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Information Technology Specialist

Nuclear Regulatory Commission
This job announcement has closed

Summary

This position is located in The Office of the Chief Information Officer (OCIO), IT Services, Development & Operations Division (SDOD), Enterprise Applications and Platforms Services Branch. The supervisor is Dale Goode. 

This  position is Bargaining Unit with the National Treasury Employees Union, Chapter 208 

This position is not subject to Confidential Financial Disclosure or security ownership restriction reporting requirements

Overview

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Job canceled
Open & closing dates
06/10/2024 to 07/01/2024
Salary
$117,962 to - $153,354 per year
Pay scale & grade
GG 13
Location
Rockville, MD
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
Yes—Travel expenses associated with interview and/or relocation expenses associated with job offer may be paid to the extent allowed by Federal Travel Regulations.
Appointment type
Permanent
Work schedule
Full-time - Full Time
Service
Excepted
Promotion potential
13
Supervisory status
No
Security clearance
L Access Authorization
Drug test
Yes
Announcement number
OCIO/SDOD-2024-0002
Control number
795016900

This job is open to

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Clarification from the agency

All NRC Employees are encouraged to apply. Based on the staffing needs of the agency/area of consideration, additional selections may be made from this vacancy announcement.

Duties

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As the IT Specialist (Operating Systems), the incumbent serves as a highly qualified technical specialist in the fields of Mobility Unified Endpoint Management, Microsoft Office 365, Windows desktop and on-premise server operating systems for agency-wide requirements. Responsible for performing technical evaluations and recommending, selecting, developing and integrating associated endpoints/services. Supports operations of associated infrastructure, applications, and customer service / support desk. Develops, evaluates, updates and implements agency policy, governance, and standard operational procedures for the use and management of mobile endpoints, workstations, software, infrastructure and services. Provides Contracting Officer's Representative (COR) functions including contractor oversight, budgeting, review and approval of invoices. Reviews, recommends, approves, and provides oversight for Service Level Agreements (SLAs), deliverables, purchases of hardware and software, peripherals, applications, and support services. Evaluates user needs and acquires, configures, installs, integrates, and supports associated applications, devices, infrastructure and services. Coordinates the administration, maintenance, and support of emergent requirements to meet agency needs.

Requirements

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Conditions of employment

  • U.S. Citizenship Required
  • This is a Drug Testing position.
  • Background investigation leading to a clearance is required for new hires.

You must meet the qualifications for this position by no later than 30 calendar days after the closing date of this announcement and before placement in the position.

Qualifications

In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector.  

The ideal candidate will be able to demonstrate the following:

    • In-depth knowledge and experience in the purposes, uses, capacities, characteristics, installation, configuration, operational monitoring capabilities, and management of Microsoft 365 platform offerings, Windows Operating Systems for desktops and servers, Mobility, mobile endpoints and these systems, services, and infrastructure.
    • In-depth experience in identification, troubleshooting, and the resolution of technical problems and service requests related to Microsoft 365 platform offerings, Windows Operating Systems for desktops and servers, Mobility services, mobile endpoints systems, services, and infrastructure and make appropriate recommendations to management, contractors, and other NRC staff.
    • Knowledge of government regulations and agency policies pertaining to contracts for Microsoft 365 platform offerings, Windows Operating Systems, and Mobility systems, services, and infrastructure.
    • Demonstrate the ability to effectively communicate information, ideas and advice in a clear, concise and logical manner, both orally and in writing to both internal and external organizations.

SPECIALIZED EXPERIENCE is experience that demonstrates Advanced knowledge of the principles and objectives of Microsoft 365 platform offerings, Windows OS desktop, servers, mobility, mobile endpoints, operating systems, unified endpoint management, their associated systems, services, and infrastructure, and the means by which to secure them.

A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate should be addressed in your resume.

Additional information

The duty location of this position is Rockville, Maryland. In general, employees are expected to be in the office at a minimum of 4 days per pay period**.  Telework schedules, including full-time telework, are approved, on a case-by-case basis. If selected, telework will be determined in accordance with Agency policy and the Collective Bargaining Agreement, if applicable.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

When the application process is complete, your application will be reviewed to determine if you meet the job requirements.  You will be rated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skill and ability related to the job requirements.  If you are among the top candidates for this position, your application will be referred to the hiring manager.

Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position.  Therefore, we encourage you to submit a thorough resume that directly relates to this position.


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