The Department of Commerce, Office of the Chief Information Officer (OCIO), Deputy CIO for the Office of Solutions and Service Delivery (OSSD) manages information technology (IT) systems, services, processes and resources for offices and teams that reside within the boundary of Departmental Management (DM). The OSSD DCIO serves as a senior advisor on IT strategies, technologies, policies, and industry trends in support of the Department and bureaus receiving IT services from the OSSD.
Summary
The Department of Commerce, Office of the Chief Information Officer (OCIO), Deputy CIO for the Office of Solutions and Service Delivery (OSSD) manages information technology (IT) systems, services, processes and resources for offices and teams that reside within the boundary of Departmental Management (DM). The OSSD DCIO serves as a senior advisor on IT strategies, technologies, policies, and industry trends in support of the Department and bureaus receiving IT services from the OSSD.
The OSSD DCIO serves as a key advisor to the DOC CIO and provides vision and leadership for the development of the strategic framework that delivers the best return on IT resource investment in support of the DOC CIO's priorities and the Department's overall management priorities. The OSSD DCIO is responsible for forecasting and planning for better government performance, implementing secure solutions and improving output/outcomes across the organization strategic and tactical measures are implemented to improve internal customer services, enhance collaborative planning across the organization which is based on well-defined goals, objectives and industry best practices and are supported by well-defined business cases.
The incumbent is responsible for all aspects of the full functional portfolio, management, and execution, of the work of OSSD, and as such plans and directs the organization's activities necessary to ensure that the aforementioned roles and responsibilities are effectively met.
Specifically, the incumbent performs, leads, or oversees the following functions:
Create and provide complete IT solutions for our customers by leveraging industry-leading infrastructure and advanced technology service solutions to maintain and improve the overall experience.
Plan, develop, and implement business partnership services which advises and assists customers on state-of-the-market proven technologies to meet their mission needs.
Focuses on the customer's business needs and enhances the training experience, while advocating for effective and efficient long-term IT solutions to achieve 100% customer satisfaction.
Delivers proven, innovative, and effective technology solutions to the Department to transform operations to best serve their customers and mission.
Provides education and guidance on the complex IT landscape and promotes more informed decision making using best practices and industry standards.
Leads business improvement initiatives to maximize results, optimize ROI, reduce risk, leverage existing assets, and foster success.
Works collaboratively with the DOC OCIO senior leadership team by sharing information, discussing solutions, providing and receiving feedback, and offering help and assistance.
All members of the SES are subject to geographic relocation.
A one-year probationary period is required for new SES members.
Subject to pre-employment and employment random drug testing.
Public Financial Disclosure (SF-278 filing within 30 days is required).
Applicants are required to submit a narrative statement for each mandatory Professional/Technical Qualification (PTQ) and each mandatory Executive Core Qualification (ECQ) listed. If you are currently serving under a career Senior Executive Service (SES) appointment, are eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program (CDP) approved by the Office of Personnel Management (OPM) and had your ECQs certified by OPM, then you only need to address each mandatory PTQ, and you do not need to submit an ECQ narrative. All other applicants are required to respond to all ECQs and PTQs, addressing each ECQ and PTQ separately. Please give a complete and detailed answer for each mandatory qualification. Please keep in mind each ECQ and PTQ are unique qualifications. Therefore, duplicate responses are not sufficient in determining if you meet that specific qualification. Do not enter "Refer to Resume" to explain your answer. Applications directing the reader to search within the application or to "See Resume" are considered incomplete and WILL NOT BE CONSIDERED. Failure to submit a narrative statement or address any of the mandatory ECQs and/or PTQs is also considered incomplete and WILL NOT BE CONSIDERED . As a result, you will be rated as "INCOMPLETE". Applicants currently serving on a career SES appointment, eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by OPM are not required to be evaluated on the ECQs. OPM approval is required before appointing any current or former political appointee to a permanent position in the civil service. This includes anyone who has been a political appointee in the last five years.
