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Information Technology Specialist (INFOSEC)

Department of Homeland Security
Cybersecurity and Infrastructure Security Agency
Integrated Operations Division (IOD)
This job announcement has closed

Summary

This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.

Who May Be Considered:

View common definitions of terms found in this announcement.

Overview

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Hiring complete
Open & closing dates
05/22/2024 to 06/03/2024
Salary
$88,520 - $135,987 per year
Pay scale & grade
GS 13 - 14
Locations
1 vacancy in the following locations:
Wilmington, DE
Negotiable (within MD, VA, DE)
Location Negotiable After Selection
Baltimore, MD
Norfolk, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
50% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
14
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
Yes
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Trust determination process
Announcement number
IOD-DHA-12409607-24-AD
Control number
792361900

This job is open to

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Clarification from the agency

This position is being filled through Direct Hire Authority and is open to all U.S. Citizens and Career Transition Assistance Program (CTAP) / lnteragency Career Transition Assistance Program (ICTAP) eligibles.

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Duties

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Typical work assignments include:

  • Participate in cybersecurity partnerships with and across critical infrastructure owners and operators and state, local, tribal and territorial government.
  • Collaborate with critical infrastructure owners, operators, IT security experts, and managers to support organizational cybersecurity objectives.
  • Independently conduct cyber advisory visits and strategic cyber risk assessments to prepare and protect critical cyber infrastructure assets.
  • Serve as a keynote speaker at industry conferences, seminars, & events and participate as a panelist in discussions related to cybersecurity (i.e., data protection, risk management, ransomware, and incident response).
  • Participate in the establishment of community-based, regional, and/or statewide cyber security strategies, for state, local, and private partners and stakeholders.
  • Present findings and recommendations on complex issues or problems impacting major programs.
  • Advise senior management on cost-benefit analysis of information security programs, policies, processes, systems, and elements.
  • Measure effectiveness of defense-in-depth architecture against known vulnerabilities.
  • Review approved or proposed policies such as presidential executive orders, which may affect cybersecurity activities.

Requirements

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Conditions of employment

  • Must live within one of the cities/states below:
    • Maryland / Baltimore, MD; Delaware / Wilmington, DE; Virginia / Roanoke, VA / Norfolk, VA
  • You must be a U.S. citizen.
  • Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service, see http://www.sss.gov/
  • All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
  • DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
  • You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • One-year probationary period may be required.
  • This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).
  • This position has been identified as a drug testing designated position (TDP) for purposes of the CISA's Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment, you may be subject to periodic random drug testing.
  • Incumbent must possess and maintain a valid state driver's license.
  • This position will infrequently require work hours beyond a normal business operations schedule.
  • May be required to be in travel status 7-10 nights per month.

Qualifications

To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying:

GS-13
You must have IT-related experience demonstrating each of the four competencies listed below:

  1. Attention to Detail - Experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
  2. Customer Service - Experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
  3. Oral Communication - Briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
  4. Problem Solving - Identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

GS-14
You must have IT-related experience demonstrating each of the four competencies listed below:
  1. Attention to Detail - Reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
  2. Customer Service - Developing and maintaining relationships with customers, anticipating, and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
  3. Oral Communication - Briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
  4. Problem Solving - Identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.
AND

SPECIALIZED EXPERIENCE:
In addition to meeting the qualification requirement listed above, you must have at least one year of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

GS-13
You qualify for the GS-13 grade level if you have at least one (1) year of specialized experience at the GS-12 grade level (or equivalent) performing the following duties:
  1. Providing advisory services to leadership to ensure the proper operation of Information Technology (IT) systems throughout an organization;
  2. Conducting risk and vulnerability assessments to protect Information Technology (IT) infrastructure assets and mitigate network vulnerabilities; AND
  3. Developing policy and advocating for changes in policy that will support new initiatives or required changes/enhancements.

GS-14
You qualify for the GS-14 grade level if you have at least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties:
  1. Managing Information Technology (IT) related programs and projects;
  2. Providing advice and guidance to resolve, implement, or manage cybersecurity issues; AND
  3. Coordinating cyber incidents for reporting organizations and to various federal, state, and local government programs and officials.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

  • Other incentives may be authorized.
  • If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
  • This job opportunity announcement may be used to fill additional vacancies.
  • This position has been designated excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
  • The salary range indicated in this announcement reflects the minimum base pay, GS-13, step 1 up to the maximum base pay, GS-14, step 10. This announcement covers multiple locations. Upon selection, the salary will be adjusted based on locality for the selected duty location. General Schedule (GS) locality pay tables for all areas may be found on the Office of Personnel Management (OPM) website at: Salaries & Wages.
  • When entering a federal job at a grade level lower than the highest promotion potential level, you may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level.

Reasonable Accommodation Requests: This agency provides reasonable accommodation to otherwise qualified applicants and employees with a disability covered under the Rehabilitation Act of 1973, as amended, unless to do so would create an undue hardship to the agency (29 CFR 1614.203 (2017)). If you need a reasonable accommodation for any part of the application or hiring process, contact the CISA Office of Equity, Diversity, Inclusion and Accessibility (OEDIA) by sending an email to CISA_ReasonableAccommodation@cisa.dhs.gov with the subject line, "Reasonable Accommodation Request @ CISA." In the email itself, you must include your name, vacancy announcement number(s), and state your intent to seek a reasonable accommodation. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. For more information or inquiries, please contact the CISA Reasonable Accommodation Program at CISA_ReasonableAccommodation@cisa.dhs.gov.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Shared Certificate: When CISA completes their selections, the remaining list of qualified candidates may be shared with other DHS Component agencies who are hiring for similar positions. You will have an opportunity to opt-in if you would like your name, application materials, and assessment results shared to be considered for employment with other DHS Component agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Under the provisions of the Direct-Hire Authority, veterans' preference does not apply.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents) and the responses you provide on the application questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

If you are determined qualified, you may be referred to the hiring manager for consideration and may be called for an interview. The interview process may consist of in-person or phone panel interview.

Interagency/Career Transition Assistance Program (I/CTAP): If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered under I/CTAP, you must be rated eligible based on minimum qualifications for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

To preview the application questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12409607

Cybersecurity and Infrastructure Security Agency

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure against the threats of today, while working with partners across all levels of government and in the private sector to secure against the evolving risks of tomorrow. CISA's mission includes protecting the Federal Government's networks and physical infrastructure, to helping entities in the public and private sectors manage potential risk, to enhancing public safety communications at all levels of government. CISA's multi-faceted mission is home to a wide range of career fields including cybersecurity, program management, business administration, communications, and data science.

Joining CISA means being part of the team focused on securing the Nation's physical and cyber infrastructure against threats to public health and safety, economy, and national security; we Defend Today, Secure Tomorrow.

Agency contact information

Customer Care Center DEU HR
Phone
317-212-0454
Email
INDIANAPOLIS-IN.ZH.MBX.DEU-PROCESSING@MAIL.MIL
Address
Cybersecurity and Infrastructure Security Agency
1616 Fort Myer Dr.
Arlington, VA 22209
US

Visit our careers page

Learn more about what it's like to work at Cybersecurity and Infrastructure Security Agency, what the agency does, and about the types of careers this agency offers.

https://www.cisa.gov/careers

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