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ICAM Specialist

Department of Justice
Federal Bureau of Investigation
This job announcement has closed

Summary

The FBI's IT Infrastructure Division (ITID) is seeking highly qualified ICAM Information Technology Specialist, to create a trusted IT environment by identifying, evaluating, engineering, and maintaining enterprise identity, credentialing, and access management solutions. If you thrive in a challenging and dynamic environment where innovation and excellence are paramount, working in the Identify, Credentialing, and Access Management Office (ICAMO) is the opportunity for you!

Overview

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Job closed
Open & closing dates
06/14/2024 to 06/28/2024
Salary
$68,405 to - $88,926 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Washington, DC
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
14
Job family (Series)
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Announcement number
DESTIMP-12444389-24-KO
Control number
795837300

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Federal employees - Competitive service

Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.

Federal employees - Excepted service

Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Veterans

Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference

Military spouses

Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.

Individuals with disabilities

Individuals who are eligible under Schedule A.

Clarification from the agency

All U.S. Citizens.

Duties

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  • Monitor FBI internal ticketing system for credentialing operational issues and collaborate with customers in a timely manner to address their concerns.
  • Leverage credentialing admin tools to support PIV, NSS PKI, SCINET PKI onboarding of FBI personnel.
  • Collaborate with key IT stakeholders when required to address FBI personnel credentialing related issues.
  • Collaborate with FBI field offices (FO) to assist as needed with PKI certificates related issues.
  • Support the management of NSS PKI card.

Requirements

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Conditions of employment

  • Must be a U.S. citizen
  • Must be able to obtain a Top Secret-SCI clearance
ALL applicants must verify completion of the basic education requirement by submitting a copy of college transcripts by the closing date of the vacancy announcement.

Qualifications

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Specialized Experience:

GS-9: Applicant must possess at least one (1) year of specialized experience equivalent to the GS- 7 grade level. SE is defined as follows:

  • Experience supporting end users, various IT products, capabilities, services, and/or processes; providing testing support and offering recommendations regarding potential enhancements and/or incident resolution/remediation.
  • Experience providing advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
  • Experience configuring, installing, troubleshooting, repairing and/or maintaining computer systems, applications, and/or other IT products/services/capabilities.

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

Graduate Education:

GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

Additional information

In order to recruit and retain highly qualified candidates, selectees may be eligible for incentives. All incentives are contingent on the approval of the Human Resources Division.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.



Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):
  • Percent of time worked in the particular position (cannot conflict with main duties)
  • The month/year work began
  • Frequency worked (i.e., daily, monthly, etc.)
  • Specific duties performed

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.

All applicants will be rated on the following Competencies:

  • Customer Service
  • Information Management
  • Technology Awareness
  • Collaboration
  • Communication
  • Problem Solving
  • Initiative

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