This position is located at FMWR, Information Technology Services, Kaiserslautern, Germany
To better expedite the hiring process, we recommend including full and up-to-date contact information (name, address, phone number, email, etc.) for yourself and for at least two professional and personal references on your resume.
This position is located at FMWR, Information Technology Services, Kaiserslautern, Germany
To better expedite the hiring process, we recommend including full and up-to-date contact information (name, address, phone number, email, etc.) for yourself and for at least two professional and personal references on your resume.
Work experience, education, and/or specialized intensive training sufficient to demonstrate IT knowledge and skill in:
- Participating in the planning and delivery of a full range of IT customer support services;
- Installing, configuring, upgrading and trouble shooting hardware and software components;
- Presenting formal and informal training and assistance to customers;
- Reporting, responding to, and resolving customer requests.
Qualifying education is graduate education in one of the following fields of study: computer science, engineering, information science, information systems management, or technology management, or has provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Candidates meeting the below highly qualifying criteria will be referred to management first:
One-year experience working for Family and MWR programs and RecTrac, CYMS, or similar system experience.
College or university transcript(s)(copy or original) as well as certifications must be submitted with your resume to determine qualifications for positions with positive education requirements.
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://ed.gob/admins/finaid/accred/index.html
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants can claim the following eligibilities:
The following documents must be submitted with your application:Resume and Transcript
Optional: Our Job Application (DA Form 3433) will accepted in place of a Resume
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN)
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
