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Program Support Assistant

Department of Veterans Affairs
Veterans Health Administration
VA Eastern Colorado Health Care System (ECHCS)
This job announcement has closed

Summary

This Program Support Assistant position is in the Associate Director, Patient Care service within the VA Eastern Colorado Health Care System (ECHCS) at Aurora, CO. This position manages all administrative functions and actions associated with the Professional Standards Boards (PSB's) for Registered Nurses (RNs) and Advanced Practice Registered Nurses (APRNs). This position serves as Subject Matter Expert for the VA ECHCS and advises several professional boards as well as the leadership members.

Overview

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Hiring complete
Open & closing dates
06/13/2024 to 06/21/2024
Salary
$49,049 to - $63,766 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Aurora, CO
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CBSU-12361497-24-SA
Control number
795520600

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation and Eligible CTAP ICTAP individuals.

Duties

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Major duties include but are not limited to:

  • Manages the administrative processes regarding Professional Standards Board (PSB) actions, including appointments, conversions of appointments, promotions, special advancement for achievement (SAA), reconsiderations for promotions, and any other applicable board actions.
  • Sends applicants the Nursing Professional Standards Board (NPSB) requirements and instructions. The incumbent works with the candidate in completing documents and ensuring they are returned for review in a timely manner.
  • Reviews and analyzes the qualifications of applicants, ensures all required elements are present and accurate. This including but not limited to: licensure, performance, education, training, clinical judgment, and converting/ calculating full-time equivalent years of relevant experience.
  • Creates and maintains the processes to manage reoccurring action items, such as proficiencies, licensure, and reappraisals, within the set time frame.
  • Tracks and ensures items are submitted timely, which allows for completion before any expirations and deadlines.
  • Analyzes and summarizes PSB data trends; length of time to process an action and length of time to complete each step of the PSB process.
  • Identifies best practices and areas for improvement in the process, as well as make recommendations to leadership.
  • Maintains computer databases to track and identifies trends throughout related to the professional standards board (PSB).
  • Maintains close working relationships with other Services throughout the health care system including but not limited to; Human Resources (HR), the Director's office, and Patient Care Services.
  • Discusses current processes, ongoing planning of boards, data presentations, identified areas for improvement, and other regulatory changes impacting the PSB's with the NPSB Chari and Co-Chairs.
  • Efficiently maintains the Nursing Staff credentialing files and documentation databases.

Work Schedule: 8:00am - 4:30pm, Monday - Friday
Position Description Title/PD#: Program Support Assistant/PD10641-0
Telework: On an Ad Hoc basis. Will be discussed in the interview process.
Remote: Not Available
Physical Requirements: The work requires sitting, standing, walking, bending and carrying of such objects as credential files, folders, etc. No special physical qualifications are required. The work is normally performed in an office setting which is adequately lighted, heated, and ventilated.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Specialized Experience for the GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Reviewing and analyzing the qualification of Registered Nurses and Advanced Practice Resisted Nurse by ensuring all required elements are present and accurate, including but not limited to: licensure, education, training, etc. Creating, reviewing, and maintaining processes to manage reoccurring action items, such as licensure, and reappraisals. Managing and coordinating with other department (Human Resources, Patient Care, etc.) to review and process action items such as appointments, promotions, special advancement, etc. Assisting Registered Nurses and Advanced Practice Registered Nurse in completing documents in a timely manner. Maintaining computer databases to track Registered Nurses and Advance Practice Registered Nurse actions items and information.

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

No educational Substitute

Additional information

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

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