This is an office-centered position*--you must physically report to one of the duty stations stated in this announcement on a regular basis (location TBD after candidate selected). *EPA offers work-from-home and work schedule flexibilities as described in the Benefits section.
Summary
This position is in the Office of the Chief Financial Officer, Office of Technology Solutions, Business Support Division.
This is an office-centered position*--you must physically report to one of the duty stations stated in this announcement on a regular basis (location TBD after candidate selected). *EPA offers work-from-home and work schedule flexibilities as described in the Benefits section.
Salary will be based on the grade level and duty location for which you are selected.
Pay scale & grade
GS 12 - 13
Locations
1 vacancy in the following locations:
Washington, DC
Durham, NC
Remote job
No
Telework eligible
Yes—NOTE: If you are an EPA employee who currently works at a remote work location (i.e., full-time telework), your approval for remote work does not transfer to this position.
Travel Required
Occasional travel - You may be required to travel for this position.
Design and conduct comprehensive management studies to identify and propose business process requirements and solutions to workflows with far-reaching scope or impact to program operations.
Define and set up standards in projects for business process management use in modeling, rules capture, information capture, performance capture, performance measurement and simulation information entry.
Develop approaches to best implement business case requirements, resolve issues, define the nature and scope of any business process problem areas, and communicate potential business process areas to improve effectiveness and efficiency of program operations.
Create communications and training plans for business process requirements projects.
When entering a Federal job at a grade level lower than the highest promotion potential level, you may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level.
One or more positions may be filled (in the organization advertised and/or in other organizations), if appropriate to the position.
You must submit a resume and required documents--see How to Apply section.
This position is designated as a Moderate Risk and requires a background investigation. Unless an appropriate background investigation is already on record with the Office of Personnel Management, you must undergo a background investigation. All conditions of the pre-employment security process must be met before an official letter of employment can be issued with a report for duty date.
If you are selected, you may be required to complete a one-year probationary period.
#LI-Onsite
Qualifications
NOTE: You must meet qualification requirements by the closing date of this announcement.
To qualify for the GS-12 level, you must have 1 year of full-time* specialized experience equivalent to at least the GS-11 level defined as analyzing technical program data for reporting, and providing input towards technical solutions for program or organization's efficiency.
To qualify for the GS-13 level, you must have 1 year of full-time* specialized experience equivalent to at least the GS-12 level defined as evaluating technical program data for the use of developing plans or strategies to support and improve programmatic goals; providing recommendations or solutions to management for program efficiency in technical areas; and providing technical guidance to staff and management.
Your answers to the online assessment will be used to evaluate your competencies in the following areas:
Knowledge of business process improvement methodology.
Skill in written communication sufficient to prepare reports and briefings for decision makers.
Ability to analyze and evaluate methods and techniques for process development, execution and improvement.
Knowledge of qualitative and quantitative assessment methods.
Skill in oral communication sufficient to provide business process requirements and solutions to a diverse audience.
Ability to prioritize and escalate process improvement and performance designs.
Knowledge of instructional design methodology.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Are you a Displaced Federal Employee? If so, please read the Required Documents section and visit the EPA website for additional information on the Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP): EPA Announcement Policies and Procedures
NOTE: To be entitled to selection priority, you must be rated well-qualified (i.e., you must fall into the Well Qualified category or higher--see the How You Will Be Evaluated section).
Diversity, equity, and inclusion are core values at EPA. Our excellence can only be fully realized by staff who share our commitment to these values. Successful candidates are committed to advancing equity and inclusion in the Agency’s workplace and mission. We encourage applications from candidates with a variety of personal experiences, values, and worldviews that arise from differences of culture and circumstance. At EPA, diversity is a vital element in bringing a balance of perspectives to bear on every challenge we face. We are committed to creating a diverse workforce because we know that the individual strengths and abilities of our employees make us a stronger organization. The more inclusive our employee base is, the greater the variety of ideas that are generated, and the more representative we are of the nation we serve. To learn more about how EPA values and supports our diverse workforce, visit Equal Opportunity Employment at EPA.
