness, to promote operational diversity, and to drive change necessary for effective mission accomplishment.
Obtaining and maintaining a Top-Secret clearance is required
Submitting to a drug test prior to your appointment and random drug testing while you occupy the position.
If selected for this position, you will be required to:
Maintain a TS/SCI clearance. For more information visit OPM Mythbuster Page.
Successfully complete a one-year probationary period in the SES, unless you are exempt based on previous successful completion of such probation.
File an Executive Branch Personnel Public Financial Disclosure Report in accordance with the Ethics in Government Act of 1978 within 30 days after appointment.
Background Investigation: You must undergo and successfully complete a background investigation in order to obtain a Top-Secret Clearance as a condition of placement in this position.
Mobility Requirement: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed, SES members will be required to sign a mobility agreement and may be reassigned at the direction of the appointing authority.
OTHER REQUIREMENTS:
Drug Testing: You must submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Selective Service: If you are a male born after December 31, 1959, and selected for this position, you must certify that you have registered with the Selective Service System or are exempt from having to do so under Selective Service law.
Qualifications
(1) As a basic requirement for entry into the Senior Executive Service (SES), applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed below. The ideal candidate will have experience supervising employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector.
As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
Directing the work of an organizational unit;
Ensuring the success of one or more specific major programs or projects;
Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.
If your resume does not include these basic qualifications, you will not be determined qualified for this position.
(2) EXECUTIVE CORE QUALIFICATIONS: The fundamental competencies within the following five Executive Core Qualifications (ECQ) are also a part of the selection criteria for SES positions. We recommend that your resume emphasize your level of responsibilities, the scope, complexity, and budget of programs managed, and your program accomplishments, including the results of your actions. For this vacancy announcement, no separate supplemental ECQ documentation is required. Your resume must incorporate each of the following ECQs:
ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
(3) MANDATORY TECHNICAL QUALIFICATIONS (MTQ): Current or former SES members and CDP-certified applicants may omit the ECQs from their application package. However, all applicants must submit narrative responses for the MTQs listed below.
MTQ1. Demonstrated leadership experience that reflects the mastery of human capital management principles for a large, fast paced, complex organization which covers the full spectrum of a federal human capital management program, covering at least four (4) of the following human capital program areas: staffing, classification, labor and employee relations, benefits, payroll, work life programs, policy and accountability, executive services, talent development, human capital information systems, and human capital assessments.
MTQ2. Demonstrated leadership experience assisting supervisors and managers in leadership/management development, such as conflict management, emotional intelligence, and conducting difficult conversations, by providing training and development opportunities, as well as through daily interactions and coaching.
MTQ3. Demonstrated experience transforming organizational processes to meet mission needs. This includes assessing programs, procedures, protocol, and organizational climate to implement innovative solutions necessary to make organizational improvements, ranging from incremental improvements to major shifts in direction or approach, as appropriate.
Important: Refer to the Required Documents section of this vacancy announcement for page length and other formatting specifications. Documents that do not adhere to the specified requirements may be disqualified. We recommend uploading your documents in PDF format to preserve formatting and ensure conformance with specifications. Failure to submit any of the required documents as stated will result in loss of consideration due to an incomplete application package.
The following categories of applicants may omit the mandatory ECQs but MUST address the MTQs. Categories include:
Applicants who are currently serving under a SES career appointment (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES), or applicants who are eligible for reinstatement to the SES (must provide a copy of Standard Form 50-Notification of Personnel Action that documents career appointment to the SES), or applicants who are graduates of Office of Personnel Management approved SES Candidate Development Programs (must provide proof of OPM Qualifications Review Board certification).
The Office of Personnel Management must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Additional information
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
This position will require a credit check after initial job qualifications have been determined.
To review terms found in this announcement click here.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to Equal.Opportunity@usss.dhs.gov.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The application process used to recruit this position is the Traditional Method. Applicants must submit a resume, separate narrative statements addressing each of the Executive Core Qualifications (ECQ), and narrative statements addressing the Mandatory Technical Qualifications.
You will be evaluated based on how well you meet the qualifications described in this vacancy announcement. The evaluation will consider the quality and extent of your experience and qualifications.
You will be evaluated based on the information you provide. The best qualified applicants will be distinguished from other minimally qualified applicants by a screening panel to determine the degree to which qualification requirements are met. Highly qualified applicants may undergo an interview and reference checks. The Secret Service Executive Resources Board will review results and make recommendations on final selection to the appointing authority. Verification of performance, suitability, and security information from reference checks will be taken into consideration when making offers of employment.
Unless you have already been certified by an OPM-administered Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB after selection and before appointment can occur.
Interview Requirement: Multiple interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
REQUIRED DOCUMENTS: You must submit documents in the format as designated. Packages that do not include the required documents will not be considered. All required/supporting documents must be scanned and uploaded with your application no later than 11:59 pm ET, on the closing date. 1. RESUME- Required for all applicants
When uploading your resume, select the Supporting Document Type labeled "Resume." Your resume must not exceed 5-pages, with 1-inch margins and a font no smaller than 12 points.Do not use borders, provide photos, or list a Social Security Number. Your resume should include:
Your full name, email and mailing address, and day/evening telephone numbers.
