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IT Specialist (Data Management)

Department of Health and Human Services
National Institutes of Health
Clinical Center, Department of Laboratory Medicine
This job announcement has closed

Summary

The NIH Clinical Center's Department of Laboratory Medicine (DLM) offers laboratory diagnostic support in the area of immunology, hematology, phlebotomy, microbiology and chemistry to the Clinical Center.

This position is for an IT Specialist (Data Management) within the Laboratory Information System (LIS) team and will provide the team and DLM with the automation skills and knowledge necessary to support the LIS within DLM.

Overview

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Hiring complete
Open & closing dates
07/08/2024 to 07/12/2024
Salary
$99,200 to - $128,956 per year
Pay scale & grade
GS 12
Location
1 vacancy in the following location:
Montgomery County, MD
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
NIH-CC-DE-24-12430935
Control number
796221300

This job is open to

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Clarification from the agency

You must be a U.S. Citizen or U.S. National. Foreign nationals or legal permanent residents are not eligible for consideration. This job is also open to USPHS Commissioned Corps Officers and Call-To-Active Duty (CAD) Candidates.

Duties

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The incumbent serves as an IT Specialist (Data Management) within the LIS team and provides the team and DLM with the automation skills and knowledge necessary to support the LIS within DLM. In addition, the incumbent is responsible for serving as a LIS liaison to assigned organizations of the Department and participating in the planning, maintenance and administration of the LIS.

  • Conducting software checks to maintain stable and secure LIS performance. These checks are conducted daily to ensure LIS is performing according to operational and security requirements and also include reviews and following up on automated LIS generated messages and end user feedback to address issues.
  • Developing user and functional requirements and collaborating with the appropriate stakeholders.
  • Troubleshooting issues by developing documentation changes and working with vendors to resolve problems and restore computer functions.
  • Resolving hardware and software interface and interoperability problems for the laboratories.
  • Managing the installation and integration of system fixes, patches, upgrades, and enhancements.
  • Developing long term projections of hardware and software needs due to the long lead time required for security, budgeting, programming and upgrading cycles

Requirements

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Conditions of employment

  • U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
  • Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • Males born after December 31, 1959 must be registered with the Selective Service.
  • The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
  • The NIH maintains a tobacco free work environment and campus.
  • Must be able to perform the essential duties of the position, with or without reasonable accommodation.
  • This position is a Tier 1 emergency employee.
  • Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
  • If selected, you must pass a pre-employment medical examination, provide evidence of immunization, and be free from communicable diseases.
  • At the supervisor’s discretion, this position may offer work schedule flexibilities: telework.
  • Work is performed in an office environment as well as laboratories where there is potential exposure to biological, chemical, and electrical hazards.
  • The work requires physical dexterity; the ability to lift and move equipment of up to 30 pounds, crouching, crawling, stooping, reaching to change components and cables associated with the LIS.

Qualifications

You qualify at the GS-12 level, if you the following qualification requirements:

In order to qualify for an Information Technology Specialist (Data Management), GS-2210 at the GS-12 level: You must have IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates that I possess each of the following four competencies: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; 4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations,
AND
You must demonstrate in your resume that you have at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, typically gained in the IT field or through performing IT related tasks such as: implementing and maintaining a laboratory information software (LIS) that processes, stores, and manages patient data related to laboratory processes and testing including hardware, software, and database components, ensuring system scalability, security, performance, and reliability; diagnosing and resolving database performance and management issues; developing database objects (e.g., stored procedures, functions, views, triggers, tables) for use in applications; and, implementing automated data integration and data transformation solutions to meet business requirement.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

Preview assessment questionnaire before you apply:https://apply.usastaffing.gov/ViewQuestionnaire/12430935

Education




Additional information

  • This position is designated as an "emergency essential" position and the selected candidate will be considered an "emergency essential" employee and will be required to be available, ready, willing, and able to report for duty under all circumstances (e.g., inclement weather, government closings and holidays, lapses in appropriations, non-emergency and emergency situations) for operation 24 hours a day and 365 days per year coverage.
  • NIH may repay certain outstanding Federally insured student loans to facilitate the recruitment and retention of highly qualified people. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
  • A newly appointed or reappointed individual may receive a recruitment incentive. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
  • A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. Recipients will be determined on a case-by-case basis based on organizational need, specific case justification, and budget limitations.
  • A one-year probationary period may be required upon selection/placement.
  • PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should apply online to this announcement to receive consideration.
  • Visit our Applicant FAQs page for helpful information on the application process.
  • Visit our Total Compensationpage and this sample for a detailed look into the benefits, awards, leave, retirement, and other incentives employees may receive as part of a rewarding work environment.
  • If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • 1. Skill in the design, implementation, and administration of data management systems.
  • 2. Knowledge of IT project management principles, methods, and practices.
  • 3. Skill in monitoring, optimizing, and managing assigned databases.
  • 4. Skill in providing support and assistance to customers, and other IT professionals on issues related to data management.
  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Influencing/Negotiating
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating and selection procedures for placement in one of the following categories:
  • Best Qualified - for those who are superior in the evaluation criteria
  • Well Qualified - for those who excel in the evaluation criteria
  • Qualified - for those who only meet the minimum qualification requirements
The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Applicants determined to be Best Qualified will be referred for further consideration. Preference eligibles in the Best Qualified category are referred before all other applicants.

To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must be able to satisfactorily perform the duties of the position upon entry and substantively exceed the basic qualifications by scoring at least an 85 on the assessment and meet all eligibility, physical, medical, suitability, and all other requirements.

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