The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. It's DeCA's goal to have a workforce that is comprised of our nation's diverse cultures and backgrounds. DeCA operates a worldwide commissary system that provides quality grocery products to active duty military and retirees, members of the Reserve and National Guard, and their families, as well as current DeCA employees. The Agency employs almost 14,000 people and its annual sales exceed $5 billion.
Summary
The foundation for success of the Defense Commissary Agency (DeCA) mission is our people. It's DeCA's goal to have a workforce that is comprised of our nation's diverse cultures and backgrounds. DeCA operates a worldwide commissary system that provides quality grocery products to active duty military and retirees, members of the Reserve and National Guard, and their families, as well as current DeCA employees. The Agency employs almost 14,000 people and its annual sales exceed $5 billion.
The Deputy Director/Chief Operating Officer (COO) directs and leads DeCA's senior executives and other leaders in integrating the Agency strategic plan with a corporate business model, while managing Agency headquarters support functions. The Deputy/COO manages changes in policy making, program planning, and provides oversight for all operations of the commissary mission. Within this context, incorporates innovative concepts and trends into the Agency's business practices, integrates evolving practices into the Agency's key processes, establishes policies and program guidance to improve operating plans and standards, and ensures optimum efficiency of support programs. Incumbent resolves policy or procedural issues affecting commissary support provided to military installations; and as such, acts independently to direct correction of inefficiencies and operational shortcomings which may impact the DeCA mission. The Deputy Director/COO reports to the Director/Chief Executive Officer. In their absence, incumbent acts for the Director/CEO by exercising full and complete responsibility for the day-to-day management and control of the agency.
Security Requirements: Must be able to obtain and maintain a Top-Secret Security Clearance.
Overtime: Occasionally
Temporary Duty (TDY) Travel: Occasionally
Fair Labor Standards Act: (FLSA): Exempt
Bargaining Unit Position: Not eligible for inclusion in a bargaining unit.
Drug Testing: Not Required
Obligated Position: No
Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit https://www.sss.gov/ for more information.
Mobility Agreement: Required. All newly appointed Career Senior Executive Service (SES) leaders must sign the Reassignment Rights Obligations Agreement as a condition of appointment into the SES.
Conflict of Interest Statement Required
Permanent Change of Station (PCS) Costs: Authorized
Must be a United States Citizen
Application materials must be received by 11:59 EST on the closing date.
Recruiting and relocation incentive authorized to eligible candidates.
Qualifications
To meet the minimum qualification requirements for this position, you must show that you possess the five Executive Core Qualifications (ECQs), the two Mandatory Technical Qualifications (TQ), and other qualifications listed below.
PLEASE NOTE: Applicants that are either Career SES members, or graduates of the Office of Personnel Management Certified Development Program are not required to address the ECQs.
EXECUTIVE CORE QUALIFICATIONS: All applicants must submit separate written statements (narrative format) describing accomplishments that satisfy the ECQs. You must address each ECQ separately, not to exceed 10 pages. You are required to respond to all ECQs. Failure to do so will result in a rating of ineligible. When responding to the Executive Core Qualifications (ECQs), you must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of this position by submitting narrative responses in which you detail your experience in each of the ECQs. Your examples should be clear and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts. You must limit your narrative to two pages per ECQ, and address each ECQ separately. OPM's Guide to Senior Executive Service Qualifications can assist you in writing an effective SES application. In particular, please note the Challenge-Context-Action-Result Model that is recommended and very helpful when drafting ECQ narrative responses. Applicants must utilize the Challenge-Context-Action-Result (CCAR) Model when writing Executive Core Qualifications (ECQ). Use two examples of relevant experience for each ECQ being sure your experience matches the ECQ criteria.
Challenge - Describe a specific problem or goal.
Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action - Discuss the specific actions you took to address a challenge.
Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.
Each accomplishment should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented leadership words to describe your experience and accomplishments (e.g., Led the development and implementation of….) and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.).
ECQ 1- Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
ECQ 2 - Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
ECQ 3 - Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
ECQ 4 - Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.
ECQ 5 - Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Applicants that are either Career SES members, or graduates of the Office of Personnel Management Certified Development Program are not required to address the ECQs. As a basic requirement for entry into the Senior Executive Service, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior level management capability and directly related to the skills and abilities outlined under the Technical Qualifications (TQs}. You must have 1 year of specialized experience at a level close to the work of the position that has given you particular knowledge, skills, and abilities required to successfully perform the requirements of the position. Typically, this type of experience would be found within this field or a field that is closely related.
To meet the minimum qualification requirements for this position, you must show in your resume that you possess both TQs and the five Executive Core Qualifications (ECQs). You must submit a separate narrative statement that addresses each MANDATORY TQ related specifically to this position. Your narrative statements should include specific examples of experience, education, and accomplishments, applicable to the position. Failure to meet any one of the technical qualifications requirements automatically disqualifies an applicant.
