To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for two (2) professional and two (2) personal references on your resume.
**This announcement is an open and continuous due to close on06/12/2024. There will be weekly cut-offs starting on 22 May 2024, list will be sent when management upon request, till the position is filled, or closes. **
Summary
This position is located at NAF Support Services.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for two (2) professional and two (2) personal references on your resume.
**This announcement is an open and continuous due to close on06/12/2024. There will be weekly cut-offs starting on 22 May 2024, list will be sent when management upon request, till the position is filled, or closes. **
Yes—As determined by the agency policy. Eligible for Situation Telework ONLY, Including Emergency and OPM Prescribed "Unscheduled Telework"
Travel Required
Not required
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy based on a determination that a PCS move is in the Government's interest.
Appointment type
Permanent
Work schedule
Full-time - Guaranteed 40 hours per week and eligible for NAF Benefits.
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Serves as the Supervisor of the IT Branch, supervising a team of specialists (NF-4/GS-09 level) performing Systems Administration and delivery of Information Technology. Prepares and presents reports and briefings to technical staff.
Formulates and publishes technical guidance and standard operating procedures for IT specialists; and ensures that supplies, equipment and other materials are available. Interprets IT policies, standards and guidelines.
Carries out routine maintenance, upgrade, and support of servers. Performs assignments using standard principles, theories, concepts and methods for systems administration and systems engineering.
Supervises assigned staff, defines organizational objectives and specific goals of the subordinate IM element, plans short-range and long-range work to be accomplished, and adjusts long-range schedules. Prepares the yearly IT Department budget.
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Successful completion of pre-employment background checks.
Satisfactory completion of all pre-employment checks in accordance with AR 215-3, to include a physical assessment, and Tier III investigation and Special Agreement Checks.
Must be willing and able to lift up to 50lbs.
Within 6 months of hire must obtain a Comptia Security+ Certification.
Qualifications
Qualification Requirements:
Experience, education and/or specialized training sufficient to demonstrate knowledge and skill in:
Principles and methods for integrating information systems components;
Performance tuning tools and techniques;
System diagnostic tool and fault identification techniques;
Systems administration methods; and
IT security principles.
Demonstrated work experience must be equivalent in complexity, difficulty and responsibility to the next lower pay band level.
**If providing a resume, the information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.**
Highly Preferred Criteria:
A certificate or degree in computer science, information systems management, mathematics, operations research, statistics, or technology management OR ANY OF THE FOLLOWING:
Possess a valid baseline IT certification, such as IAT-II Technical Certification, CompTIA Security+ or higher, and/or a higher-level IT certification.
Possess two (2) years of experience working in Family Morale, Welfare, and Recreation (FMWR).
Possess two (2) years of hands-on experience in troubleshooting Information Technology issues with various systems, including RecTrac or similar point of sale systems.
Possess one year of supervisory experience, either within MWR or a similar civilian activity, demonstrating strong leadership capabilities.
Possess IT equipment procurement experience, including familiarity with APMS, ITAS, and/or eMass, demonstrating expertise in procurement processes and system integration.
Possess experience in adhering to IT budgets while managing Life Cycle Replacement (LCR) within constraints, including asset assessment, forecasting, and cost-effective strategies.
Possess technical skills in hardware, software, networking, and security, proficient in issue resolution, with practical experience configuring commercial networks, routers, switches, and wireless access points.
In order to be considered for the highly preferred criteria, your resume must show that you meet ALL the minimum qualifications, and ALL highly preferred criteria. Applicants meeting the highly preferred criteria will be considered the best qualified and will be referred to the selecting official first. Remaining applicants will be referred for consideration if the certificate (referral list) is returned with no selection.
Education
Certificate or degree or equivalent degree in computer science, information systems management, mathematics, operations research, statistics, or technology management.
Transcripts must be submitted at time of application to be considered for the position. If selected official transcripts will be required prior to employment.
Additional information
Area of Consideration:
The Area of Consideration for this vacancy announcement is WORLDWIDE. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1:00PM CST by 06/12/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.
PCS Costs
Payment Permanent Change of Station (PCS) costs are authorized, based on a determination that a PCS move is in the Government's interest.
Pay-Band (NF or CY) Allowances and Differentials
This is a pay-banded position.
Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12416260. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
Manually: Please refer to the "Additional Information" section of this announcement for instructions.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12416260. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
Manually: Please refer to the "Additional Information" section of this announcement for instructions.
