Clarification from the agency

Open to current and former Federal employees with competitive status, VEOA Applicants, AND All U.S. Citizens. This is not a Bargaining unit position.

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As a Program Coordinator, you will: 

• Provide data gathering and analysis related to their area of responsibility. They will participate in the risk assessment process and conduct activities in association with their program to facilitate mission accomplishments.
• Review, organize and submit Division Office policy and procedures for consideration by Division leadership in the following areas: mail distribution; official travel; management of electronic and paper records; procurement of office supplies, forms and equipment; replacement and disposal of equipment and furnishings; office interior changes; office communications; building maintenance and other matters affecting FHWA workspace; and GSA vehicle fleet inventory, maintenance and repair.
• Support or serve as the Division Office’s procurement official and government purchase cardholder ensuring that purchases comply with the Federal Acquisition Regulations, DOT guidance and any Division policies. Incumbents provide support to the Division Financial Specialist(s) as it relates to GOE reconciliation.
• Advise travelers on appropriate documentation per required travel policy and procedures. Complete travel system authorization and voucher review and supports as a travel arranger or reviewer using approved agency applications. Process invitational travelers to complete required forms for signature and approval and budget allocations within the required timeframe.
• Conduct new Employee Orientation to acclimate new and mid-career hires to the field office and staff, ensure that there is leadership communication occurring for the employee to understand job duties and expectations. Assist HR with employees completing and submitting documents for in-processing, out-processing, transferring, separating, retiring employees.

The ideal candidate for this position is an individual with experience providing a wide range of program management support in a quality manner, with a strong customer service focus and the ability to facilitate communication among office staff, other offices and various partners.

Conditions of employment

• You must be a U.S. Citizen and eligible for consideration.
• You must meet specialized experience to qualify.
• Required documents must be submitted by the closing date.
• Submit application and resume online by 11:59 PM EST on the closing date.

CONDITIONS OF EMPLOYMENT:

• SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
• BACKGROUND INVESTIGATION: You will be required to complete a background/security investigation and meet preliminary requirements prior to onboarding.
• PCS/RELOCATION/RECRUITMENT:  Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection and a service agreement may be required.
• TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
• PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
• DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).
• GOVERNMENT TRAVEL CARD: This position involves travel.  A government contractor-issued travel card will be issued and must be retained for official business only.
• TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework.  The number of telework days approved will be determined by your immediate supervisor or manager following the agency’s telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.

Qualifications

To determine which grade(s) you are eligible for, review the following grade specific details.  You will be asked questions as part of your application but make sure to verify how you meet this experience and/or education in your resume and/or uploaded transcripts or you may be deemed ineligible. 

Note: If applying based on education, students enrolled in a qualifying degree program can apply if the anticipated graduation date is within six months of closing date of the announcement. Graduation transcript must be received before start date. Other applicants must meet all qualification requirements by the closing date of this announcement.

For the GS-07:

To qualify on Experience, you must have at least one year of experience equal or equivalent to the GS-05 grade level, which included performing work such as, or related to:

• Experience performing program support duties to an organization such as budget, coordinating with other organizations/offices, or monitoring administrative processes and functions.

Or, to qualify on Education, you must have at least 1 year of graduate-level education OR a Bachelor's degree with Superior Academic Achievement*. Transcript(s) are required for verification.

• *Superior Academic Achievement is based on (1) class standing, (2) grade-point average, or (3) honor society membership. (In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled.)
  • 1. Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
  • 2. Grade-point average (G.P.A.) -- Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.

You can also qualify based on a combination of graduate level education and experience. This must be fully supported in your included resume and transcript(s).

For the GS-09:

To qualify on Experience, you must have at least one year of experience equal or equivalent to the GS-07 grade level, which included:

• Experience performing program support duties to an organization such as budget, coordinating with other organizations/offices, or monitoring administrative processes and functions; AND 
• Experience gathering data and providing recommendations to management or leadership on at least one of the programs such as: financial, program management & program analysis, civil rights, or emergency management.

Or, to qualify on Education, you must have at least 2 years of progressively higher-level graduate education leading to a master's degree or have been awarded a master's or equivalent graduate degree. Transcript(s) are required for verification.

You can also qualify based on a combination of graduate education and experience.  This must be fully supported in your included resume and transcripts.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will also be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Administration and Management - Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
2. Planning and Evaluating - Organize work, sets priorities, and determine resource requirements; determine short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
3. Effective Communication - Express information (both written and oral) to individuals or groups effectively, taking into account the audience and nature of the    information (for example, technical, sensitive, controversial); presents concepts in a clear, concise, organized, and convincing manner for the intended audience; listens to others, attends to nonverbal cues, and responds appropriately.
4. Internal Controls - Knowledge of the principles, methods, and techniques for establishing internal control activities (for example, authorizations, verifications,  reconciliations), monitoring their use, and evaluating their performance (for example, identification of material weaknesses or significant deficiencies).
5. Interpersonal Skills - Show understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintain effective              relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied                       backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. 

To compete with U.S. Citizens:  If you meet the qualification requirements, your application will be placed in one of two categories: Qualified and Well Qualified which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran's preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

To compete with other competitive status government employees: If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position must indicate interest in the assessment. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.

All applicants:  Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package.  If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.