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Information Technology Specialist (Systems Administrator)

Department of the Army
U.S. Army Cyber Command
NETCOM Europe
This job announcement has closed

Summary

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the Stuttgart, Germany NETCOM Europe.

Overview

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Hiring complete
Open & closing dates
05/01/2024 to 05/08/2024
Salary
$88,520 to - $120,981 per year
Pay scale & grade
GG 13
Location
1 vacancy in the following location:
Stuttgart, Germany
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
50% or less - Up to 40% Business Travel required.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Excepted
Promotion potential
None
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Position sensitivity and risk
Special-Sensitive (SS)/High Risk
Trust determination process
Announcement number
DAKB248142652119R
Control number
788795100

Duties

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  • Serves as a Senior Systems Administrator in the United States Africa Command J6, Systems Management Branch.
  • Serves as a Senior System Administrator with focus on the operations and maintenance of servers and automated support systems, capabilities of automatic data processing equipment, data storage devices, and software.
  • Working independently, or with other IT specialists, loads and maintains manufacturer- supplied software on multiple servers and storage devices throughout the command.
  • Works with functional representatives to identify work processes and technical requirements, ensuring that all customer conditions are met to produce a functional and desired information technology product.
  • Plans and installs original or new release of server operating systems software.
  • Reviews the work of subordinates, accepting, amending, or rejecting work, as appropriate.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Three year trial/probationary period may be required.
  • Incumbent may be required to perform 40% TDY to US AFRICOM areas of responsibility.
  • Incumbent must be able to obtain and maintain TOP SECRET eligibility with access to Sensitive Compartmented Information (SCI).
  • The IT classification for this position is IT I. Position is designated as Special Sensitive.
  • Incumbent must be able to meet and maintain IT certification standards for IAT Level III as provided in DOD 8570-1M Information Assurance certification standards within six (6) months of hire.
  • The incumbent must successfully pass urinalysis screening for illegal drug use prior to appointment and periodically thereafter to AR 600-85, Alcohol and Drug Abuse Prevention and Control.
  • Mission Essential position may require the incumbent to work or remain at work during an emergency situation or when inclement weather has curtailed operations e.g., threat to the facility, natural disaster, facility/post closure, delayed reporting.
  • The duties of the position may require shifted work hours based on operational or mission requirements.
  • Permanent change of shift may be at the determination of the second level supervision. The incumbent may also be on an "on-call" status on a rotational basis. Overtime will be required on short notice.

Qualifications

Additional Information:

  • Current DoD Employees: If a current permanent CES employee, you shall be granted administrative return rights. If not a current permanent CES employee, you may be granted administrative return rights if agreed to by your CONUS organization.
  • In accordance with DoD CES Personnel System Implementation Guidance for Overseas Rotations and Administrative Return Rights, employees must be able to satisfy the rotation requirement and tour limitations in DoD Instruction 1400.25 Volume 1230.

Who May Apply:
Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Army Cyber Excepted Service (CES) Employee
  • Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
  • Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions
  • Current Department of Army Civilian Employees
  • Current Department of Army Civilian Employees Applying to OCONUS Positions
  • Current DoD Cyber Excepted Service (CES) Employee (non-Army)
  • Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions
  • Family Member Preference (FMP) for Overseas Employment
  • Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions
  • United States Citizen Applying to a Cyber Excepted Service (CES) Position


Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.

This position is in the Supervision/Management Work Category at the Senior Level within the CES Occupational Structure.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by (1) providing tier-3 technical support, resolving complex issues related to system performance, software conflicts; (2) utilizing scripting (PowerShell) to automate routine tasks, reducing manual workload and increasing operational efficiency; (3) leading teams in the successful deployment of IT projects (such as: server upgrades, migrations, rollout of new software solutions); (4) managing user accounts, permissions, and access controls, ensuring adherence to company policies and regulatory compliance; (5) and creating and maintaining documentation of system configurations, procedures, and inventory, enhancing team knowledge sharing and onboarding processes.


The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Additional information

  • If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Direct Deposit of Pay is required.
  • Must be able to obtain and maintain a TOP SECRET security clearance.
  • Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a(n) Information Technolgy Career Field position.
  • When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
  • Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
  • U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
  • Locality pay does not apply in the overseas area.
  • If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
  • If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for EIS will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI 1342.12 and DoDM 1342.12.
  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
  • Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions.
  • The initial length of this overseas tour is 36 months.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

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