About the position: This position will be assigned to the IT office on Keesler Air Force Base.
This position is considered regular full time. You are guaranteed 35 hours, however you could work up to 40 hours per week. As a regular part time employee, you are eligible to earn annual leave, sick leave, and sign up for benefits, to include health/life insurance, 401k, and NAF retirement.
About the position: This position will be assigned to the IT office on Keesler Air Force Base.
This position is considered regular full time. You are guaranteed 35 hours, however you could work up to 40 hours per week. As a regular part time employee, you are eligible to earn annual leave, sick leave, and sign up for benefits, to include health/life insurance, 401k, and NAF retirement.
Pay is set based on experience
Please see the "Who May Apply" section under the Qualifications section.
Monitors ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met. A strong knowledge of computers and how they operate, which includes having a broad understanding of hardware and software, operating systems, and basic computer programming. Troubleshoots hardware, software, Wide Area Network (WAN), and Local Area Network {LAN) problems. Identifies and determines corrective action to be taken in case of malfunctions of hardware or software not covered by standard procedures. Resolves partial system failures (software or hardware-related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity, and readjusting the system when full operating configuration is resolved. Participates with applications programmers and operations personnel to identify problems with applications, operating systems, or hardware that are difficult to pinpoint. Suggests methods for sequencing and software/hardware operating configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for application by self and others. Administers the process to consider user requests for additional computer hardware and software. Analyzes process and/or problems relative to the design and selections of automated systems. Determines if the facility environment can provide for system requirements, and infrastructure is in place to support the system. Coordinates with other base agencies and contractors to ensure compliance standards are met. Maintains an extensive organizational inventory of computer upgrades. Assists in making recommendations for system improvements. Maintains established applications programs, and modifies program contents to provide for new data and output when such changes do not modify the original programming logic and techniques. Explains system capabilities, limitations, and output variations to users. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12395080
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/29/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Proficiency in the use of one or more programming languages is preferred. Must have the ability/knowledge to analyze computer network, software, and hardware problems, and provide effective and economical solutions. Must be able to provide technical advice and guidance to management and have the ability to train users on hardware/soft applications. Must be able to work uncommon tour of duty, including weekends. Must be able to lift up to and including 50 pounds. Must be available to take emergency IT calls if placed on an on-call status.
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/29/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
