Clarification from the agency

This is a Direct Hiring Authority notice open to the Public.

• Serves as a team member within the Support Agreements Team within the Defense Automatic Addressing System (DAAS) Program Management Office (PMO)
• contd by providing training and knowledge transfer to other members of the DAAS Support Agreements Team.
• Maintains a subset of the total existing support agreements maintained by the DAAS PMO which documents the interfaces and requirements between the DAAS system and their interface partner systems (customers).
• Responsible for maintaining up to 100 support agreements throughout their lifecycle, to include performing the annual reviews of the support agreements
• contd in conjunction with the customer and completing the necessary approval workflows in the DAAS Agreements Lifecycle Management System (ALMS).
• Performs and completes a full renewal of the support agreements with the customer every three years or as required, which includes drafting and finalizing the support agreement renewal
• contd with the customer, initiating, and completing the approval workflow in ALMS, and staffing the support agreement renewal for signature by the customer and the DAAS PMO.
• Obtains and maintains related supporting documentation from customer, which needs to be kept on file with the support agreement
• contd which includes but is not limited to accreditation artifacts/security documents, and contract documentation.
• Performs ad hoc updates to support agreements as necessary including drafting and completing annexes for technical updates as needed
• contd gathers technical details and requirements from the customer, initiates and completes the approval workflow in ALMS, and staffing the annex for signature by the customer and the DAAS PMO.
• Performs and coordinates with the customer and DAAS technical teams on termination of customer's interfaces and support agreements as needed,
• contd which includes gathering appropriate technical and administrative information from the customer to provide to the DAAS technical teams,
• contd initiates and tracks appropriate tickets and workflows in both ServiceNow and ALMS up to termination of the support agreement.
• Coordinates with the customer on the creation, drafting, review, and maintenance of any additional support agreements or related documentation the customer also requires.
• Assists with support agreements related audit inquiries, requests, and meetings.
• Other duties as required.

Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Pre-Employment Physical: Not Required
• This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations J6.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

Qualifications

A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Creditable specialized experience includes:

- Provides program support with support agreements and documentation management, review, drafting, and staffing.
- Maintains Interface Control Agreements (ICAs), other agreements, and related supporting documents through their entire lifecycle.
- Provides weekly and ad-hoc status reports related to the support agreements and supporting documentation being maintained to DAAS management.
- Assists with annual audits in the area of support agreements, and responding and resolving inquiries, either from the customer or within the DAAS (or similar) program, as to the status and contents of the agreements or other documentation they manage.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through a Direct Hire Authority. All applicants who meet the basic qualification requirements will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference and traditional rating and ranking of applicants do not apply to this vacancy. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.