TECHNICAL QUALIFICATIONS (TQ): All applicants must submit written statements (narrative format) of accomplishments that would satisfy the technical qualifications. You must address each technical qualification separately. Please limit your written statements to no more than two pages per TQ. You are required to respond to both TQ's. If you fail to do so, you will be rated as ineligible.
TQ 1 - Comprehensive experience in leading large operations and delivering results, incorporating innovative concepts and trends in business operations and practices.
TQ 2 - Demonstrated expertise in the ability to implement, positively impact, and make significant long-term contributions to a large organization's mission, vision, values and goals through a broad network of global senior executives and managers.
Education
Education may not be substituted for specialized experience at this level.
Additional information
REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
Re-employed Annuitant: A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008. This position does not meet the criteria of a re-employed annuitant.
ACTIVE DUTY MILITARY: Current active duty armed forces personnel must be within 120 days of separation must submit written documentation from the armed forces certifying that the service member is expected to be separated from active duty service not later than 120 days after the date the certification is signed. The document must include the following information: (1) service member's name, (2) date of the expected separation from active duty, (3) expected character of the active duty service at separation, (4) pay grade/rank/rate at separation, (5) dates of active duty service, and (6) any campaign or expeditionary medals received. You must submit the DD-214 when it becomes available.
Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
If selected, you will serve a one-year Senior Executive Service (SES) probationary period unless you previously completed the probationary period in the SES.
Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected.
Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with Agencies Merit Staffing Plan: https://corp.commissaries.com/sites/default/files/2021-09/DeCAM_50-26_1-Merit-Staffing-Plan.pdf Selections are subject to restrictions of the DoD referral system for displaced employees.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages. Current or former federal civilian employees are encouraged to list work-related awards received within the last three years in their resume. Hiring Managers use objective methods and may consider previous awards in the selection process.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.
Transcripts. Required when using education to meet qualifications or when education is required.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
SF 50 Notification of Personnel Action. All current and former federal civilian employees submit
A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, current federal non-DoD employees can access their eOPF, current employees receiving HR servicing from DLA can access eOPF, and former civilian employees can request a copy from the National Archives.
Technical Qualifications: Responses to both Technical Qualifications (no more that two pages per TQ)
Executive Core Qualifications: If not currently aCareer SES member or graduate of the Office of Personnel Management Certified Development Program, you must submit your response to all the ECQ's stated above.
Performance Appraisal (Optional). Current and former federal civilian employees, including those of the employing agency, are encouraged to include a copy of their most recent rating of record. Hiring managers may consider performance appraisals in the selection process.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application package must be received by 11:59 PM ET on 05/07/2024.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
DECA HQ
1300 Eisenhower Street
Fort Gregg-Adams, VA 23801
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume. Learn more about creating a suitable resume by watching this video or reading What to include. Using the USAJOBS Resume Builder will help you submit a complete resume. Applying for a Federal job requires more information than applying for a job in the private sector. Therefore, a resume is typically longer than two (2) pages and usually does not need to be more than five (5) pages. Current or former federal civilian employees are encouraged to list work-related awards received within the last three years in their resume. Hiring Managers use objective methods and may consider previous awards in the selection process.
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.
At a minimum, your resume MUST contain your name, address, and contact information, and the following for each listed job experience: Job title; Series and grade, if it is a federal civilian position; Employer's name and address; Employment beginning and ending dates (Month/Year); Number of hours worked per week, and Description of duties performed. DO NOT send a list of competencies or skills in place of a description of the duties performed.
Transcripts. Required when using education to meet qualifications or when education is required.
Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.
When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course by course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.
SF 50 Notification of Personnel Action. All current and former federal civilian employees submit
A copy of your most recent SF 50 showing your current position title, pay plan-series-grade, tenure and position occupied and
When applying for a promotion (higher grade than you currently hold), you must also submit an SF 50 which clearly demonstrates you meet the time-in-grade requirements. Examples of appropriate SF50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old. You may need to submit more than one SF 50 to show you meet this requirement.
To obtain copies of your SF 50s, all current Department of Defense (DoD) employees can access MyBiz, current federal non-DoD employees can access their eOPF, current employees receiving HR servicing from DLA can access eOPF, and former civilian employees can request a copy from the National Archives.
Technical Qualifications: Responses to both Technical Qualifications (no more that two pages per TQ)
Executive Core Qualifications: If not currently aCareer SES member or graduate of the Office of Personnel Management Certified Development Program, you must submit your response to all the ECQ's stated above.
Performance Appraisal (Optional). Current and former federal civilian employees, including those of the employing agency, are encouraged to include a copy of their most recent rating of record. Hiring managers may consider performance appraisals in the selection process.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application package must be received by 11:59 PM ET on 05/07/2024.
You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.
To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you've included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.
You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.
DECA HQ
1300 Eisenhower Street
Fort Gregg-Adams, VA 23801
US
Next steps
Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.
The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.
Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
