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Medical Support Assistant (Office Automation)

Department of Defense
Military Treatment Facilities under DHA
This job announcement has closed

Summary

About the Position: The incumbent performs the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the Winn Army Community Hospital, Fort Stewart, Georgia.

This is a Direct Hire Solicitation

Overview

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Reviewing applications
Open & closing dates
07/03/2024 to 07/11/2024
Salary
$39,576 to - $51,446 per year
Pay scale & grade
GS 5
Location
1 vacancy in the following location:
Fort Stewart, GA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
HSJA240534694736HW
Control number
798315500

Duties

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  • Explains/informs patients of their right to obtain Advance Medical Directives (AMDs) and assists them in the procedures to complete AMDs to ensure it is filed in their treatment records.
  • Investigates and reports suspected fraud cases to the Treasury Office, who in-turn report the case to CID.
  • Coordinate with local Civilian Facilities to ensure accurate accountability of transferred patients and/or beneficiaries received.
  • Coordinates with the closest MTF to facilitate transportation back into military control when/or if feasible, depending upon what is in the best interest of the patient.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Employee is required to work rotating shifts, weekends, and holidays.
  • This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
  • Applicants tentatively selected for appointment to this position will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations.
  • This position requires a National Agency Check with Inquiries (NACI) Background Investigation.
  • This position may require business travel up to 5%.
  • This position requires the services of a qualified typist.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.


Specialized Experience: One year of specialized experience which includes performing clerical and administrative support functions such as record keeping, answering telephone calls, receiving patients, and/or scheduling patient appointments within an inpatient or outpatient clinic or medical treatment facility (MTF); providing basic medical information to patients, medical staff, and the general public; and utilizing automated office, healthcare, and/or scheduling systems to enter and retrieve data.

OR

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

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