EPA participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. For additional information: EPA Announcement Policies and Procedures.
This position is in the bargaining unit.
If you are selected, travel, transportation, and relocation expenses will not be paid by EPA. Any travel, transportation, and relocation expenses associated with reporting to work in this position will be your responsibility.
Except in special circumstances, those new to the federal government will be hired at the starting salary (step 1) of the applicable grade range listed in the Overview section.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Join EPA in protecting human health and the environment and enjoy many work life quality options! Working for the EPA offers you a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. To learn more about us, visit Life and Careers at EPA.
EPA offers workplace flexibilities as described on the EPA Benefits page. These flexibilities are not guaranteed, and eligibility will be determined in accordance with position requirements, policy, and/or applicable Collective Bargaining Agreement after you are hired.
This position has portable work. If selected for this position, you may be eligible for partial work-from-home flexibilities after meeting eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF): As a federal employee, you may be eligible for student loan forgiveness under the Public Service Loan Forgiveness program. The PSLF program forgives the remaining balance on federal Direct Loans after you have made 120 qualifying payments while working full-time for a qualifying employer, including EPA. Learn more: pslf.gov
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and required documents to ensure you meet the basic qualification requirements. Your resume must address the knowledge, skills, and abilities listed in the Qualifications section. If you meet basic qualification requirements, your application will be further evaluated based on your answers to the online assessment. Your responses to the online assessment will be used to measure the degree to which your background matches the requirements for the position. You are being evaluated under the category rating method which means, if you are determined to be qualified, you will be placed into the ‘Best Qualified’, ‘Well Qualified’, or ‘Qualified’ category.
NOTE: Applicants who are referred to the selecting official for consideration and are entitled to veterans’ preference in the hiring process must be selected, or decline further consideration, before applicants who are ineligible for veterans’ preference can be selected (to learn more, visit Veterans' Preference).
We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. We will evaluate your qualifications and eligibility and notify you if you meet minimum qualification requirements. If you are referred for consideration, you may be subject to additional assessments (e.g., technical writing sample or other work sample, job knowledge test, case scenario analysis, scientific data assessment, structured interview, etc.).
NOTE: We do not require a separate statement responding to the competencies, also referred to as Knowledges, Skills, and Abilities (KSAs). However, your resume should clearly show possession of these competencies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Join EPA in protecting human health and the environment and enjoy many work life quality options! Working for the EPA offers you a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. To learn more about us, visit Life and Careers at EPA.
EPA offers workplace flexibilities as described on the EPA Benefits page. These flexibilities are not guaranteed, and eligibility will be determined in accordance with position requirements, policy, and/or applicable Collective Bargaining Agreement after you are hired.
This position has portable work. If selected for this position, you may be eligible for partial work-from-home flexibilities after meeting eligibility requirements, as allowable by agency policy and/or applicable collective bargaining agreement.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF): As a federal employee, you may be eligible for student loan forgiveness under the Public Service Loan Forgiveness program. The PSLF program forgives the remaining balance on federal Direct Loans after you have made 120 qualifying payments while working full-time for a qualifying employer, including EPA. Learn more: pslf.gov
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume clearly stating your experience related to this position as described in the Duties section and Qualifications section. In describing your experience, you need to be clear and specific (we may not make assumptions regarding your experience). PLEASE LIMIT YOUR RESUME TO A MAXIMUM OF 7 PAGES.
