This position is located in the Headquarters Office of the Consumer Product Safety Commission, Office of Compliance and Field Operations (EXC), Division of Resources Management (CRM), and serves as the supervisor of the Fast Track Team. The Fast Track Team is responsible for negotiating expedited voluntary recalls of potentially hazardous consumer products.
Summary
This position is located in the Headquarters Office of the Consumer Product Safety Commission, Office of Compliance and Field Operations (EXC), Division of Resources Management (CRM), and serves as the supervisor of the Fast Track Team. The Fast Track Team is responsible for negotiating expedited voluntary recalls of potentially hazardous consumer products.
As the Supervisory Compliance Officer of the Fast Track Team, you will have responsibility for the overall management of the team, including:
Establishing priorities and assigning work to your team members;
Supervising and training employees in completing high quality work to ensure processes are followed and standards are met, and cases proceed in a timely manner with appropriate deadlines;
Ensuring case strategies are well-developed strategically, implemented effectively, and significant matters requiring management review are elevated;
Developing procedures and policies to promote efficiency;
Leading and supervising negotiations with companies, developing corrective action plans, and directly participating in more complicated cases;
Providing guidance to other offices and industry on the Fast Track Recall Program;
Working collaboratively with staff in other CPSC offices to promote the agency’s mission;
Collaborating with other management officials to allocate resources needed to support the Division’s activities.
This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.
Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.
The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided to confirm employee’s identity and eligibility to work. Learn more about E-Verify, including your rights and responsibilities.
Upon appointment, you will be required to complete a Confidential Financial Disclosure Report, OGE-450. You will need to provide the information annually.
You are applying under Delegated Examining and if selected under this authority, you will be required to serve a 1-year supervisory probationary period, even if you are a transfer from another federal agency.
Qualifications
All candidates must possess the Selective Placement Factor (SPF) to receive consideration for this position. The SPF required for this position requires you to work on sensitive cases involving death or serious injuries to consumers.
In addition to the SPF, applicants qualifying based on experience must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Qualifying specialized experience must demonstrate the following:
GS-14: 1) Developing and implementing strategies related to building and investigating cases involving consumer product safety compliance and regulations; 2) Leading corrective action negotiations related to consumer product safety compliance and regulations; 3) Evaluating proposed recall remedies and proposed changes to ensure they address consumer product safety hazards; 4) Developing recall remedies and strategies that incentivize consumers to participate in recalls; 5) Evaluating consumer product defects in accordance with established standards; and 6) Providing advice to management and senior officials on sensitive product safety compliance issues.
Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Applicants must meet the qualifications for this position by the closing date of this announcement.
Education
This position does not have a mandatory education requirement.
There is no substitution for specialized experience for this position.
Additional information
CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.
Payment of relocation expenses is NOT authorized.
All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work.
Additional selections may be made through this vacancy announcement.
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
As a condition of employment, the selectee must reside in the local commuting area of the duty station listed in this announcement. Telework schedules (within the local commuting area) are approved on a case-by-case basis. Employees will have an onsite requirement each week. Proof of residence may be required.
This position is excluded from the bargaining unit.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).
CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, teleworking, transit subsidies, fitness center, and employee assistance and wellness programs.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above. If you meet the minimum qualifications, you will be rated on the extent and quality of experience and education relevant to the duties of the position. The CPSC determines the best qualified candidates based on the major job-related competencies and evaluation of your knowledge, skills, and abilities reflected in your application, response to job specific questions for the position, and supporting documents using the category rating process. Your resume must support your answers to the questionnaire, or your category may be changed. All eligible applicants will be placed in one of the following three categories: Best, Better, or Good.
Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).
CTAP/ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating (Rating of at least “Better”).
Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan).
CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, teleworking, transit subsidies, fitness center, and employee assistance and wellness programs.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.
A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
If you are a current or former federal employee you must a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
Veterans' Preference (If Applicable) - If claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
CTAP/ICTAP eligibles must annotate your questionnaire to reflect that you are applying as a CTAP/ICTAP eligible and you must submit appropriate documentation (such as: a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location).