Qualifications
To qualify, applicants must provide evidence of progressively responsible executive level leadership experience and office management experience directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQs) and their competencies and Professional/Technical Qualifications (PTQs). The ECQs were developed to assess executive experience and potential, not to evaluate technical experience. ECQs measure whether an individual has the broad experience needed to succeed in a variety of SES positions.
Executive Core Qualifications: The following are the five ECQs and their competencies. The ECQs were developed to assess executive experience and potential, not to evaluate technical experience. ECQs measure whether an individual has the broad experience needed to succeed in a variety of SES positions.
ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.(Competencies: conflict management, leveraging diversity, developing others, team building)
ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.(Competencies: financial management, human capital management, technology management)
ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)
NOTE: Responses to ECQs must not exceed 10 pages typed in 12-point font.
Professional/Technical Qualifications:
Expert knowledge of and demonstrated experience in strategic and operational IT planning, architecture, selection, control, evaluation of information technology investments, business case development, cost and reimbursement model development, and use of methodologies for translating business needs to technical requirements and plans encompassing state-of-the-art and emerging technologies.
Demonstrated expertise and skill in planning, development and oversight of enterprise-wide strategies, plans, service (including shared service) delivery, system and infrastructure consolidation programs for large, diverse organizations and experience doing so in consultation with various stakeholders and constituencies requiring management of strategic and sometimes competing objectives.
Demonstrated expert knowledge of and experience in interpreting and applying laws, regulations, executive orders, and other policies governing information technology management; and applying advanced program and organizational management concepts, principles, practices, guidelines, and processes to define issues and problems, manage and coordinate work, in order to provide expert advice relating to high priority programs and projects across a complex enterprise.
This position does not have a positive education requirement.
Additional information
Background Investigation/Clearance: This position is designated as Special Sensitive High Risk/Top Secret SCI.
Financial Disclosure: This position is covered under the Ethics in Government Act, which requires comprehensive financial disclosures from employees. The appointee will be required to file a Public Financial Disclosure Report (SF-278), within 30 days after his/her appointment, and then annually thereafter.
Qualifications Approval and Probationary Period: Persons newly selected for career appointment to the Senior Executive Service must have their executive core qualifications approved by an Office of Personnel Management Qualifications Review Board and will be required to serve a one-year probationary period.
Mobility: Individuals selected for Senior Executive Service positions may be subject to reassignment across geographical, organizational, and functional lines.
Application materials: The materials you send with your application will not be returned.
Veterans' preference: VETERAN'S PREFERENCE IS NOT APPLICABLE TO POSITIONS IN THE SENIOR EXECUTIVE SERVICE.
SSN: You will be required to enter your full social security number (SSN) only to initially access and create an account at the OPM USAJOBS website; however, only the last four digits will appear in your resume. Please DO NOT put your SSN on pages within your application package. Privacy Act - Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.
Signature: Before you are hired, you will be required to sign and certify the accuracy of the information in your application.
False Statements: If you make a false statement in any part of your application, you may not be hired, you may be fired after you begin work, or you may be subject to fine, imprisonment, or other disciplinary action.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law.
The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor. The Department of Commerce is an equal opportunity employer.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Resume.
Basic qualification determination.
All applicants will be evaluated by an Executive Resources Board (ERB) rating panel of senior managers to determine the degree to which they possess the executive core and professional/technical qualifications, and best qualified candidates may undergo an interview and a reference check. The ERB rating panel will make recommendations on best qualified candidates to the appointing authority. Applicants will be evaluated on the quality and extent of their total accomplishments, experience, the ECQs, and the PTQs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This is a traditional method vacancy announcement; ECQ and PTQ narratives are mandatory.
Resume
Your responses to the Executive Core Qualifications (should not to exceed 10 pages total). NOTE: If you are graduate from an Office of Personnel Management (OPM) approved Senior Executive Service Candidate Development Program or are a current or former Career Senior Executive Service member, you do not need to respond to the ECQs.
