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PUBLIC SAFETY DISPATCHER

Department of the Navy
U.S. Marine Corps
This job announcement has closed

Summary

You will serve as a Public Safety Dispatcher in the Security Department, Structural Fire Protection Division of MARINE CORPS AIR STATION MIRAMAR.

Overview

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Reviewing applications
Open & closing dates
05/13/2024 to 05/20/2024
Salary
$45,075 to - $72,588 per year
Pay scale & grade
GS 5 - 7
Location
3 vacancies in the following location:
Marine Corps Air Station Miramar, CA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Term - 2 YEARS
Work schedule
Full-time
Service
Competitive
Promotion potential
7
Job family (Series)
Supervisory status
No
Security clearance
Secret
Drug test
No
Announcement number
DE-12412753-24-MTM
Control number
790864600

This job is open to

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Clarification from the agency

U.S. Citizens

Duties

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  • You will respond appropriately to a high volume of telephone and radio communications to receive and resolve reports in an all hazard environments.
  • You will obtain the information necessary to dispatch widely dispersed first responder units including police, firefighting, rescue, Emergency Medical Service (EMS), Hazmat and CBRNE resources for emergency and non-emergency situations.
  • You will extract information, quickly and accurately analyze situations, and choose an effective course of action from reporting parties.
  • You will maintain a professional demeanor while handling sensitive, provocative, emergency and non-emergency calls/transmissions that may be life threatening in nature.
  • You will perform multiple tasks simultaneously such as receive, document, and disseminate information accurately in both written and oral forms.

Requirements

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Conditions of employment

  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • You will be required to obtain and maintain a current valid United States driver’s license
  • You will be required to successfully complete a pre-appointment physical examination.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
  • This position is considered Key/Emergency-Essential. You will be required to provide immediate and continuing support to ensure the success of combat operations or the availability of combat-essential systems.

Qualifications

GS-05: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-04) or pay band in the federal service or equivalent experience in the private or public sector performing the following duties: 1) Conducting emergency multi-phone line and radio operations; 2) Using "Enhanced 911 system", multiple high-volume automated telecommunication systems; 3) Assessing and prioritizing incoming emergency calls; and 4) Ascertaining the nature of emergency in order to dispatch appropriate emergency vehicles under high volume and stressful circumstances.

GS-07: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) or pay band in the federal service or equivalent experience in the private or public sector performing the following duties: 1) Dispatching emergency vehicles including police, fire, and medical services personnel for unique situations (e.g., involving a variety of complex technologies, multiple casualties, prolonged hazardous materials incidents); 2) Questioning callers to determine nature of calls, record data, analyze and prioritize situations, and dispatch appropriate emergency personnel and equipment; 3) Providing pre-arrival and post-dispatch instructions to callers to prepare for the arrival of emergency personnel; and 4) Using "Enhanced 911 system", multiple high-volume automated telecommunication systems.

Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:
At the GS-05 level:
Successful completion of 4 years above high school level

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Additional information

Term appointments may be extended up to 8 years at the discretion of management and in accordance with applicable regulations. Additionally, you may be noncompetitively converted to a permanent career-conditional or career appointment under specific conditions.

This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.

This is an obligated position. The former incumbent has return rights to this position under PL 86-585.Work is often performed during difficult and stressful situations. Work is performed in an environment that has fairly high noise level.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.

A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized.

If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.

Vacancies filled from this announcement may be filled at any grade level listed.

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.

When the application process is complete, we will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this announcement. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following competencies:

  • COMPUTER LITERACY
  • EMERGENCY DISPATCHING PROCESSES AND PROCEDURES
  • INFORMATION MANAGEMENT
  • ORAL COMMUNICATION


You will be evaluated and rated under Category Rating selection procedures. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans.

If you meet the qualification requirements, your application will be placed in one of three categories:

Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position.
Highly Qualified-Candidates in this category possess good skills and experience above the minimum requirements for announced position.
Qualified- Candidates in this category meet the minimum experience requirements for announced position.

If selected, you may be required to provide supporting documentation.

If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, your score may be adjusted to more accurately reflect your abilities or you may be found ineligible/not qualified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

All qualifications requirements must be met by the closing date of this announcement.

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