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Program Support Assistant

Department of Veterans Affairs
Veterans Health Administration
Veterans Health Administration
This job announcement has closed

Summary

The Program Support Assistant (PSA) to the Mental Health Service Line's Homeless Program, provides administrative and technical support to the HUD-VASH Coordinator, as well as the Grant and Per Diem Program, Contract Residential, Veterans Justice Programs, and Homeless Outreach. Also provides support in the ongoing development of the Homeless Programs.

Overview

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Hiring complete
Open & closing dates
06/03/2024 to 06/14/2024
Salary
$48,018 to - $62,426 per year
Pay scale & grade
GS 6
Location
1 vacancy in the following location:
Saint Cloud, MN
1 vacancy
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Part-time - 20 Hours
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
CBSY-12430323-24-TJR
Control number
793948500

This job is open to

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Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

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Duties

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Duties of this position include but are not limited to the following:

  • Provides administrative and technical support to the HUD-VASH Program Coordinator and staff, as well as the Grant and Per Diem (GPD) Liaison, Health Care for Homeless Veterans (HCHV) Contract Residential Program and SUD Specialist, Veterans Justice Programs Social Workers and Community Employment Coordinator.
  • Point person for questions regarding the HUD-VASH Program, including veteran eligibility, enrollment, vesting, catchment area and reporting procedures.
  • Provides administrative support to track veterans, coordinate appointments, coordinate security clearance requests and provides information to veterans and families about the HUD-VASH program.
  • Analyzes data from the VA Homeless Operations Management and Evaluation System (HOMES) and prepares reports to the HUD-VASH team as to outcomes and productivity.-Obtains any relevant HIPPA clearances to allow transmittal of facility data to the VISN 23 for trending and quality assurance purposes; and transmits the data following cyber security requirements as applicable.
  • Plans, develops, maintains and reviews service data collection methodologies, records and techniques; prepares corrective action plans and makes appropriate recommendations for improvements in data collection/maintenance and work flow processes.-Searches, gathers, collects, retrieves, extracts, compiles and/or displays reporting statistical data.
  • Schedules spaces, participants, time, etc., for conferences and meetings, assists in preparation of agenda and any handout material required; records and transcribes minutes and maintains files for future references.
  • Schedules and tracks staff training as directed for nonclinical and clinical staff.
  • Works independently and directly with staff and payroll clerks in Fiscal Service for completion of daily timekeeping.
Work Schedule: Part time - 20 hours/week. Monday - Friday 8:00 am to 12:00 pm. To be discussed during interview (pay shown in this position reflects full time wage)
Position Description Title/PD#: Program Support Assistant/PD90422A
Bargaining Unit Position: Yes/AFGE/1272
Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Coordinate the work of the multiple offices. Knowledge of regulations and procedures governing pay for employees payroll records, payroll processing procedure. Time and Attendance skills within HR applications for preparation of timecards and payroll functions; ability to record, reconcile, and balance overtime pay data. Working with various electronic programs such as the Training and Education Management Program. Discretion, tact, mature judgment and diplomacy in dealing with visitors and employees face-to-face contacts or by telephone to promote good public relations. Computer skills to include use of Microsoft Office products such as Excel. .

There is no educational substitution for the GS-06 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Education

There is no educational substitution at this grade level.

Additional information

Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

This job opportunity announcement may be used to fill additional vacancies.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

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