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BUSINESS SUPPORT SPECIALIST

Department of Defense
National Defense University
National War College
This job announcement has closed

Summary

National Defense University (NDU) supports the joint warfighter by providing rigorous Joint Professional Military Education to members of the U.S. Armed Forces and select others in order to develop leaders who have the ability to operate and creatively think in an unpredictable and complex world.

Overview

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Hiring complete
Open & closing dates
06/26/2024 to 07/10/2024
Salary
$68,405 to - $107,590 per year
Pay scale & grade
GS 9 - 11
Location
Fort McNair, DC
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
11
Supervisory status
No
Security clearance
Secret
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
D-NDU-24-12434688-EB
Control number
794769900

This job is open to

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Clarification from the agency

All US citizens.

Duties

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  • Provides administrative support: tracks taskers/suspense dates, edits/processes correspondence, creates spreadsheets to track/analyze data, develops/maintains long-range calendars, records management, and prepares meeting materials and minutes.
  • Provides personnel support: on/off boarding personnel, preparing/tracking personnel evaluations/training reports, timecards and attendance records, processing awards/decorations, training requests, processes IT accounts, and maintaining rosters.
  • Provides logistics support: coordinates global travel, makes air/ground transportation and lodging arrangements, prepares trip books/itineraries, processes travel orders/vouchers, prepares/submits country clearances, and passport/visa requirements.
  • Provides events and knowledge management support: Plans/coordinates/executes events/engagements with senior executives, creates/processes invites/thank you letters, and creates/manages knowledge management tools, websites, and social media platforms.
  • Provides supply support: collects requirements, submits/tracks requisitions for and maintains office supplies/course materials, tracks inventory, maintains stock in classrooms and office areas, labels/maintains mailboxes, delivers supplies and mail.
  • Other duties as assigned.

Requirements

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Conditions of employment

  • U.S. Citizenship or National
  • Suitable for Federal Employment
  • Registered for Selective Service
  • This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
  • Must have or obtain and maintain a Secret security clearance.

Qualifications

Specialized Experience

For the GS-09: You must have one year of specialized experience equivalent to at least the next lower grade GS-07. Specialized experience must be documented in your resume. Specialized Experience is defined as: Experience that has provided the applicant with the specific skills and knowledge of theory and principles of management and organization, including 1) domestic and international travel processing; 2) point of contact and provides advice to high level faculty/staff/students of administrative policies; 3) prepare standardized documents, academic publications, policy directives memos and etc; 4) develop and maintain long-range master calendars; 5) paper and electronic file/record management; 6) coordinate personnel actions; 7) attendance and timecard management.8) create and maintain websites and update and maintain social media platforms.

For the GS-11: You must have one year of specialized experience equivalent to at least the next lower grade GS-09. Specialized experience must be documented in your resume. Specialized experience includes experience coordinating, monitoring, managing, and advising on the administrative and human resource functions and activities for an organization; providing authoritative procedural guidance to senior leadership and staff; identifying current and forecasted office manpower requirements based on current and historical data; and conducting comprehensive studies to determine new methods, procedures, equipment, and or technology to enhance the administrative efficiency, effectiveness, and economy of operation.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

For the GS-09: Two full years of progressively higher level graduate education leading to a Master's or equivalent graduate degree may besubstituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.

For the GS-11:
Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply.

Combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Official Transcripts: If the position you are applying for has a positive degree requirement or education forms the basis for qualifications (i.e. you would not qualify without the education obtained), you MUST submit transcripts with your application.

    • Official transcripts are not required at the time of application outside of what is outlined above; however, official transcripts must be verified PRIOR to appointment.
    • An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
  • FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
    • Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.
For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

Additional information

  • Our complete benefits package is one of the most comprehensive found in either government or private sector. These extraordinary benefits encompass health, pay, work/life balance, growth & learning.
  • Management has the perogative to select at either grade level.
  • This recruitement provides promotion opportunity to target position without further competition when selectee is eligible and recommended by management. However promotion is not guaranteed and no promise of a promotion is implied.
  • Selections are subject to restrictions resulting from DoD Program for Stability of Civilian Employment.
  • A one year probationary period may be required.
  • Background or Security Investigation: This is a Non-critical sensitive position which requires a background investigation. The individual selected for this position is required to obtain and maintain a Secret security determination to occupy a Non-critical sensitive position within the agency as a condition of employment.
  • Telework availability will be based upon the mission requirements and supervisory determination.
  • We may use this announcement to fill additional vacancies within 90 days of the closing date.
  • Males born after 12-31-59 must be registered or be exempt from Selective Service. See http://www.ssa.gov/
  • Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a displaced Federal Civil Service employee and attain a rating of at least 90, you may be entitled to receive special priority selection under the ICTAP. For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible?
  • Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. See DoD Instruction 1400.25, Volume 300, at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf
  • Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
  • All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING.
Your application will be evaluated and rated under the Category Rating and Selection Procedures. We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. Please follow all instructions carefully. Errors or omissions may affect your rating. Eligible candidates will then be placed for selection consideration into 3 categories as described below:

  1. Best Qualified Category: Meets the minimum qualification requirements and demonstrates experience as an expert in the field or recognized as a senior specialist, team lead, etc.The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:
  2. Highly Qualified Category: Meets the minimum qualification requirements and demonstrates full-performance level experience based on responses to occupational questionnaire.
  3. Qualified Category: Meets the minimum qualifications and demonstrates minimum experience and/or training only based on responses to occupational questionnaire.
  • Administration and Management
  • Communication
  • Customer Service
  • Organizational Performance Analysis
  • Technical Competence


You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12434688

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