This position is located at a visitor center and is responsible for providing visitors with standardized information, education and interpretive services for a national monument, historical site, etc. that is administered by the Forest Service.
Summary
This position is located at a visitor center and is responsible for providing visitors with standardized information, education and interpretive services for a national monument, historical site, etc. that is administered by the Forest Service.
Informs the public of Forest Service recreation rules and regulations, traffic control, accident prevention, campground and picnic area operations, visitor information services, and miscellaneous recreation program activities.
Answers routine questions that require knowledge of a limited variety of facts, events, circumstances, personalities, and natural characteristics identified with the site.
Checks the usage and condition of public use areas, boat ramps, group camps, and other recreation areas for safety, fire, sanitation and maintenance reasons. Collects, compiles, and reports routine visitor and resource use statistics.
Assists with the visitor center’s program operations by either working at the information desk or at the entrance station by dealing with questions pertaining to picnic facilities, campgrounds, visitor control, and fee collection.
Maintains supply of informational materials and other stock items for distribution. Distributes publications requested in telephone and mail inquiries.
Collects fees and book sale monies.
Performs routine daily opening and closing procedures and assists with general office tasks.
Operates and performs minor maintenance on audiovisual equipment.
Males born after 12-31-59 must be registered for Selective Service.
Subject to satisfactory adjudication of background investigation and/or fingerprint check.
Direct Deposit Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to a financial institution of your choosing.
Must be 18 years of age.
Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-Verify.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
GS-03: (6) six months of general experience and (3) three months of specialized experience
General Experience is defined as: Administrative, professional, technical, investigative, or other responsible work that provided a familiarity with natural or cultural history; fish or wildlife habitat characteristics; techniques of resource protection and use; recreational use of public lands and facilities; enforcement of laws, rules, or regulations; fire prevention techniques and fire suppression methods; or the practice of interpersonal relations skills in dealing with the general public.
Specialized experience is defined as: Answering routine visitor and/or public inquiries; assisting with checking the usage and conditions of public use and recreation areas; and maintaining the supply of educational materials and items for distribution. -OR Successful completion of 1 year above high school that included at least 6 semester hours in a combination of courses such as - natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects pertinent to the management and protection of natural and cultural resources. Course work in fields other than those specified may be accepted if it clearly provides applicants with the background of knowledge and skills necessary for successful job performance in the position to be filled. -OR Completion of an intensive, specialized course of study of less than one year at a technical school or through a military training program that included 6 semester/9 quarter hours in a combination of courses such as range management or conservation, agriculture, forestry, wildlife management, engineering, biology, mathematics, or other natural or physical sciences. (Courses of this type normally require completion of up to 40 hours per week of instruction rather than the usual 20 hours per week, are of at least three months duration, and are specific to the work in the position.)-OR A combination of education and experience listed above.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.
Additional information
PLEASE NOTE: This vacancy is being used to fill positions for FY2025 Temporary Employment Hiring season. The expected start date for this position will be between October 20, 2024 to December 29, 2024.
By selecting the "Location Negotiable" option during the application process, implies your willingness to be considered for any official duty location listed on this announcement and/or those duty locations not listed for this Regional announcement. Pay rates vary depending on location. The salary shown is for the Rest of the U.S. See OPM.gov for additional information on pay rates.
This position is temporary, has a Not-to-Exceed date and will be filled for up to 6 months or as a not to exceed (NTE) 1 year, however an extension of the appointment may be possible without further competition. The appointment may also end early due to lack of work or lack of funds.
Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other groups within the Region who have vacancies within the same occupational series, grade, full performance level and in any of the geographic location(s) listed on the announcement. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
The duty station for this position will be at one of the duty locations listed in this announcement. Salary range as shown is the locality pay Rest of U.S. (RUS). Pay rates vary by location. Please visit the Office of Personnel Management's website for additional information on pay rates.
The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply.
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP eligible must meet the agency's definition for a quality candidate as provided in the How You Will Be Evaluated section of this announcement to be considered.
If you are retired from the Federal Government and are selected for this vacancy, your retirement annuity may be offset from your pay.
This position is not eligible for telework.
Availability of government housing and federal day care facilities will vary by location.
Positions filled from this announcement may be a bargaining or a non-bargaining unit position represented by either NFFE, AFGE or NAGE.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated in accordance with the category rating procedure as defined in the USDA Demonstration Project Plan. Applicants who meet the basic minimum qualification requirements established for the position will be placed in the Eligible category. Eligible applicants will be further evaluated against criteria for placement in the Quality category. This evaluation is based on the level of your experience, education, and/or training as determined by your responses to the Assessment Questionnaire. Applicants with veterans' preference are listed ahead of applicants who do not have veterans' preference within each category.
Applicants who meet the minimum qualification requirements established for the position will be referred to the selecting official.
Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the responsibilities section including work schedule, hours worked per week, dates of employment (day/month/year); title, series, grade (if applicable); 4) supervisor's phone number and whether or not the supervisor may be contacted for a reference check; 5) other qualifications.