APPLICANTS CLAIMING VETERANS’ PREFERENCE
Separated veterans claiming 5-point preference:
DD-214 Member 4 copy (or other copy indicating character of service) or other official document/statement from the Armed Forces showing separation, discharge, or release from active duty; document must show separation is under honorable conditions (Honorable or General Discharge)
Separated veterans claiming 10-point preference based on compensable service-connected disability of 10% or more:
DD-214 Member 4 copy (or other copy indicating character of service); document must show separation is under honorable conditions (Honorable or General Discharge); and
VA letter stating overall/combined disability rating (percentage); and
SF-15 (use current version: SF-15 Form)--see page 2 for documents that can be submitted in lieu of the DD-214 and VA letter
Other separated veterans claiming 10-point preference OR spouses, widows/widowers, or mothers claiming 10-point derived preference:
Other required documentation indicated on the SF-15
Active duty service members:
Certification from the Armed Forces documenting active duty dates, expected discharge/release date, campaign medals/badges, and character of service (a certification is any written document from the Armed Forces that certifies you are expected to be discharged/released from active duty service in the Armed Forces under honorable conditions (Honorable or General Discharge) within 120 days after you submit the certification)
DISPLACED FEDERAL EMPLOYEES WHO ARE ICTAP/CTAP ELIGIBLE
Most recent performance appraisal
Proof of eligibility
Most current SF-50 noting position, grade level, tenure, and duty station
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are strongly encouraged to read the entire announcement before you submit your application for this position.
To begin the application process, click the Apply button to the top right on this screen, follow the prompts to log-in/register, submit all required documents, and complete the assessment questionnaire. To be considered, you must submit a complete application package by 11:59 PM Eastern Time on the day the announcement closes.
All required supporting documents will be collected electronically via the USAJOBS document portfolio feature.
If you cannot apply online, you must contact the Human Resources Office listed below for assistance no later than two business days prior to the closing date of this announcement. You must provide complete application materials by the day the announcement closes.
EPA welcomes applications from persons with disabilities. Through the reasonable accommodation process, we provide persons with disabilities an equal opportunity to enjoy the benefits and privileges of employment that persons without disabilities enjoy. A reasonable accommodation is any change in the work environment or in the way things are customarily done. An accommodation removes workplace barriers and enables an applicant with a disability to have an equal opportunity to participate in the application process, be considered for a position, and, if hired, perform the essential functions of their job.
The EPA National Reasonable Accommodation Coordinators will provide assistance to you, the Human Resources Office, and/or the hiring official as needed. For more information, refer to EPA’s Reasonable Accommodation website. Below is more detailed information about how to request a reasonable accommodation during the application, selection, and hiring process:
• If you require reasonable accommodation for any part of the application process (submitting the application or completing the application process), contact the Human Resources Office listed below no later than two business days prior to the closing date of this announcement, and the Human Resources Office will work directly with you.
• If you are referred to the hiring official for consideration and need an accommodation during the selection process, including the interview, notify the person who contacted you from the hiring official’s office. If you do not hear back within three days about your reasonable accommodation request for the selection process, please notify EPA’s National Reasonable Accommodation Coordinators via email at disabilityaccommodations@epa.gov.
• If you are selected and need an accommodation during the hiring process up to orientation, notify the HR Specialist who made the job offer to you.
Please note: Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Environmental Protection Agency
OMS/OHCO/RCD
1200 Pennsylvania Ave NW
WJC Bldg North, Mail Code 1448K
Washington, District of Columbia 20460
United States
Next steps
You can track the progress of your application via your USAJOBS account by clicking the Track This Application link. Through your USAJOBS account, you will be notified of the status of your application at four touch-points (some of these notifications may be combined): (1) when your application is received; (2) when we conduct an eligibility and qualification review of your application package; (3) when applications are referred (or not) to the hiring manager; (4) when a selection is made (or not) for the position or the job is canceled. It is your responsibility to check your USAJOBS account for this application status information. In addition, you will be contacted if further evaluation or interviews are required. If you are selected, you will be contacted personally by the human resources office posting this announcement.
NOTE: We may verify all information you provide in your resume and questionnaire responses through reference and/or background check, and/or verification of your education. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume clearly stating your experience related to this position as described in the Duties section and Qualifications section. In describing your experience, you need to be clear and specific (we may not make assumptions regarding your experience). PLEASE LIMIT YOUR RESUME TO A MAXIMUM OF 7 PAGES.
