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Medical Support Assistant (Office Automation)

Department of Defense
Military Treatment Facilities under DHA
This job announcement has closed

Summary

About the Position: The incumbent performs the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the Winn Army Community Hospital, Fort Stewart, Georgia.

This is a Direct Hire Solicitation
This announcement has an applicant cut off date of the 10th and 24th of the month starting Jun 24 2024 and ending Aug 26 2024.

Overview

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Hiring complete
Open & closing dates
06/10/2024 to 08/23/2024
Salary
$39,576 to - $51,446 per year
Pay scale & grade
GS 5
Location
Many vacancies in the following location:
Fort Stewart, GA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
HSJA-24-12435010
Control number
794166600

Duties

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  • Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties.
  • Receives patients and visitors as the initial point of contact.
  • Maintains all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
  • Coordinates and/or schedules patient appointments with other clinics or specialties
  • Maintains and monitors patient appointment schedules for the clinic/practice.
  • Monitors and communicates delays in scheduled appointments to the appropriate staff and patients

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • The incumbent may be required to work rotating shifts, evening, nights, weekends, and holidays.
  • This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
  • Applicants tentatively selected for appointment to this position will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations.
  • This position may require business travel up to 5%.
  • The incumbent may be required to be screened for and obtain necessary immunizations/vaccinations (hepatitis, influenza, etc.), unless exempted by a licensed physician.
  • This position may be designated “Mission Essential”. In the event of severe weather conditions or other such emergency type situations. The incumbent may be required to report to work or remain at work as scheduled to support mission operations.
  • This position may have a TDY or business travel requirement of 5% of the time to various locations. This may require travel on military aircraft, ships, and vehicles.
  • This position may have a specific initial background investigation and periodic re-verification requirement since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis.
  • A pre-placement medical examination may be required.
  • The incumbent may be required to obtain and maintain current Basic Life Support (BLS) certification thought the American Red Cross or American Heart Association.
  • This position may require lifting up to 50 lbs.
  • This position may be designated “Mission Essential”. In the event of severe weather conditions or other such emergency type situations. The incumbent may be required to report to work or remain at work as scheduled to support mission operations.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes performing clerical and administrative support functions such as record keeping, answering telephone calls, receiving patients, and scheduling patient appointments within an inpatient and/or outpatient clinic and/or medical treatment facility (MTF); providing basic medical information to patients, medical staff, and the general public; and utilizing automated office, healthcare, and/or scheduling systems to enter and retrieve data.

OR

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (MUST submit a copy of your transcript with your application package or you will be rated ineligible.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (MUST submit a copy of your transcript with your application package or you will be rated ineligible.)

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Open Continuous: This announcement is intended to provide readily available applicants for hard to fill positions as they become vacant. Various vacancies may exist and be filled from this announcement. We accept applications on an ongoing basis; qualified applicants will be referred to Management as their application packages are received. Multiple positions may be filled from this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Veterans and Military Spouses will be considered along with all other candidates.

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