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Social Services Assistant (Office Automation)

Department of Defense
Military Treatment Facilities under DHA
DHA PACIFIC MKT HAWAII REGION
This job announcement has closed

Summary

About the Position: This position is with the Directorate of Medicine, Department of Pediatrics EFMP Clinic located at Tripler Army Medical Center, on the Island of Oahu, HI.

Tripler Army Medical Center is a tobacco-free workplace. Tobacco products include, but are not limited to, smoking, smokeless tobacco, and electronic nicotine delivery devices.

Overview

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Hiring complete
Open & closing dates
06/12/2024 to 06/21/2024
Salary
$51,110 to - $66,445 per year

Salary includes 21.79% locality pay. An 8.90% Cost of Living Allowance (COLA) is currently authorized and subject to change.

Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Tripler Army Medical Center, HI
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position up to 5%.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
HSJG241107761209HW
Control number
795183100

This job is open to

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Clarification from the agency

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.

Duties

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  • Provide accurate and up-to-date information to service members and their families regarding policies and procedures governing the program.
  • Ensure accuracy in completion of forms and timely inputting into the Department of Army personnel network database.
  • Receive and coordinate all queries regarding availability of health care services for exceptional family members of active-duty service members.
  • Distribute and assist sponsors and family members in completing program enrollment forms and other documents for enrollment in the EFM Program and evaluation of special conditions.
  • Utilize office automation equipment and various software packages to complete correspondence, documents, reports and records for the EFM Program.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
  • Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.
  • This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
  • This position has been designated "Mission Essential".
  • This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes 1) Reviewing medical and/or educational enrollment forms for accuracy; 2) Providing guidance and/or referrals on family assistance programs; and 3) Using automated systems to record data. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

OR

Education:
One full year of graduate level education in a field directly related to the work of the position, such as Social Work, Psychology, Human Services, Child & Family Welfare, Counseling, Family and Community Services, Behavioral Science, Human Development, Sociology, Vocational Rehabilitation Counseling, or related field of study.

OR

Combination of Education and Experience:
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Advanced in hire may be authorized to highly qualified individuals, if eligible.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

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