APPLICANTS CLAIMING VETERANS’ PREFERENCE
Separated veterans claiming 5-point preference:
DD-214 Member 4 copy (or other copy indicating character of service) or other official document/statement from the Armed Forces showing separation, discharge, or release from active duty; document must show separation is under honorable conditions (Honorable or General Discharge)
Separated veterans claiming 10-point preference based on compensable service-connected disability of 10% or more:
DD-214 Member 4 copy (or other copy indicating character of service); document must show separation is under honorable conditions (Honorable or General Discharge); and
VA letter stating overall/combined disability rating (percentage); and
SF-15 (use current version: SF-15 Form)--see page 2 for documents that can be submitted in lieu of the DD-214 and VA letter
Other separated veterans claiming 10-point preference OR spouses, widows/widowers, or mothers claiming 10-point derived preference:
Other required documentation indicated on the SF-15
Active duty service members:
Certification from the Armed Forces documenting active duty dates, expected discharge/release date, campaign medals/badges, and character of service (a certification is any written document from the Armed Forces that certifies you are expected to be discharged/released from active duty service in the Armed Forces under honorable conditions (Honorable or General Discharge) within 120 days after you submit the certification)
DISPLACED FEDERAL EMPLOYEES WHO ARE ICTAP/CTAP ELIGIBLE
Most recent performance appraisal
Proof of eligibility
Most current SF-50 noting position, grade level, tenure, and duty station
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are strongly encouraged to read the entire announcement before you submit your application for this position.
To begin the application process, click the Apply button to the top right on this screen, follow the prompts to log-in/register, submit all required documents, and complete the assessment questionnaire. To be considered, you must submit a complete application package by 11:59 PM Eastern Time on the day the announcement closes.
All required supporting documents will be collected electronically via the USAJOBS document portfolio feature.
If you cannot apply online, you must contact the Human Resources Office listed below for assistance no later than two business days prior to the closing date of this announcement. You must provide complete application materials by the day the announcement closes.
EPA welcomes applications from persons with disabilities. Through the reasonable accommodation process, we provide persons with disabilities an equal opportunity to enjoy the benefits and privileges of employment that persons without disabilities enjoy. A reasonable accommodation is any change in the work environment or in the way things are customarily done. An accommodation removes workplace barriers and enables an applicant with a disability to have an equal opportunity to participate in the application process, be considered for a position, and, if hired, perform the essential functions of their job.
The EPA National Reasonable Accommodation Coordinators will provide assistance to you, the Human Resources Office, and/or the hiring official as needed. For more information, refer to EPA’s Reasonable Accommodation website. Below is more detailed information about how to request a reasonable accommodation during the application, selection, and hiring process:
• If you require reasonable accommodation for any part of the application process (submitting the application or completing the application process), contact the Human Resources Office listed below no later than two business days prior to the closing date of this announcement, and the Human Resources Office will work directly with you.
• If you are referred to the hiring official for consideration and need an accommodation during the selection process, including the interview, notify the person who contacted you from the hiring official’s office. If you do not hear back within three days about your reasonable accommodation request for the selection process, please notify EPA’s National Reasonable Accommodation Coordinators via email at disabilityaccommodations@epa.gov.
• If you are selected and need an accommodation during the hiring process up to orientation, notify the HR Specialist who made the job offer to you.
Please note: Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Environmental Protection Agency
OMS/OHCO/RCD
1200 Pennsylvania Ave NW
WJC Bldg North, Mail Code 1448K
Washington, District of Columbia 20460
United States
Next steps
You can track the progress of your application via your USAJOBS account by clicking the Track This Application link. Through your USAJOBS account, you will be notified of the status of your application at four touch-points (some of these notifications may be combined): (1) when your application is received; (2) when we conduct an eligibility and qualification review of your application package; (3) when applications are referred (or not) to the hiring manager; (4) when a selection is made (or not) for the position or the job is canceled. It is your responsibility to check your USAJOBS account for this application status information. In addition, you will be contacted if further evaluation or interviews are required. If you are selected, you will be contacted personally by the human resources office posting this announcement.
NOTE: We may verify all information you provide in your resume and questionnaire responses through reference and/or background check, and/or verification of your education. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