Your responses to the Professional/Technical Qualifications (should not exceed six (6) pages total).
Applicants who fail to submit requested documents and answer the mandatory questions WILL NOT receive consideration for this position. Application will result in an "Incomplete" rating.
Additional documents you may submit:
For current Senior Executive or individuals with SES reinstatement eligibility - You are encouraged to submit your most recent SF-50 (Notification of Personnel Action) that documents your career appointment status in the SES.
For OPM QRB certified SES Candidate Development Program graduates - You are encouraged to submit your OPM certificate of QRB ECQ approval.
For current Federal employees - You are encouraged to submit your most recent SF-50 (Notification of Personnel Action) that documents your current tenure, position title, series, and pay.
Current or former Political Appointees (if applicable) - please note on your resume and attach an SF-50 (i.e. your appointment SF-50). OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
Failure to provide all the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications (resume and application questions, including narrative responses) for this vacancy must be received on-line via USAJOBS by 11:59pm Eastern Time (ET) (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance. Instructions for Applying Online for this Vacancy Announcement:
Click the blue "Apply Online" button.
If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile.
As a registered user, select a stored resume and select one or more of your stored documents to attach to your application.
Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen.
Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy.
Submit the required documents.
If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.
Office of the Secretary
1401 Constitution Ave NW
Washington, DC 20230
US
Next steps
The Executive Resources Operations Staff will provide notification of applicant status through periodic emails at the four points of the hiring process, as applicable. The four points of notification are: Application Received, Minimum Qualification Requirement Met or Not Met; Application Referred or Not Referred to Selecting Official; and Selected or Not Selected.Applicants may also check the status of their application at any time after the announcement closes by accessing the USAJobs website. If you have any questions you may also contact the Human Resources Specialist listed in this announcement.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This is a traditional method vacancy announcement; ECQ and PTQ narratives are mandatory.
Resume
Your responses to the Executive Core Qualifications (should not to exceed 10 pages total). NOTE: If you are graduate from an Office of Personnel Management (OPM) approved Senior Executive Service Candidate Development Program or are a current or former Career Senior Executive Service member, you do not need to respond to the ECQs.
Your responses to the Professional/Technical Qualifications (should not exceed six (6) pages total).
Applicants who fail to submit requested documents and answer the mandatory questions WILL NOT receive consideration for this position. Application will result in an "Incomplete" rating.
Additional documents you may submit:
For current Senior Executive or individuals with SES reinstatement eligibility - You are encouraged to submit your most recent SF-50 (Notification of Personnel Action) that documents your career appointment status in the SES.
For OPM QRB certified SES Candidate Development Program graduates - You are encouraged to submit your OPM certificate of QRB ECQ approval.
For current Federal employees - You are encouraged to submit your most recent SF-50 (Notification of Personnel Action) that documents your current tenure, position title, series, and pay.
Current or former Political Appointees (if applicable) - please note on your resume and attach an SF-50 (i.e. your appointment SF-50). OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
Failure to provide all the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications (resume and application questions, including narrative responses) for this vacancy must be received on-line via USAJOBS by 11:59pm Eastern Time (ET) (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance. Instructions for Applying Online for this Vacancy Announcement:
Click the blue "Apply Online" button.
If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile.
As a registered user, select a stored resume and select one or more of your stored documents to attach to your application.
Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen.
Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy.
Submit the required documents.
If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.
Office of the Secretary
1401 Constitution Ave NW
Washington, DC 20230
US
Next steps
The Executive Resources Operations Staff will provide notification of applicant status through periodic emails at the four points of the hiring process, as applicable. The four points of notification are: Application Received, Minimum Qualification Requirement Met or Not Met; Application Referred or Not Referred to Selecting Official; and Selected or Not Selected.Applicants may also check the status of their application at any time after the announcement closes by accessing the USAJobs website. If you have any questions you may also contact the Human Resources Specialist listed in this announcement.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
