*The initial tour of duty will be for three years.*
The selectee will receive 15% post differential, and 5% COLA both subject to change by the U.S. Department of State.
The incumbent serves as the Assistant Director for the Manila Regional Office of the Veterans Benefits Administration (VBA). The Assistant Director shares full responsibility with the Director for the effective, efficient, and economical direction, control, and operation of the VBA's program of benefits and services.
Summary
*The initial tour of duty will be for three years.*
The selectee will receive 15% post differential, and 5% COLA both subject to change by the U.S. Department of State.
The incumbent serves as the Assistant Director for the Manila Regional Office of the Veterans Benefits Administration (VBA). The Assistant Director shares full responsibility with the Director for the effective, efficient, and economical direction, control, and operation of the VBA's program of benefits and services.
This vacancy announcement is open ONLY to current, permanent Veterans Benefits Administration (VBA) employees with competitive service serving on a Career or Career-conditional appointment and current/former VA employees who are CTAP eligible.
Delegates authority and responsibility in line with VA policies and procedures to supervisory staff exercising control as circumstances required to facilitate efficient and effective management that ensures that benefits/services are provided in a timely, objective manner with respect to speed, accuracy, customer, satisfaction, and employee development. Analyzes and evaluates results and accomplishments in each program to identify problem areas, directs remedial measures, and follows up to assure maximum improvements and service at optimum cost.
Determines Regional Office goals and the development of long and short-range plans to achieve these goals. To accomplish this, incumbent determines the resources required, allocates available resources among subordinate units and is responsible for the effective and economical use of these resources. Determines need and develop plans for necessary organizational changes to meet changing requirements placed on the RO. These changes involve organizational structure, subordinate positions and operating budgets. Incumbents establishes internal policy, determines program emphasis, and establishes procedures for the Regional Office to achieve effective coordination and communications with internal and external customers.
Directs the administration of an effective position management program for the Regional Office. This Involves the incumbent directly in the review and evaluation of subordinate managers for conformity to established polices and standards and to insure high quality and timely performance of the Regional Office's mission. The Incumbent oversees the direction of all human resources management functions for the Regional Office and resolves grievances or complaints that cannot be resolved at lower levels.
Oversees the preparation of budget estimates and ensures effective budget control. Within the framework of allotment restrictions, authorizes and is responsible for distribution of personnel and allotted funds to provide the essential services in an efficient and economical manner and with maximum effectiveness and manpower and equipment utilization. Responsible for conducting an effective Incentive Awards Program; carrying out an aggressive safety and fire protection program; maintaining optimal utilization of space: and for liaison with building services. Responsible for budget estimates for contractor support and equipment.
Ensures the development, coordination, and Implementation of effective information security procedures as Identified by the Office of Management and Budget, the National Institute of Standards and Technology, VA policy, and VBA policy and guidance documents.
Within VBA and department policies and limitations, has full authority to organize and operate Regional Office programs; to change Internal procedures, workflow and sequence of operations as dictated by local conditions or when such changes will produce improved service. When necessary, this includes making decisions on contracting-out work.
Responsible for establishing and maintain effective public relations with veteran population, veterans organizations public officials, state and local government officials, education and training establishment officials and general public. The public relations program is designed to obtain the best possible relationships with the general public and to obtain the public's understanding and support of the federally administered veterans' programs. The Assistant Director represents and acts for the Director, the Secretary of Veterans Affairs and Under Secretary for Benefits, as appropriate; reviews and approves within prescribed policies the conduct of relationships between the Regional Office and veterans, and control relationships of employees with firms transacting business with VA.
Promotes and maintains an effective labor-management relations program. Creates and maintains a working environment that is free of discrimination and one that assures diversity.
Work Schedule: Monday-Friday, 7:30 am - 4:00 pm (Manila) Compressed/Flexible: Not Available Telework: Available based on agency policy Virtual: This is not a virtual position. Position Description/PD#: 41762-0 Relocation/Recruitment Incentives: Relocation Bonus of $30,000.00. Relocation incentives are authorized for selectees who meet the incentive requirements listed in 5 CFR §575, Subpart B. The VBA may pay a relocation incentive to a current employee who must relocate to accept a position in a different geographic area under the conditions specified in this subpart. If eligible, payment of expenses for travel and transportation may be rendered if the selectee agrees to remain in federal service for three (3) years following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel and transportation expenses. Financial Disclosure Report: Required
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/02/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You must provide a copy of your most recent SF-50, "Notification of Personnel Action" showing that you are in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess (1) year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates (1) year time-in-grade. General Adjustment and Award SF-50's cannot be used for time-in-grade verification purposes. You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-14) in the normal line of progression for the occupation in the organization. Specialized Experience must possess knowledge of a wide range of qualitative and quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems; detailed knowledge of agency program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating program accomplishments; knowledge of Department regulations associated with administration of a top-level program to successfully implement required goals and objectives of the Office; and knowledge of administrative principals and techniques, pertinent administrative regulations, and standard administrative practices and procedures of the Department.
Please do not copy and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
There is no educational substitution at this grade level.
Additional information
*The initial tour of duty will be for three years.*
The selectee will receive 15% post differential, and 5% COLA both subject to change by the U.S. Department of State. Security Clearance: Completion of a current satisfactory field examination for critical-sensitive background investigation is required.
Medical Clearance: The selectee and dependents must obtain an appropriate medical clearance from the Department of State for duty in Manila, prior to reporting.
A VA Manila Fact sheet explaining the Regional Office, Worklife, Facilities, Culture, Salary and Other Information is available to all applicants. If you are interested in receiving this fact sheet please email Josue Cintron at josue.cintron@va.gov to receive this important information.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Buyer Value Option (BVO): The Buyer Value Option Program gives assistance to employees who are relocating and need to sell their home. The BVO program requires the employee to find a buyer for their property - the offer from the buyer establishes the value of the home. This "buyer value" is the price the company pays the employee for the property. For more information about BVO, click here.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Stakeholder Management- Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort, including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative)
Oral Communication - Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas
Decision Making - Makes sound, well informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change
Compensation - Knowledge of compensation concepts, principles, and practices, including pay and leave administration and compensation flexibilities.
Labor Relations - Knowledge of laws, rules, regulations, case law, principles and practices related to negotiating and administering labor agreements
Written Communication - Expresses facts and ideas in writing in a succinct and organized manner
If you are referred for consideration, you may be asked to submit additional job-related information, which may include, but is not limited to responses to the knowledge, skills, and abilities; completion of a work sample, and/or an interview.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.
Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package including the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in lack of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g., Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Most recent Performance Appraisal (VA Form 0750) or written explanation on why you are not able to provide your Performance Appraisal
Additional Documents accepted:
Most recent Performance Appraisal (VA Form 0750)
Award SF-50s
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal.
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/02/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12394882.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package including the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in lack of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g., Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Most recent Performance Appraisal (VA Form 0750) or written explanation on why you are not able to provide your Performance Appraisal
Additional Documents accepted:
Most recent Performance Appraisal (VA Form 0750)
Award SF-50s
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal.
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/02/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12394882.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
