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Deputy Director, CURE

National Credit Union Administration
This job announcement has closed

Summary

At NCUA, differences make a difference. We value diversity of perspectives and backgrounds and are committed to building an inclusive work environment where employees can contribute to their fullest potential. This position is located in the Office of Credit Union Resources and Expansion (CURE), National Credit Union Administration (NCUA).

Overview

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Reviewing applications
Open & closing dates
05/13/2024 to 06/11/2024
Salary
$275,000 to - $275,000 per year
Pay scale & grade
SS 1
Location
1 vacancy in the following location:
Alexandria, VA
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position to attend conferences or training.
Relocation expenses reimbursed
Yes—Relocation expenses are authorized for NCUA employees in accordance with agency policies.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
High Risk (HR)
Trust determination process
Announcement number
CURE-2108-DE-12410025-24
Control number
791065000

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Duties

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This position is located in the Credit Union Resources and Expansion (CURE), National Credit Union Administration (NCUA). The Office is responsible for supporting the Director in establishing policy, overseeing program direction, and providing the necessary leadership to achieve organizational and strategic goals.

As the Deputy Director, CURE, you will:

Assist the Director by planning, implementing, coordinating, and evaluating CURE programs. This includes developing plans for and coordinating programs of joint effort, defining the respective roles and responsibilities of the parties involved, and assigning internal responsibility for executing the programs.

Provide expert advice and assistance to the Director, CURE, agency executive staff, and managers on Chartering and Field of Membership (FOM), new credit union development, low-income, and Minority Depository Institution (MDI) oversight, credit union training, and the Community Development Revolving Loan Fund (CDRLF) program.

Review, update, and monitor CURE program goals, objectives, and priorities to ensure alignment with agency plans and internal operating plans.

Recommend long-range program plans, goals, objectives, and milestones which serve as a basis for substantive change in the organization and administration of programs.

Work in partnership with managers at all levels to develop new ways to improve customer service. Originate and lead management practices and objectives that will provide a customer service, employee-oriented, high-performance culture that emphasizes employee engagement, quality, productivity, goal attainment, and ongoing development of a superior workforce.

Lead and supervise a collaborative and innovative workforce responsible for Chartering and FOM, oversight and development of new credit unions, low-income and MDIs, the CDRLF program, and education through training and informational briefings.

Requirements

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Conditions of employment

  • You must complete a Public Financial Disclosure Form.
  • You must be a U.S. Citizen.
  • This position is eligible for telework.
  • Suitable adjudication of background/security investigation is required.
  • You may be required to serve a trial or probationary period.

Qualifications

For the SS-01 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the CU-15 grade level in the public or private sector. Qualifying specialized experience is defined as experience supervising a staff; establishing policies, overseeing program support as it relates to licensing, chartering, and operations of credit unions or other financial institutions, and implementing an organization's strategic goals.

You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies.

You must meet the qualifications for this position by the closing date of this announcement. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Executive Core Qualifications (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.

Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately.

  1. Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.
  2. Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.
  3. Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.
  4. Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making.
  5. Building Coalitions/Communication. This qualification involves the ability to explain, advocate and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations, and to identify the internal and external policies that impact the work of the organization.
Technical Qualification (TQ):
Knowledge of pertinent laws, regulations, and policies involving the licensing and operations of credit unions or other financial institutions.

Education

Education may not be used in lieu of specialized experience for executive positions.

Additional information

  • Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate.
  • In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found byclicking here.
  • Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.
  • If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at: http://www.sss.gov/
  • NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
  • You may need to serve a one-year managerial probationary period if you.
  • In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to LaborEmpRelations@NCUA.GOV or to, Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.

Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.

If you meet the basic qualifications/specialized experience requirements, your resume will be evaluated by an NCUA ERB rating and ranking panel to determine the extent to which you possess the required executive and technical qualifications, your application will be placed in one of three categories based on the score of your ECQs/TQ:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.

Best Qualified candidates will be referred to an NCUA ERB interview panel for a possible interview. The ERB interview panel will make recommendations on final selections to the appointing authority.

Reference Checks: Reference checks will need to be conducted before an offer of employment for the top candidate(s) for this position. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.

Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category.

You may be required to take a leadership assessment.

To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12410025

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