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INFORMATION TECHNOLOGY SPECIALIST (SYSADMIN/NETWORK)

Privacy and Civil Liberties Oversight Board
This job announcement has closed

Summary

This position is part of The Privacy and Civil Liberties Oversight Board. The incumbent serves as the Systems and Network Administrator,working under the general supervision of the Chief Information Officer. The purpose of this position is to provide systems and network management, operation, troubleshooting, and maintenance of software and hardware systems.

Overview

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Hiring complete
Open & closing dates
07/10/2024 to 08/09/2024
Salary
$99,200 to - $153,354 per year
Pay scale & grade
AD 00
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
00 - The agency uses the Administratively Determined system in which rank is attached to the individual.
Supervisory status
No
Security clearance
Top Secret
Drug test
No
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Trust determination process
Announcement number
PCLOB-24-EXE-12469838CG
Control number
799019400

Duties

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  • Perform administrative support in managing accounts, network rights, and access to systems and equipment.
  • Perform Commercial Off the Shelf (COTS) software and hardware installations, updates, upgrades, configurations, and reconfigurations of systems.
  • Troubleshoot software and hardware and communication components.
  • Participate in and support vulnerability assessment and mitigation.
  • Provide end-user desktop environment and telephone customer support.
  • Assist Senior System Administrator in managing applications, communications, and collaboration tools.
  • Assist Senior Network Administrator in managing Virtual and Remote access solutions and communication tools.
  • Assist Senior Systems and Network Administrators in responding and resolving cyber defense incidents.
  • Maintain and update Procedures and Change Control documentation.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Suitable for Federal employment, determined by background investigation.
  • Direct Deposit of pay is required.
  • Selective Service registration required for male applicants, unless exempt.
  • Must have or be able to obtain a TOP SECRET - Sensitive Compartmented Information (TS-SCI) Security clearance. If you already have a TS/SCI clearance, please highlight your last investigation date in your application.

Qualifications

At the AD-00 level (GS-12 Grade Equivalency), you must meet the following qualification:
One year of specialized experience equivalent to at least the GS-11 level. Specialized experience for this position includes experience that demonstrates accomplishment of computer project assignments that require tasks such as: interpreting IT policies, standards, and requirements, and modifying and adapting existing methods and approaches; implementing recommendations independently or as a team member; providing advice and guidance on a wide range and variety of complex IT issues; evaluating and recommending new or enhanced approaches to delivering IT services; analyzing and recommending resolution of complex issues associated with the configuration of IT systems; ensuring the integrity and availability of systems, networks, and data through the planning, analysis, development, and implementation of information systems security programs; and recommending ways to protect the bureau/office's information and information systems.

At the AD-00 level (GS-13 Grade Equivalency), you must meet the following qualification:
One year of specialized experience equivalent to at least the GS-12 level. Specialized experience for this position includes experience that demonstrates accomplishment of computer project assignments that require tasks such as: evaluating and recommending the adoption of new or enhanced approaches to delivering IT services; testing and optimizing the functionality of systems, networks, and data; identifying and defining business or technical requirements applied to the design, development, implementation, management and support of systems and networks; evaluating proposals for the acquisition of IT products and services, ensuring the optimal use of commercially available products; ensuring compliance with data management standards, and recommending new or modified standards to increase; and responding to customer service problems resulting from incidents and/or catastrophic events, such as virus infections or power outages.

Only experience and education obtained by the closing date of this announcement will be considered

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

Education cannot be substituted for experience at this level.

Additional information

Telework Suitability:
The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:
Selection for this position may require serving a 2-year trial period.

Work Schedule:
This position allows for a flexible work schedule.

Miscellaneous:

  • PCLOB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
  • Candidates selected for an interview may be asked to provide references and undergo a writing assignment.
  • This vacancy announcement may be used to fill similar positions within 90 days.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information


How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

An evaluation of your resume and supporting documentation will be made to ensure you meet the job requirements and qualifications above. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may not be referred to the selecting official. Please follow all instructions carefully. Errors or omissions may affect your referral status.

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