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Senior Technology Solutions Specialist #393

Legislative Branch
Senate
This job announcement has closed

Summary

The Senate Sergeant at Arms is seeking a Senior Technology Solutions Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.

Overview

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Job closed
Open & closing dates
05/31/2024 to 06/15/2024
Salary
$99,518 to - $168,496 per year
Pay scale & grade
AD 00
Location
Few vacancies in the following location:
Washington DC, DC
Few vacancies
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required - N/A
Relocation expenses reimbursed
NoThe Senate Sergeant at Arms does not pay for relocation expenses.
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
0
Supervisory status
No
Security clearance
Not Required
Drug test
No
Announcement number
req360
Control number
793781200

Duties

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Researches, evaluates and tests new and emerging technology solutions including creating written evaluation reports to facilitate the process of adding new solutions to supported software and hardware lists for the IT Support Contract (ITSC). Solution categories include desktop and laptop computers including HP Inc and Apple products, displays, printers, scanners, and software. Creates and maintains operating system images and deployments in the modern management solutions supporting our Windows and macOS computers. Develops, evaluates, and tests deployment packages using device management solutions for software, operating system upgrades, patching, and system setting changes. Provides high-tier technical support to users, support vendors and other technical staff and prepares and maintains support documentation. Manages and maintains technology labs and IT demo center assets; procures and inventories new technology assets. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact to the operating system or other applications. Other duties as assigned.

Requirements

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Conditions of employment

  • For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.

Qualifications

Required Work Experience

  •  5-8 years of related experience.

Desired Qualifications

  • 5+ years of experience with securing iOS and Android mobile device hardware operating systems.
    • Experience with Apple Business Manager (ABM), Volume Purchase Program (VPP).
    • Experience with Apple and Google Developers Programs.
    • Experience with Apple and Google Beta Programs.
    • Experience with Tier 3 escalations.
  • 5+ years of experience in providing implementation and engineering support for an enterprise device management (MDM) solution.
    • To include policy management and creation, application distribution, security profiles.
  • Familiarity with Microsoft Active Directory, Exchange, and Server Architecture.
  • Cloud Computing: Familiarity with cloud computing concepts (IaaS, SaaS, PaaS) and experience operating within a cloud service provider's environment. 5+ years of experience with conducting systems analysis activities, including analyzing and documenting system requirements.
  • Experience with developing and executing test plans based on system requirements.
  • Experience with developing mobile-focused technical documentation.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. 

Working Conditions

  • Sedentary with extended periods of sitting and standing.

Security Clearance

  • This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
  • Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.

Education

High School Diploma, GED or an equivalent combination of education and work experience.

Additional information

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email employment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

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