Clarification from the agency

This vacancy announcement is open to the public. This position allows for situational and recurring telework, but does not qualify for full-time or remote telework.

This position will report to the Special Programs Branch Chief, Programs Division (PROG), Court Services Office (CSO), Department of Program Services (DPS). The CSO is seeking a self-motivated and experienced Programs Specialist to join its team. The Programs Division provides support for court programs such as electronic public access, libraries, records management, bankruptcy noticing, court interpreting, court reporting, jury management, and the Central Violations Bureau. The incumbent will assist in developing and deploying automated jury products and services for use by district courts via an external vendor and provides staff support for the federal automated jury program. The incumbent will frequently utilize strategic planning and execution in coordination with AO management; relevant AO advisory councils and advisory and working groups; and Judicial Conference committees to obtain the feedback necessary to fulfill the program's mission. The incumbent works closely with the Jury Court Program Administrator and a Jury Attorney Advisor to ensure products and services are delivered in compliance with the Jury Act. The ideal candidate must have knowledge of federal or state laws, regulations, and procedures related to jury selection and management.

The duties of this position include, but are not limited to:

1. Tracking, researching, and organizing modification requests (MR) submitted by the district courts, and coordinating with the automated jury working group to prioritize MRs.
2. Reviewing use cases and working with automated jury vendors and court jury staff to ensure business requirements are complete.
3. Planning and executing deployments of new products such as the the
   interactive voice recognition system and kiosks, as well as national software updates to the jury management system and eJuror.
4. Maintaining program documentation and updating automated jury tracking database as courts implement new components and upgrade existing software.
5. Assisting with program office analysis of courts' practices.
6. Analyzing monthly support call logs for patterns to identify recurring issues that may need program office attention.
7. Assisting with meeting and workshop planning, including building agendas and coordination.
8. Coordinating issues within the program office, with multiple vendors, and other offices within the Administrative Office of the U.S. Courts.
9. Assisting in coordinating and managing contracts relating to the court automated jury program, monitoring contractor performance, and serving as the Contracting Officer Representative for the scanner support contract.

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in (1) jury management software; and (2) overseeing the planning, execution, and administrative work required of an operational program.

Highly Desired:

• Knowledge of federal or state laws, regulations, and procedures related to jury selection and management.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.