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Employee Assistance Program Specialist

Department of Commerce
U.S. Census Bureau
Chief Administrative Officer, Administrative & Customer Service DivIsion, Health Services Branch
This job announcement has closed

Summary

This vacancy is for an Employee Assistance Program Specialist position in the, Health Services Branch,located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.

Overview

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Hiring complete
Open & closing dates
05/28/2024 to 06/11/2024
Salary
$99,200 to - $128,956 per year
Pay scale & grade
GS 12
Location
Suitland, MD
1 vacancy
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
12
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
24-ACSD-12419260-DE-CB
Control number
792910800

Duties

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  • Performs program management/operations functions in support of the Employee Assistance Program.
  • Provides professional counseling services to individuals relative to the Employee Assistance Program.
  • Conducts assessments of workforce needs and develops, conducts, and provides prevention education and training.
  • Provides EAP guidance to workforce, and supervisors.

Requirements

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Conditions of employment

  • Applicants must meet all qualification requirements by the closing date of this announcement.
  • U.S. Citizen.
  • Suitable for Federal employment.
  • Registered for Selective Service, if applicable (www.sss.gov).
  • A one-year probationary period may be required.
  • This is a NON-BARGAINING unit position.

Qualifications

This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see 24-ACSD-12418769-ST-CB, EMPLOYEE ASSISTANCE PROGRAM SPECIALIST, GS-0101-12.

Minimum Education Requirement:

Degree: behavioral or social science; or related disciplines appropriate to the position. Please provide transcripts.
or

Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
or
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

AND

Specialized Experience For the GS-12, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-11 in the Federal service. Experience for this position includes: Providing professional counseling services relative to EAP; Conducting interviews with employees seeking assistance; Performing diagnostic evaluations to assess problems; Interpreting psychological tests, and assessments to design treatment plans; Referring employees to our service providers (when required); and performing program evaluations to ensure EAP compliance and program effectiveness to provide recommendations.

Education: Education cannot be substituted for experience.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Additional information

If hired for this position with the Census Bureau, at its headquarters office located in Suitland, Maryland, you will be expected to temporarily telework to maximum extent while the headquarters building is being renovated. Once renovations are completed for your area, you will be notified when to return to the office. At that time, you will be expected to work from your duty station, and you may be eligible to telework, up to 8 days a pay period depending on your respective work schedule, with approval from your supervisor.

Addtionally, the following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed.

Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

  • Administration and Management
  • Oral Communication
  • Planning and Evaluating
  • Therapy and Counseling

For more information on category rating, please go to: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Category-Rating .

We recommend that you preview the online questions for this announcement before you start the application process.

Do NOT include the following types of information in your application:

  • Social Security Number (SSN)
  • Date of Birth (DOB)
  • Photos of yourself (if included on your resume you will not be considered for this position)
  • Personal information: such as age, gender, religious affiliation, etc.
You may view the https://apply.usastaffing.gov/ViewQuestionnaire/12419260 for this vacancy.

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