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IT SPECIALIST (SYSADMIN/PLCYPLN)

Department of the Army
U.S. Army Communications Electronics Command
Software Engineering Center, Army Shared Services Center Application Service Division
This job announcement has closed

Summary

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Business & Technical Management to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: The pay band NH-04 includes the General Schedule grade equivalent to GS-14/15.

Overview

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Hiring complete
Open & closing dates
07/08/2024 to 07/18/2024
Salary
$139,395 to - $191,900 per year
Pay scale & grade
NH 4
Location
1 vacancy in the following location:
Aberdeen Proving Ground, MD
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
25% or less - Business Travel up to 25% of the time.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Trust determination process
Announcement number
MCAD241366377427HQ
Control number
798754300

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Duties

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  • The Enterprise Resource Planning (ERP) SAP Application Architect is responsible for providing solution, business process and technical expertise in the design, development and implementation of the General Fund Enterprise Business System (GFEBS) ERP solutions.
  • Develop solutions for enhancements, upgrade, problem analysis and resolution, database management, SAP configuration and performance tuning for a complex system landscape.
  • Serve as a recognized Enterprise Resource Planning (ERP) Application subject matter expert (SME) and the functional and technical authority providing expert advice to senior leadership.
  • Meet with primary stakeholders to coordinate the activities of the customer/user teams working on the analysis and provide technical expertise on hardware, software and architecture.
  • Facilitate and translate customer requirements into technical project requirements and coordinates with other team resources, developers and Project Managers (PMs) to support the implementation of plans.
  • Coordinate with the functional and business teams to discuss, design, maintain, and/or build robust/efficient and effective software designs and solutions.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • The incumbent can be required to work irregular duty hours to include working nights, weekends and holidays.
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • One year trial/probationary period may be required.
  • You will be required to provide proof of U.S. Citizenship.
  • This position requires submission of Financial Disclosure Statement, OGE-450, upon entering the position and annually thereafter.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Sensitive Compartmented Information security clearance or access for the duration of employment.
  • This position is subject to a pre-employment screening, and random testing thereafter.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

AND

In addition to the competencies, one year of specialized experience equivalent to the next lower grade level (NH-3/GS-13) in the Federal service which includes:
1) Providing software support for communication systems to include system analysis or system integration and network services AND 2) Implementing and evaluating IT support projects.

Education cannot be substituted for experience.

Additional information

  • This non-supervisory position is subject to a salary control point equivalent to the GS-14 step 10 base salary, or if the incumbent's salary currently exceeds the GS-14 step 10 level.
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Must meet DoDI 5000.66 requirements applicable to the duties of the position.
  • This is a Defense Cyberspace Workforce Framework (DCWF) position as outlined in DoDD 8140.01.
  • This is an Information Technology Management Career Field 34 position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Student Loan Repayment (SLRP) will not be authorized.
  • Advanced In-hire rate will not be authorized.
  • Relocation Incentive will not be authorized.
  • Recruitment Incentive may be authorized.
  • Advanced Leave Accrual may be authorized.
  • All selections under an announcement must be made within 3 months from the issuance date of the certificate referral list.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

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