Clarification from the agency

This announcement is open to applicants who live in the Washington, DC commuting area and/or federal judiciary employees nationwide.

The position requires excellent problem-solving skills working with cutting edge technologies. The incumbent of this position will be responsible for operational support, modification, maintenance and monitoring of networks and systems that are a part of the wide area network, public/private cloud, government cloud, wireless, and local area networks that are managed by the Enterprise Operations Center (EOC). Must have strong experience with networking configuration within Internet Data Center (IDC), Public/Private and Government Cloud (i.e., GCP, Azure, AWS, and Oracle), and WAN/LAN environments. The incumbent will be responsible for network engineering support services in the area of the Data Communications Network (DCN) Engineering Team, including but not limited to installing and configuring network equipment, monitoring network infrastructure health, patch management, and supporting connectivity to other networks on premises and in the cloud.

The incumbent of this position will be required to oversee network activity to ensure sound and secure operations and coordinating and monitoring multiple concurrent projects relating to the expansion and maintenance of existing and deployment of new network technologies-as a network engineer, capable of serving in many roles supporting the NOC. Daily collaboration and coordination with the Security Operations Center are required to ensure cloud and network security considerations are properly implemented in all service areas. The incumbent will focus on core network infrastructure, cloud networking, WAN and Edge infrastructure. The incumbent will be required to assist in overseeing efforts in the unified communications (UC) service areas to support the UC Team.

Duties of the position include, but are not limited to:

1. Ensuring operational readiness and maintenance of all EOC managed systems.
2. Developing methodologies and operational processes for continuous monitoring of the DCN to ensure that all EOC managed systems are performing within expected tolerances.
3. Collaborating and aligning with network and cloud architecture in design and feasibility, in supporting network solutions to deliver enterprise and business initiatives.
4. Overseeing the mitigation of all vulnerabilities associated with WAN and LAN managed network devices in accordance with the Judiciary Information Security Framework (JISF).
5. Collaborating with cross-functional teams and leveraging the suite of multi-cloud technologies integration in an optimized distributed on-prem integration.
6. Performing network traffic analysis and identifying network gaps/deficiencies; providing technical and leadership in implementing network enhancements.
7. Collaborating with cross-functional teams with transitional planning to integrate next-generation network technologies.
8. Collaborating with EOC IT Security Officer and IT Security Office (ITSO) to plan and maintain network systems, on premise and in the cloud, to adhere to the Judiciary Information Security Framework policies and standards.
9. Securing network resources from inappropriate access and other threats.
10. Addressing security related issues for network access and devices.
11. Conducting network tests and monitoring of network integrity, performance, and security to identify service issues and developing plans for remediation.
12. Maintaining and supporting network equipment and software systems, including firewalls, switches, WAPs and WLAN controllers, VOIP Infrastructure and other network related hardware and software on premise and in the cloud.
13. Preparing bandwidth assessments of Court WAN circuits upon request.
14. Troubleshooting network problems for Cloud CSP's, WAN, LAN, wireless communications, and security issues.
15. Documenting network diagrams, infrastructure, IP addressing schemes, routing, security policies, and load-sharing.
16. Developing and documenting network provisioning requirements and policies.
17. Providing capacity planning assistance to develop network resource requirement projections.
18. Supporting core Internet protocols (OSPF, EIGRP, BGP, MPLS, QoS, etc.).
19. Installing and configuring Cisco network and security devices.
20. Managing IP addresses of currently allocated subnets as well as evolving to the new addressing policy for the enterprise architecture.
21. Supporting QoS, multicast, and content delivery.
22. Providing support as tier 3 escalation.
23. Identifying network problems and resolving in accordance with the EOC incident and problem management plan, policies, and procedures.
24. Coordinating resolution of circuit problems with third parties, including public carriers, ISP, and external vendors.
25. Providing weekly activity reports that highlight ongoing operational improvements.

Conditions of employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following:

• Hands-on experience operating and maintaining a converged enterprise network;
• Hands-on experience with Cisco Nexus and IOS-XE platforms;
• Experience with Cisco Dynamic Multipoint VPN (DMPVPM) and Internet Protocol Security (IPSEC); and
• LAN/WAN experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.