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Hotel Desk Clerk NF-01

Department of the Army
Army Installation Management Command
Business Operations Division - Pililaau Army Recreation Center, Waianae, HI (Island of Oahu)
This job announcement has closed

Summary

This position is located at Pililaau Army Recreation Center, Waianae, Hawaii (Island of Oahu).

This position is eligible for night differential as applicable.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Overview

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Hiring complete
Open & closing dates
05/20/2024 to 06/18/2024
Salary
$17 - $18 per hour

This position is NOT entitled to 8.9% COLA (Island of Oahu), subject to change without notice.

Pay scale & grade
NF 1
Location
1 vacancy in the following location:
Waianae, HI
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Intermittent
Work schedule
Intermittent
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
O4NAFEW-24-12421820
Control number
792200900

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

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  • Makes reservations for incoming guests based on room availability and assists clientele in the completion of required forms and registration cards.
  • Answers questions pertaining to rules and regulations governing the assignment and use quarters; issues room keys.
  • Provides statement of non-availability when applicable, and answers billing questions and concerns.
  • Computes charges for guests checking out, receives payments and room keys; renders receipts; accounts for and secures cash at end of shift.
  • Performs other duties as assigned.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, to include a Tier 1 background investigation.
  • Employee may be required to stand for extended periods of time.

Qualifications

Minimum Qualifications:

  1. Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for word-processing or data entry.
  2. Possess good verbal communication and customer service skills.
  3. One-year hotel front desk experience is preferred.
**Resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications criteria above.**

Highly Preferred:
  1. Possess 2-3 years of hotel or lodging front desk clerk experience.
  2. Experience using lodging systems (i.e. Recreational Lodging System INFOR)
  3. Familiar with Army MWR and/or DOD MWR.
**To be evaluated as a highly preferred candidate, your resume MUST clearly reflect the knowledge and experience listed under the minimum qualifications AND highly preferred criteria above. Applicants who meet both minimum qualifications and highly preferred criteria will be sent to the hiring manager first.**

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is LOCAL, Island of Oahu. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Selective Service:
  • Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00PM HST by 06/18/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Please check out our Applicant Information Kit: Other:
  • This announcement is an open continuous announcement where applicants will be referred to hiring officials at various cut-offs until the position is filled; First cut-off date: 04 JUNE 2024
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
  • Army NAF Pay setting rules/requirements apply to this vacancy announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

Army Installation Management Command

The FMWRC mission is to create and maintain "FIRST CHOICE" MWR products and services for America's Army, essential to a ready, self-reliant force.

Our Directorate of Family and Morale, Welfare, and Recreation employees serve a vital role in supporting the Army's mission. They provide necessary skills that are crucial to supporting our military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.

Pililaau Army Recreation Center, located on the Pokai Bay, is one of the best beach facilities on the island. It captures the essence of "old Hawaii" with beachfront property surrounded by rustic farms and homes.

Agency contact information

NAF CPAC Hawaii Job Information Center
Phone
808-656-1459
Email
usarmy.shafter.usarpac.mbx.nafjobs@mail.mil
Address
EW-NAF-W3RBAA US ARMY GARRISON HAWAII
DO NOT MAIL
Fort Shafter, HI 96858
US

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