If education is required or you are using education to qualify, you must submit a copy of your college transcripts that include your name along with the name of the Institution. An unofficial copy is sufficient with the application; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. All transcripts must be in English or include an English translation.
Surplus or displaced employees eligible for CTAP or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please view Tips for Applicants - a guide to the Forest Service application process.
Read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (8:00a.m. - 4:00p.m. (MST), Monday - Friday. If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be returned to Human Resources no later than noon ET on the closing date of the announcement in order for it to be entered into the system prior to the closing date.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Contact the Agency Contact to request this.
To begin, in USAJOBS click "Apply" and follow the instructions to attach your resume and supporting documents, complete the assessment questionnaire, and submit your application.
NOTE: If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the Human Resources Office. If you are adding to, rather than replacing a previous submission, you must upload both the old document and the new document. You must verify that uploaded documents from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Applicants may combine all like required documents (e.g. SF-50s or veteran docs) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
USDA Forest Service HRM Contact Center
DO NOT MAIL IN APPLICATIONS, SEE INSTRUCTIONS IN THE ANNOUNCEMENT
Albuquerque, NM 87109
US
Next steps
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status.
You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g. If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status).
Multiple positions may be filled from this announcement.
Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint, or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to sm.fs.hrm_elr@usda.gov, subject line: Fair Chance Act.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required for your applicant package to be complete. Our office cannot be responsible for incompatible software, illegible fax transmissions, delays in the mail service, your system failure, etc. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration.
Resume that includes: 1) personal information such as name, address, contact information; 2) education; 3) detailed work experience related to this position as described in the responsibilities section including work schedule, hours worked per week, dates of employment (day/month/year); title, series, grade (if applicable); 4) supervisor's phone number and whether or not the supervisor may be contacted for a reference check; 5) other qualifications.
If education is required or you are using education to qualify, you must submit a copy of your college transcripts that include your name along with the name of the Institution. An unofficial copy is sufficient with the application; however, if you are selected, you will be required to submit official transcripts prior to entering on duty. Education must have been successfully obtained from an accredited school, college or university. If any education was completed at a foreign institute, you must submit with your application evidence that the institute was appropriately accredited by an accrediting body recognized by the U.S. Department of Education as equivalent to U.S. education standards. There are private organizations that specialize in this evaluation and a fee is normally associated with this service. All transcripts must be in English or include an English translation.
Surplus or displaced employees eligible for CTAP or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please view Tips for Applicants - a guide to the Forest Service application process.
Read the entire announcement and all instructions before you begin. You must complete this application process and submit all required documents electronically by 11:59p.m. Eastern Time (ET) on the closing date of this announcement.
Applying online is highly encouraged. We are available to assist you during business hours (8:00a.m. - 4:00p.m. (MST), Monday - Friday. If applying online poses a hardship, contact the Agency Contact listed below well before the closing date for an alternate method. All hardship application packages must be returned to Human Resources no later than noon ET on the closing date of the announcement in order for it to be entered into the system prior to the closing date.
This agency provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Contact the Agency Contact to request this.
To begin, in USAJOBS click "Apply" and follow the instructions to attach your resume and supporting documents, complete the assessment questionnaire, and submit your application.
NOTE: If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the Human Resources Office. If you are adding to, rather than replacing a previous submission, you must upload both the old document and the new document. You must verify that uploaded documents from USAJOBs transfer into the Agency's staffing system as there is a limitation to the number of documents that can be transferred. However, once in the Agency's staffing system, you will have the opportunity to upload additional documents. Applicants may combine all like required documents (e.g. SF-50s or veteran docs) into one or more files and scan for uploading into the application. Each file must not exceed 3MB. Grouping like documents into files will simplify the application process. Documents must be in one of the following formats: GIF, JPEG, JPG, PDF, PNG, RTF, or Word (DOC or DOCX). Uploaded documents may not require a password, digital signature, or other encryption to open.
USDA Forest Service HRM Contact Center
DO NOT MAIL IN APPLICATIONS, SEE INSTRUCTIONS IN THE ANNOUNCEMENT
Albuquerque, NM 87109
US
Next steps
Your application will be reviewed to verify that you meet the eligibility and qualification requirements for the position prior to issuing referral lists to the selecting official. If further evaluation or interviews are required, you will be contacted. Log in to your USAJOBS account to check your application status.
You must choose to turn on email notifications in your USAJOBS profile if you want to receive important email notifications that may impact your applicant experience (e.g. If you start an application and do not submit it prior to the closing date, USAJOBS will send an email reminder that the closing date is approaching and your application is in an incomplete status).
Multiple positions may be filled from this announcement.
Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint, or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance. To make a Fair Chance Act inquiry or complaint, send an email with the appropriate information to sm.fs.hrm_elr@usda.gov, subject line: Fair Chance Act.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