Educational information, including the name, city, and state of colleges or universities you attended, as well as the type and year of any degree received.
If applicable, your current SES or Candidate Development Program (CDP) certified status, or your reinstatement eligibility to the SES and dates held on the SES career appointment.
Information about your paid and non-paid work experience related to this position including:
Job title (including series and grade if Federal job)
Duties/accomplishments
Employer's name and address
Supervisor's name/phone numbers
Employment start/end dates (month and year)
Salary
Honors, awards, and special accomplishments
2. EXECUTIVE CORE QUALIFICATIONS (ECQ)-Not required for current or former SES members and CDP-certified applicants.
Please upload your ECQs as one document. Select the Supporting Document Type labeled "Executive Core Qualifications." Your ECQs must not exceed 10-pages in length with 1-inch margins and a font no smaller than 12 points.
As a competitive applicant, you must submit a narrative statement for each ECQ describing work experiences no more than 10 years old that reflect proven, demonstrated success in meeting these qualifications. You must address each ECQ separately. We recommend your ECQ responses be no more than 2 pages per ECQ, with 1-2 examples per ECQ.
Your examples should be clear, concise, and emphasize your level of responsibility, scope and complexity of programs managed, accomplishments, policy initiatives undertaken, and the results of your actions.
Education/training alone in a particular ECQ is not qualifying experience.
3. MANDATORY TECHNICAL QUALIFICATIONS (MTQ) - Required for all applicants
Please upload your MTQs as one document. Select the Supporting Document Type labeled "Mandatory Technical Qualifications (MTQs)." Your MTQ responses must not exceed 2-pages per MTQ, with 1-inch margins and a font no smaller than 12 points.
You must submit a narrative response for each MTQ listed in the Qualifications section of this vacancy announcement.
Address each MTQ separately, providing specific examples of the applicable technical competencies.
4. PROOF OF NON-COMPETITIVE ELIGIBILITY - Non-competitive applicants only. This is required if you are a (1) current career SES, (2) graduate of an SES CDP, (3) or an SES reinstatement eligible and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the MTQs.
Current and former SES members and graduates of an OPM-approved SES CDP who wish to be considered as non-competitive eligible, must provide proof of eligibility.
Current/former SES members should provide a copy of a Standard Form (SF) 50, Notification of Personnel Action showing career status in the SES. When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
CDP graduates must provide a copy of the OPM QRB Certification. When uploading, select the Supporting Document Type labeled "Other" then name the document "OPM QRB Certification".
Individuals who were removed from the SES or did not complete the SES probationary period are not eligible for a non-competitive appointment.
5. Current or former Federal civilian employees, please include your most recent SF-50: Notification of Personnel Action, which shows series, grade, tenure (Box 24) and position occupied (Box 34). When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
Do not submit any unsolicited documents.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the "Apply" button to create a USAJOBS account or log in to an existing account.
Follow the prompts to select your resume and other supporting documents.
You will be automatically routed to the USA Staffing application to complete the application process.
Click "Submit Application" in USA Staffing to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
To verify your application is complete:
Log into your USAJOBS account and select the "Application" tab.
Select the "Track this application" link for this position. You will automatically be routed to USA Staffing dashboard showing the status of your application, documentation received and processed.
(Note: Uploaded documents may take several hours to clear the virus scan process.)
Note: ONLY ONE APPLICATION WILL BE ACCEPTED PER INDIVIDUAL; MULTIPLE APPLICATIONS WILL DISQUALIFY THE APPLICANT.
See the Required Documents section for specific document information. All required and supporting documents for this announcement must be received online via the USAJOBS/USA Staffing application system by 11:59 PM Eastern Time on the closing date of this announcement. Failure to submit a complete application will eliminate an applicant from further consideration.
Our evaluation will be based on the information you provide. We may also verify performance, suitability, and security information from reference checks and take that information into account in making selections.
If you have questions pertaining to your application, you may contact Executive Resources at SESSUPPORT@usss.dhs.gov OR by calling 202-360-5070 (excluding weekends and Federal holidays) prior to the closing date of this announcement to receive assistance. Applicants must contact the Agency Point of Contact no later than 4:00 p.m. (ET) on the closing date of the announcement if assistance is needed when submitting an application.
Special Employment Consideration: The Secret Service encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
SES positions are NOT subject to Veterans Preference.
United States Secret Service
Please read entire announcement
Please apply online
Washington, DC 20223
US
Next steps
You may check the status of your application for this position by going to www.usajobs.gov. Click on the "My USAJOBS" tab, enter your user id and password, and click on "My Applications". You will also receive an email notification regarding your application status.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
REQUIRED DOCUMENTS: You must submit documents in the format as designated. Packages that do not include the required documents will not be considered. All required/supporting documents must be scanned and uploaded with your application no later than 11:59 pm ET, on the closing date. 1. RESUME- Required for all applicants
When uploading your resume, select the Supporting Document Type labeled "Resume." Your resume must not exceed 5-pages, with 1-inch margins and a font no smaller than 12 points.Do not use borders, provide photos, or list a Social Security Number. Your resume should include:
Your full name, email and mailing address, and day/evening telephone numbers.
