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Administrative Support Assistant (Office Automation)

Department of the Interior
Bureau of Reclamation
California-Great Basin Region, Central California Area Office
This job announcement has closed

Summary

The Bureau of Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as an Administrative Support Assistant. Make a difference in the West by assisting in meeting increasing water demands while protecting the environment.

Duty Location: Folsom, California

Overview

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Hiring complete
Open & closing dates
06/21/2024 to 07/05/2024
Salary
$43,757 to - $56,881 per year
Pay scale & grade
GS 5
Location
Folsom, CA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
BOR-CGB-24-12446921-DE-AD
Control number
796434200

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Duties

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- Prepares a variety of correspondence, reports, statements, and other pertinent documentation.
- Assists customers, answers phone calls, and relays important messages to supported personnel.
- Sorts and files documents in accordance with established administrative procedures and practices.
- Assists with the in-processing of new personnel; ensures all required forms are completed and signed, etc.
- Operates office equipment such as multi-function printers, desktop computers, and a multi-line telephone system.
- Uses office automation software applications for word processing, filing, scheduling, and other related tasks.
- Performs other duties as assigned within this classification.

Requirements

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Conditions of employment

  • You must be a U.S. Citizen or U.S. National.
  • You must be suitable for federal employment, determined by a background investigation.
  • You must submit a resume and supporting documentation (see Required Documents).
  • You must submit eligibility documents for veterans' consideration (see Required Documents).
  • You must meet any minimum education and/or experience requirements (see Qualifications).
  • You must submit transcript(s) to verify education requirements (see Qualifications/Education).
  • You must be able to maintain a valid state-issued driver's license.
  • You may occasionally be required to work overtime.

Qualifications

To be rated as qualified for this position, the HR Office must be able to determine that you meet the specialized experience requirement. This information must be clearly supported in your resume.

To qualify for the GS-5: You must possess one year of specialized experience equivalent in difficulty and complexity to at least the GS-4 grade level in the Federal service, having demonstrated (but not limited to) the following: preparing memorandums, reports, and/or other related documents; performing data entry tasks or assisting with database records maintenance; sorting and filing documents in accordance with authorized procedures and practices; assisting with ordering office supplies; receiving mail items and ensuring proper routing of mail items. This definition of specialized experience represents typical work performed at the next lower grade level in the Federal service (GS-4).

You could otherwise qualify based on education having completed four years of education above high school. You may combine specialized experience and education to meet the minimum qualifications.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all Eligibility and Qualification requirements, including any selective placement factors if applicable, by 07/05/2024.

Education

This vacancy announcement allows substituting education for experience at the GS-5 grade level. Applicants must submit copies of your college transcript(s) (unofficial copy is acceptable) to support claimed education if substituting education for experience. Your transcript(s) must include the name of the college or university, as well as the date the degree was conferred. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated as not qualified for the position.

You will be required to provide official college transcripts to verify educational qualifications, if selected. An official transcript must be sent directly from the University's Registrar's office and must be provided from the institution awarding the degree. Academic transcripts certified by notary publics are NOT official. Official transcripts must be submitted prior to reporting to work as a condition of employment. Failure to submit official transcripts may be grounds for dismissal or rescission of the job offer.

Accreditation: Only education from an accredited college or university recognized by the Department of Education is acceptable to meet education requirements or to substitute for experience, if applicable. For additional info, refer to the Office of Personnel Management and U.S. Department of Education.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For additional info, refer to the U.S. Network for Education Information.

Additional information

You may be required to serve an initial probationary period. Current, permanent Federal employees who are selected from this announcement may be required to serve a probationary period.

Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval.

If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive.

If otherwise eligible and qualified, you may request consideration for a Superior Qualifications Appointment. For information, visit: OPM Fact Sheet.

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/

This position is designated as a LOW-RISK position. It requires a fully completed and favorably adjudicated SF85 Background Investigation (T1 or equivalent) that is current (within the last 5 years). This is a condition of employment.

Male applicants born after 12/31/1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov

This is a bargaining unit position.

Additional vacancies may be filled using this job announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Category rating and selection procedures will be used to evaluate applications from this announcement. If an applicant meets the basic qualification requirements, his/her on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of his/her experience, education, training, etc., for placement in one of the following categories: 1) Best Qualified, 2) Well Qualified, and 3) Qualified. Qualified candidates will be assigned a numerical score on a scale of 70-100. The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest applicable quality category (except in the case of scientific or professional positions at the GS-09 grade level or higher).

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technical Competence


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

The application questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12446922

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies with the same occupational series, grade, full performance level and in the same geographic location(s). Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. You may choose to opt in of having your information shared with other agencies when applying for this position. If an agency requests a copy of the certificate you are placed on, you will be notified.

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