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Lead Information Technology Specialist (Policy Planning/Network)

Department of the Army
U.S. Army Communications Electronics Command
Tobyhanna Army Depot
This job announcement has closed

Summary

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Direct-Hire Authority for Domestic Defense Industrial Base (DIB) and Major Range and Test Facilities Base (MRTFB) in the Department of Defense to recruit and appoint qualified candidates to positions in the competitive service.

Overview

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Hiring complete
Open & closing dates
06/06/2024 to 06/17/2024
Salary
$102,163 to - $132,807 per year
Pay scale & grade
GS 12
Location
Tobyhanna, PA
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Business travel up to 10% is required
Relocation expenses reimbursed
No
Appointment type
Term - one year one day
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
Trust determination process
Announcement number
MCGN245740230344HD
Control number
794487700

This job is open to

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Clarification from the agency

See "Who May Apply" in the "Qualifications" section for more information on who is eligible to apply for this position.

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Duties

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  • Assure that the work of the team is carried out by performing a range of coordinating and supportive duties and responsibilities.
  • Make adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks.
  • Check on work in progress and review completed work to see that the supervisor’s instructions on work priorities, methods, deadlines and quality have been met.
  • Maintain current technical and leadership knowledge to answer questions from team members on procedures, policies, directives, etc.
  • Estimate and report to the team on progress in meeting established milestones and deadlines for completion of assignments, projects and tasks.
  • Resolve simple, informal complaints of employees and refer others, such as formal grievances and appeals, to the supervisor or an appropriate management official.
  • Oversee the management of various types of Local Area Network (LAN), Campus Area Network (CAN), and Wide Area Network (WAN) connectivity to include supporting the automated devices linked to the network.
  • Monitor and support the overall Information Assurance (IA) architecture and ensures compliance of network security protocol.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Obtain and maintain the appropriate information assurance and computing environment certifications in accordance with DoD manual 8570.1M within six months of being assigned.
  • Overtime and shift work may be required on short notice to include nights, holidays, and weekends in support of related mission requirements.
  • Business travel up to 10% of the time.
  • Obtain and maintain a Top Secret security clearance for the duration of employment in this position.
  • This is a "Mission Essential" position. In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations.
  • Required to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
  • This is a drug testing position. This position is subject to a pre-employment screening and random testing thereafter to include testing based on reasonable suspicion and testing due to direct involvement t with an on-duty accident.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.



In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Lead Information Technology Specialist (Policy Planning/Network):

Specialized and Other Experience: One year of specialized experience which includes 1) Working on projects related to the design of small data networks and architectures to meet standard and unique requirements; 2) Clarifying and disseminating information technology requirements to a team or organization; AND 3) interpreting and advising information technology policies, standards, and/or guidelines. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11].

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

You will be evaluated on the basis of your level of competency in the following areas:

  • Leadership
  • Network Management
  • Oral Communication
  • Planning and Evaluating
  • Technology Awareness

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Digital Technology Career Field position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Term Appointment NTE - Position may be filled as a term appointment NTE one year one day. Term appointments may be extended beyond six (6) years, up to eight (8) years. With DoD approval, term appointments may be extended beyond eight (8) years.
  • The Department of the Army is committed to the highest ethical standards and, as an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.


If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates

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