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Supervisory Recreation Specialist (Tickets and Travel Manager)

Department of the Navy
Commander, Navy Installations
CNRJ - Commander Fleet Activities Yokosuka
This job announcement has closed

Summary

This position is located in the Community Recreation Division of the Morale, Welfare and Recreation (MWR) Department, located within Commander, Navy Installations Command (CNIC). Manages and administers a comprehensive and diverse year round recreation programs. Plans, promotes and implements Tickets and Travel (TT) programs and activities while seeking various partnerships with community organizations and businesses in support of MWR programs and base wide special events.

Overview

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Hiring complete
Open & closing dates
04/22/2024 to 05/06/2024
Salary
$52,169 to - $73,036 per year

Plus Non-Taxable Post Allowance (if eligible)

Pay scale & grade
NF 3
Location
1 vacancy in the following location:
Yokosuka Naval Base, Japan
Remote job
No
Telework eligible
No
Travel Required
25% or less - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
FFR24-0402
Control number
787773100

This job is open to

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Clarification from the agency

Who May Apply: Applicants with SOFA Sponsorship only. This includes applicants with current Military Spouse Preference, Family member preference, active-duty service member (with their command's approval), and current CNIC employees within the local commuting area.

Duties

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  • Manages the daily operations of a TT office and supervises TT personnel .
  • Coordinates transportation funds and personnel for all scheduled tours.
  • Completes a Daily Activity Report (DAR) to ensure accountability for the balancing and reconciliation of daily sales transactions.
  • Responsible for the development, management, maintenance, planning, business plan execution, and administration of a diverse Community Recreation program.
  • Uses creativity to plan, promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards.
  • Coordinates leisure skills development activities and classes.
  • Organizes community special events such as comedy shows, holiday events, celebrity appearances, concerts, 4th of July Festival, and Winterfest, which are just a few of the many programs offered throughout the year.
  • Serves as a liaison for MWR related activities associated with Training Support Center (TSC), Fleet & Family Readiness Departments (N9) and other tenant commands on base, on an as needed basis.
  • Provides support for unit allocation events to include equipment, programming ideas, and coordination assistance.
  • Solicits and assists with negotiating partnerships on behalf of the MWR Department.
  • Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
  • Develops contacts and creates professional proposals, execution of agreements and follow-ups.
  • Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
  • Responsible for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
  • Seeks ways to promote and market MWR facilities and events through outreach opportunities on base.
  • Promotes MWR facilities and events through staff and student indoctrination and other large group functions and gatherings. (Promoting events and programs are done by speaking to large groups and using administrative resources to create and post advertising materials, providing input for quai1erly calendars, weekly base paper, etc.)
  • Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software that tracks patron's usage and responses (includes providing information for metrics and patron counts).
  • Solicits input from activity managers regarding internal short/long range goals, business plan objectives and program standards.
  • Routinely evaluates and reviews ongoing programs and provides activity managers with guidance that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
  • Assists with writing standard operating procedures.
  • Performs regular analysis of projected projects and programs considering operating budget, staffing requirements, plans, trends, command mission and changing population.
  • Provides onsite project oversight, ensures that approved plans are implemented, and notifies local and regional leadership of any issues or concerns that may arise.
  • Uses metrics and financial data to make recommendations for any modifications to programs.
  • Ensures all facilities and activities associated with the Community Recreation program meet established fire, safety, security and sanitation guidelines.
  • Takes timely action to correct deficiencies through coordination with appropriate entities.
  • Operates point of sale (POS) computer system to take payments from patrons in recreation programs.
  • Promotes customer service awareness and information, requisitioning merchandise, ensuring adequate stock levels, entertainment and promotion schedules.
  • Transports patrons off base to local attractions for trips, tours and outings as needed.
  • Performs other duties as assigned.

Requirements

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Conditions of employment

  • Work may require sitting, walking, and long periods of standing.
  • Work may require working outside for special events and leading outdoor group outings or trips.
  • Hours of work will vary as required by the needs of the program to include split days off, evenings, weekends and holidays. May be required to work early, late, and on weekends and holidays.
  • Subject to recall regularly.
  • Wears protective clothing and equipment as situations warrant.
  • Must possess and maintain a current driver's license to drive a government vehicle in the performance of duties.

Qualifications

  • Knowledge gained through relevant education and training (i.e., Bachelor's Degree in Recreation, Marketing, Business or closely related field) and/or equivalent recreation related work experience.
  • Program planning and leadership skills to devise and implement a leisure and social recreation program that will stimulate and sustain the interest of participants and challenge participants that they may benefit from the social values to be derived from recreational activities.
  • Combination of experience related to customer service and or activity based functions.
  • Ability to work independently, make sound decisions and have the ability to effectively communicate both orally and in writing.
  • Knowledge of recreational programs.
  • Knowledge of the goals, principles, techniques and methods of procedure used in organizing, planning and conducting all types of activities.
  • Knowledge of the entire scope of activities and their suitability in the Community Recreation Program for individuals and groups of varying demographics, ages and interests.
  • Ability to create, negotiate, implement and sustain partnerships via various MWR agreements.
  • Ability to maintain a clear and accurate database.
  • Ability to represent the department and speak in front of both small and large groups.
  • Knowledge of recreational and entertainment events.
  • Ability to obtain and maintain a valid state driver's license. License must be obtained within 90 days of being placed in the position.
  • Cash handling familiarity with POS system.

Education

  • When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
  • Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
  • Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
  • All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
  • To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
  • All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
    • *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
  • Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
  • For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

  • Direct Deposit of Pay is required.
  • All candidates must reside within the commuting area.
  • Recruitment/Relocation Incentives Offered: No

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

  • 1 year specialized experience in recreation programs.
Applicants who meet the minimum qualifications will be further evaluated for:
  • Experience in planning events and logistics
  • Experience in computer applications, administration, and contracts
  • Supervisory leadership experience
  • Experience in handling cash and accounting processes associated with cash and credit card transactions

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