If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.
Other documents identified in this announcement.
All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have two choices for submitting your supplemental documents: 1. Download from your USAJOBS account; or 2. Upload your file(s)
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.
This vacancy announcement is being advertised simultaneous to vacancy announcement 3030CRM-2024-0008 (Merit Promotion). Applicants who wish to be considered under both announcements must apply separately.
You MUST apply on-line through USAJOBS. Your application must be received by 11:59 p.m. Eastern Time on the closing date of this announcement. Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT). Incomplete applications will not be considered and you will not be contacted to provide any missing information.
To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.
If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Resource Center.
If experiencing any difficulties with the online application process (anything after you have clicked the 'Continue to Agency Site' button): please email recruitapps@cpsc.gov between normal business hours (8:00 a.m. - 4:00 p.m. ET; except federal holidays). If receiving any kind of error message, please provide a screenshot or at a minimum, the error message text number.
CONSUMER PRODUCT SAFETY COMMISSION
Office of Human Resources Management
4330 East West Highway
Bethesda, Maryland 20814
United States
Next steps
After the closing date of the announcement, your package will be reviewed to determine if you meet the minimum qualification requirements. Best qualified candidates will be forwarded to the selecting official for consideration and may be interviewed.
You may check the status of your application at any time after the announcement closes by logging onto USAJOBS and selecting "Application Status."
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your package must be complete and submitted in the manner specified in this section. Packages that are submitted in any other manner without prior approval from the agency point of contact will not be considered.
A complete application includes: 1. Resume; 2. Vacancy question responses; and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
If you are a current or former federal employee you must a copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34). To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or promotion potential level applicant has attained competitively and grade must be equivalent or higher than the grade for which applying. Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.
Veterans' Preference (If Applicable) - If claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.
CTAP/ICTAP eligibles must annotate your questionnaire to reflect that you are applying as a CTAP/ICTAP eligible and you must submit appropriate documentation (such as: a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location).
If you are eligible for special hiring authority, please indicate this when you apply, and submit the supporting documentation for proof of eligibility for the special hiring authority, such as disability, Peace Corps service, Interchange Agreement, etc.
Other documents identified in this announcement.
All supplemental documents must be submitted electronically before the closing date of this vacancy announcement. You have two choices for submitting your supplemental documents: 1. Download from your USAJOBS account; or 2. Upload your file(s)
Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.
This vacancy announcement is being advertised simultaneous to vacancy announcement 3030CRM-2024-0008 (Merit Promotion). Applicants who wish to be considered under both announcements must apply separately.
You MUST apply on-line through USAJOBS. Your application must be received by 11:59 p.m. Eastern Time on the closing date of this announcement. Uploaded resumes must include the following: applicant contact information and educational and professional background information including dates of employment and education, salary (and Federal grade level, if appropriate), and work schedule (i.e., FT/PT). Incomplete applications will not be considered and you will not be contacted to provide any missing information.
To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.
If you are having trouble with USAJOBS (searching for jobs, account password/profile issues, or Resume Builder): please visit the USAJOBS Resource Center.
If experiencing any difficulties with the online application process (anything after you have clicked the 'Continue to Agency Site' button): please email recruitapps@cpsc.gov between normal business hours (8:00 a.m. - 4:00 p.m. ET; except federal holidays). If receiving any kind of error message, please provide a screenshot or at a minimum, the error message text number.
CONSUMER PRODUCT SAFETY COMMISSION
Office of Human Resources Management
4330 East West Highway
Bethesda, Maryland 20814
United States
Next steps
After the closing date of the announcement, your package will be reviewed to determine if you meet the minimum qualification requirements. Best qualified candidates will be forwarded to the selecting official for consideration and may be interviewed.
You may check the status of your application at any time after the announcement closes by logging onto USAJOBS and selecting "Application Status."
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
