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Information Technology Specialist (IT)

Department of the Air Force
Air Force Global Strike Command
5th Force Support Squadron
This job announcement has closed

Summary

About the position: This position will be assigned to the Information Technology Office at Minot AFB, ND.

This is a Regular Full Time Position (RFT) 35 - 40 hours are guaranteed a week.

RFT employees are eligible to use the fitness center, golf course, bowling center, clubs, and swimming pool. Regular Employees are also entitled to Medical/Dental/Retirement/Sick/Vacation/401K/Paid Parental Leave.

Overview

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Hiring complete
Open & closing dates
07/08/2024 to 07/12/2024
Salary
$18.27 to - $20 per hour
Pay scale & grade
NF 3
Locations
FEW vacancies in the following locations:
Minot AFB, ND
Minot AFB, ND
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
24-8OFSRS490587
Control number
798325600

This job is open to

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Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

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Installs, upgrades, and maintains software. Performs system software control functions. Determines whether new software is needed or if existing programs can be enhanced. Installs or removes software packages to include operating system office automation, and special purpose software. Loads appropriate printer drivers and answers technical questions. Maintains FSS operating systems and stand-alone computers to include software upgrades, data separation, equipment maintenance, database maintenance, systems backup, report generations and equipment. Documents user computer equipment and supply requirements for their procurement. Performs inventory of hardware and records the temporary and/or permanent transfer of hardware. Performs equipment maintenance. Provides guidance and assistance to customers. Demonstrates processes and procedures to users. Prepares operating procedures and recommends automated methods for better use of resources. Prepares operating instructions for system equipment and computer programs including courses of action to be taken when anticipated machine errors occur, control setups, emergency shutdown procedures, and procedures for rebooting the system. Maintains, interprets, and writes portions of operating equipment and user manuals and instructions. Performs system tests and completes appropriate worksheets and reports. Monitors the operation of automated programs and responds to problems by diagnosing and correcting errors. Creates program scripts and macros as appropriate. Implements timely changes and analyzes the results for any additional actions required. Coordinates the disposal of obsolete inventory with proper documentation and authorization. Enforces computer and network security standards. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12469926

Requirements

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Conditions of employment

  • This position requires the incumbent to complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/12/2024

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have a working knowledge of computer hardware and/or software and associated equipment, configurations and interconnecting components used to activate, control and monitor computer equipment, computer networks and network administration. Knowledge of information processing sequences, controls, and procedures. Ability to train users. Must be Security+ certified or must be able to obtain Security+ or A+ certification within six months of employment. Must be able to lift 40lbs or more. Work requires some physical exertion such as regular bending, crouching, stooping, stretching, reaching to move and correct computer equipment. Requires a National Agency Check with Inquiries (NACI). Must be able to work an uncommon tour of duty. Specialized experience that provides knowledge of the basic principles, theories, practices, techniques for DOS, TCP-IP protocol, LANs and WANs, client/server, and knowledge of point-of-sale systems is highly recommended. Must be a U.S. Citizen.

You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Non-Appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

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