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Support Services Supervisor

Department of the Interior
Office of the Secretary of the Interior
This job announcement has closed

Summary

This position is part of the Office of Facilities and Administrative Services. The incumbent will be responsible for for the management of the departmental auditorium, corporate conference rooms, production studio, and acts as project coordinator for special assignments.

Overview

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Hiring complete
Open & closing dates
06/30/2024 to 07/10/2024
Salary
$139,395 to - $181,216 per year
Pay scale & grade
GS 14
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
OFAS-24-DE-12463308MR
Control number
797961900

Duties

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Performs a wide range of supervisory and managerial responsibilities including but not limited to, conducting human capital management such as staffing and recruitment (developing position descriptions and managing all aspects of hiring actions); determining work objectives, priorities, and assigning tasks; evaluating performance; and managing employee relations issues.

Manages a critical administrative program providing Conference and Special Events services at a Headquarters of a Cabinet-level Agency. Plans for, orchestrates, and evaluates Agency meetings as well as high-level and high-visibility events (i.e., Presidential, Vice Presidential and Cabinet Secretary visits, Secretarial Press Conferences, July Fourth Celebration, Departmental Award Convocation, cultural observances) and public hearings; and meetings and conferences for other federal agencies and the private sector.

Manages a software-based program for scheduling, specifying requirements, and developing and reporting metrics.

Manages the day- to- day communications both oral and written to ensure the most efficient and effective organization possible, including writing operational policy.

Manages administrative functions of a Branch including an operating budget with yearly obligations and expenditures and preparing financial or budget plans; Information Technology requirements; coordinating procurement actions including contracts and purchasing of equipment, supplies, and services; and managing accountability of system-controlled personal property.

Requirements

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Conditions of employment

U.S. Citizenship is required.
Suitable for Federal employment, determined by background investigation.
Direct Deposit of pay is required.
Selective Service registration required for male applicants, unless exempt.

Qualifications

At the GS-14 level, you must meet the following qualification:

One year of specialized experience equivalent to at least the GS-13 level. Specialized experience is that which has equipped the applicant with the competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. Specialized experience for this position includes but is not limited to expert knowledge of the principles, practices, methods, and techniques in managing a Conference and Special Events program, including audiovisual productions to advise, direct, edit and produce complex conferences. Demonstrated ability to perform a wide range of supervisory and managerial responsibilities including but not limited to, conducting human capital management such as staffing and recruitment (developing position descriptions and managing all aspects of hiring actions); determining work objectives, priorities, and assigning tasks; evaluating performance; and managing employee relations issues.

Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.

Only experience and education obtained by the closing date of this announcement will be considered.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

If qualifying based on EDUCATION you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

Telework Suitability:
The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act.

Stipulations of Employment:

Selection may require completion of a 1-year probationary period.

Selection may require completion of a 1-year supervisory or managerial probationary period.

Work Schedule:

This position allows for a flexible work schedule.

Miscellaneous:

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.

This position is being advertised concurrently with vacancy announcement #OFAS-24-MP-12463309MR using Merit Promotion (MP) procedures. If interested, refer to that announcement to determine if you meet MP requirements and can apply to that announcement. NOTE: You must apply separately to each announcement in order to be considered under both.

This vacancy announcement may be used to fill similar positions within 90 days.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For Category Rating: Once the application and assessment process are complete, qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The categories for this announcement are defined as: Best-Qualified, Well-Qualified, and Qualified. Your resume and supporting documentation will then be used to determine if you are qualified for this job. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the Assessment Questionnaire and any additional assessment required for this position. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Cheating on the online assessment may also result in your removal from consideration. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

You will be evaluated for this job based on:

  • The experience listed in your resume and how well you meet the experience listed in the qualification section of announcement and the competencies listed.
  • On-line job Assessment Questionnaire
    • Competency based scaled self-report responses
  • Written assessment-Used to collect information about an applicants' training, education, experience, and past achievements related to critical job competencies. Applicants who meet a pre-determined score based on their responses to the traditional occupational questionnaire (self-assessment) will be required to respond to a written assessment.
    • Instructions related to the written assessment will be sent to applicants within 7 days of the vacancy closing date to the email address associated with the applicants' USA Jobs profile. Applicants must monitor their email and return their responses to the written prompts within a specified time frame after receiving notification. This time frame will be no earlier than 72 hours.
You will be assessed on the following technical and soft skill competencies (knowledge, skills, abilities, and other characteristics):

Note: Duplicative competencies indicate that the competency is being assessed in both the Assessment Questionnaire and additional assessment.

  • Customer Service
  • Interpersonal Skills
  • Leadership
  • Oral Communication
  • Technical Competency - Administration and Management
  • Written Communication


The Category Rating Process does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligible within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

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