Responsible for leading the daily coffee shop operations to provides over sight, training, guidance, and instructions to all coffee shop employees.
Ensures employees prepare all specialty drinks within Starbucks' guidelines.
Trains staff to prepare, to go, coffee packages for special events.
Oversees food handling and customer service performance and ensures manager is aware of employees who need assistance meeting Air Force training and safety standards.
Enforce safe food handling techniques and sanitation principles.
Assists with inventories, identifies items for re-ordering.
May be required to prepare documentation for cash funds accountability.
Assists in promotional activities and ensures they are marketed to the Cadet population.
Ensures facility is maintained in a clean and neat manner and is secured when not in operation.
Exercises funds control, ordering subsistence and specialty beverages, as well as inventory management.
Responsible for processing all paperwork related to inventory and purchasing.
May update time system and work with scheduling staff in the absence of the manager.
Serve as a barista, as well as prepare and deliver catering items as scheduled.
Prepares specialty beverages in a free standing specialty coffee operation.
Operates a commercial grade espresso machine.
Grinds fresh coffee beans.
Prepares beverage by adjusting the grind of the beans, dosing the amount of coffee to be used, tamps down the ground coffee in the basket and obtains the desired extraction.
Completes the non-alcoholic specialty beverages according to customer requests and established recipes.
Drinks include but may not be limited to cappuccinos, brewed coffees, lattes, espressos, hot chocolate, Frappuccino, etc.
Barista must select proper ingredients and adjust recipes for customers if requested.
Serves other mixed (non-alcoholic) beverages such as iced coffees, fruit drinks, smoothies and more by selecting proper ingredients and following recipes.
Serves and prepares assorted food items such as sandwiches, cookies, muffins, pastries etc.
Serves patrons directly, receives payment, operates cash register and returns change to patrons.
Maintains the machine in good working order following cleaning instructions and proper sanitization methods.
Sets up work area for operations and obtains cash bank.
Maintains that work area neat and clean.
Sets up/cleans tables for customers and replenish condiment items and stocks as necessary.
Sets up and operates dishwasher, performs preventative maintenance and cleaning.
Scrapes, soaks, scours glassware, dishes and utensils as required.
Also performs heavy duty cleaning tasks as required as follows: coffee machines, ceilings, under and behind equipment, refrigerators, washes floors and walls, sanitizes garbage cans etc.
May unload and organize stock from delivery truck.
Collects/transfers trash from work area to disposal area.
Incumbent is responsible for independently completing work as scheduled after initial oral or written instructions when changes or new assignments are made.
Supervisor provides guidance and evaluates work performance and is available to answer questions and resolve customer dissatisfactions.
Supervisor periodically checks to see that work is done on time and according to instructions.
Work is evaluated on ability to carry out supervisor's instructions concerning work sequence, procedures, methods, and deadlines.
This position requires the incumbent to complete a background investigation with favorable results.
This position requires the incumbent to be able to obtain a Food Handler's Certificate and/or complete food handler's training
This position requires the incumbent to be able to lift objects weighing up to 40 pounds.
This position requires the incumbent to complete a pre-employment physical.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 11/01/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must have experience which demonstrates the ability to lead and provide work direction to employees.
Must have experience in cash handling procedures and sales operations such as receipt, disbursement, deposit and use of cash accountability control methods.
Must have experience in and knowledge of methods and procedures relating to specialty coffee preparation or similar activity.
Barista must have knowledge of variety of drink recipes and knowledge of coffee beans and teas typically served at a specialty coffee operation.
Must be able to know how to safely use the equipment such an espresso machine.
Must be able to memorize specialty coffee drink recipes.
Must possess skills in dealing with the public and handling customer issues.
Requires skillful verbal and written communication and documentation capability.
Ability to read, write, and speak English is required.
Must have the ability to hear and follow oral and or written instructions, work safely, and do simple arithmetic.
Must be physically able to frequently lift objects weighing up to 40 pounds.
Must be able to continuously stand, walk, stoop, reach, push, pull and bend for long periods of time.
Must be able to obtain a Food Handler's Certificate and/or complete food handler's training.
Satisfactory completion of a pre-employment physical is required.
This position requires the incumbent to satisfactorily complete a Tier 1 background investigation.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
Individual must fully meet qualification/eligibility/background requirements for this position.
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation.
Male applicants born after December 31, 1959 must be registered for Selective Service.
Direct deposit is required.
Satisfactorily complete an employment verification (E-Verify) check.
A probationary period may be required.
Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
This position is included in a bargaining unit.
Union Name USAF Academy and Local 1867 or Chapter Number 71.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Resume
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
Cover Letter
DD-214/ Statement of Service
Diploma/ GED
Disability Letter (VA)
License
Other (1)
Other (2)
PCS Orders
Professional Certification
Proof of Marriage Status
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/01/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
USAFA Community Services Flight
10 FSS/FSCN
5136 Eagle Drive
USAF Academy, CO 80840-2620
US
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Resume
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
Cover Letter
DD-214/ Statement of Service
Diploma/ GED
Disability Letter (VA)
License
Other (1)
Other (2)
PCS Orders
Professional Certification
Proof of Marriage Status
Resume
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/01/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
USAFA Community Services Flight
10 FSS/FSCN
5136 Eagle Drive
USAF Academy, CO 80840-2620
US
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