Educational information, including the name, city, and state of colleges or universities you attended, as well as the type and year of any degree received.
If applicable, your current SES or Candidate Development Program (CDP) certified status, or your reinstatement eligibility to the SES and dates held on the SES career appointment.
Information about your paid and non-paid work experience related to this position including:
Job title (including series and grade if Federal job)
Duties/accomplishments
Employer's name and address
Supervisor's name/phone numbers
Employment start/end dates (month and year)
Salary
Honors, awards, and special accomplishments
2. EXECUTIVE CORE QUALIFICATIONS (ECQ)-Not required for current or former SES members and CDP-certified applicants.
Please upload your ECQs as one document. Select the Supporting Document Type labeled "Executive Core Qualifications." Your ECQs must not exceed 10-pages in length with 1-inch margins and a font no smaller than 12 points.
As a competitive applicant, you must submit a narrative statement for each ECQ describing work experiences no more than 10 years old that reflect proven, demonstrated success in meeting these qualifications. You must address each ECQ separately. We recommend your ECQ responses be no more than 2 pages per ECQ, with 1-2 examples per ECQ.
Your examples should be clear, concise, and emphasize your level of responsibility, scope and complexity of programs managed, accomplishments, policy initiatives undertaken, and the results of your actions.
Education/training alone in a particular ECQ is not qualifying experience.
3. MANDATORY TECHNICAL QUALIFICATIONS (MTQ) - Required for all applicants
Please upload your MTQs as one document. Select the Supporting Document Type labeled "Mandatory Technical Qualifications (MTQs)." Your MTQ responses must not exceed 2-pages per MTQ, with 1-inch margins and a font no smaller than 12 points.
You must submit a narrative response for each MTQ listed in the Qualifications section of this vacancy announcement.
Address each MTQ separately, providing specific examples of the applicable technical competencies.
4. PROOF OF NON-COMPETITIVE ELIGIBILITY - Non-competitive applicants only. This is required if you are a (1) current career SES, (2) graduate of an SES CDP, (3) or an SES reinstatement eligible and your ECQs have been certified by the OPM QRB. You may be considered non-competitively for appointment to this position if you meet the MTQs.
Current and former SES members and graduates of an OPM-approved SES CDP who wish to be considered as non-competitive eligible, must provide proof of eligibility.
Current/former SES members should provide a copy of a Standard Form (SF) 50, Notification of Personnel Action showing career status in the SES. When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
CDP graduates must provide a copy of the OPM QRB Certification. When uploading, select the Supporting Document Type labeled "Other" then name the document "OPM QRB Certification".
Individuals who were removed from the SES or did not complete the SES probationary period are not eligible for a non-competitive appointment.
5. Current or former Federal civilian employees, please include your most recent SF-50: Notification of Personnel Action, which shows series, grade, tenure (Box 24) and position occupied (Box 34). When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
Do not submit any unsolicited documents.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the "Apply" button to create a USAJOBS account or log in to an existing account.
Follow the prompts to select your resume and other supporting documents.
You will be automatically routed to the USA Staffing application to complete the application process.
Click "Submit Application" in USA Staffing to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.
To verify your application is complete:
Log into your USAJOBS account and select the "Application" tab.
Select the "Track this application" link for this position. You will automatically be routed to USA Staffing dashboard showing the status of your application, documentation received and processed.
(Note: Uploaded documents may take several hours to clear the virus scan process.)
Note: ONLY ONE APPLICATION WILL BE ACCEPTED PER INDIVIDUAL; MULTIPLE APPLICATIONS WILL DISQUALIFY THE APPLICANT.
See the Required Documents section for specific document information. All required and supporting documents for this announcement must be received online via the USAJOBS/USA Staffing application system by 11:59 PM Eastern Time on the closing date of this announcement. Failure to submit a complete application will eliminate an applicant from further consideration.
Our evaluation will be based on the information you provide. We may also verify performance, suitability, and security information from reference checks and take that information into account in making selections.
If you have questions pertaining to your application, you may contact Executive Resources at SESSUPPORT@usss.dhs.gov OR by calling 202-360-5070 (excluding weekends and Federal holidays) prior to the closing date of this announcement to receive assistance. Applicants must contact the Agency Point of Contact no later than 4:00 p.m. (ET) on the closing date of the announcement if assistance is needed when submitting an application.
Special Employment Consideration: The Secret Service encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
SES positions are NOT subject to Veterans Preference.
United States Secret Service
Please read entire announcement
Please apply online
Washington, DC 20223
US
Next steps
You may check the status of your application for this position by going to www.usajobs.gov. Click on the "My USAJOBS" tab, enter your user id and password, and click on "My Applications". You will also receive an email notification regarding your application status.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
