This position is for the Fleet and Family Support Office (FFSO) Manager; Fleet and Family Readiness (FFR); Commander, Navy Installations Command (CNIC); Fleet Activities Chinhae, Korea. The Fleet and Family Support Program is the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness.
Summary
This position is for the Fleet and Family Support Office (FFSO) Manager; Fleet and Family Readiness (FFR); Commander, Navy Installations Command (CNIC); Fleet Activities Chinhae, Korea. The Fleet and Family Support Program is the Navy's primary agency for the delivery of an array of human services programs intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness.
The Fleet and Family Support Program (FFSP) is the Navy's primary agency for the delivery of an array of human services intended to enhance the stability and self-sufficiency of individuals and families, resulting in increased operational readiness. Diverse methods of delivering services include providing information and referral, educational instruction and training and clinical counseling. The primary purpose of this position is to provide leadership, management, policy, program and resource management expertise at the installation level. The secondary purpose of the FFSO is to provide clinical services to the eligible installation population. Clinical services are short-term, solution focused on matters pertaining to family dynamics, parent-child interaction, couple's communication, stress reduction and adjustment to military lifestyles.
Primary Duties:
Program Management
Identifies installation needs and concerns and presents plans, recommendations and assistance to influence readiness and retention issues. Keeps abreast of Department of Defense (DoD), Department of the Navy (DON), CNIC and Commander, Navy Region Korea (CNRK) policies and interprets/articulates their meaning, priorities and intent. Ensures all policies are implemented and CNIC Family Readiness Program standards are successfully achieved and takes corrective action to ensure the FFSO achieves certification within the prescribed time frame.
Maintains close and continuous contact with leadership at each echelon and appropriate stakeholder organizations (e.g., Medical; Chaplain; Morale, Welfare and Recreation (MWR); American Red Cross) to leverage programs and services effectively. Keeps the CNRK Family Readiness Regional Program Director (RPD) and installation leadership informed of issues, problems and trends in FFSO services.
Responds to complaints or problems identified by clients or staff.
Serves on installation committees, boards and councils as the subject matter expert for quality-of-life programs for military personnel.
Routinely participates as the command representative in the development of long-range plans for Family Support Programs.
Assists commanders in preventing, identifying and addressing family readiness challenges in order to retain unit cohesion, operational and family readiness.
Monitors enterprise or locally developed performance metrics and makes recommendations regarding continued use/enhancement/reduction of programs, personnel and materiel and facility footprint.
Supports command and regional efforts to maximize cooperation, planning and information sharing including other service branches, federal, state and local government agencies and private sector entities.
May represent the command at meetings consisting of stakeholders to discuss, present and/or inform as appropriate.
Supervision
Directs work to be accomplished by staff and assigns work based on priorities.
Conducts annual performance reviews of staff.
Participates in section staffing decisions.
Ensures staff receives proper training to fulfill requirements of their positions.
Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective actions as necessary.
Supports CNIC's EEO policy; fosters a work environment free of discrimination, harassment, and/or reprisal; ensures all subordinate staff understand and adhere to the policy; and ensures treatment of all staff is fair and equitable.
When contractor personnel are present, may be the contractor officer representative who is engaged with reporting performance to the contracting officer.
Approves and authorizes leave and timecards.
Initiates classification, reclassification, and recruitment actions and tracks all pending personnel actions to ensure timely completion.
Resources Management
Participates in the development of annual budget and directs use of funding to ensure delivery of programs and services.
Manages allotted resources to achieve annual budget plans in accordance with established guidance.
Plans, organizes, directs, supervises and evaluates all FFSO programs and services.
Establishes internal control mechanisms that support the monitoring of resources and supports program objectives efficiently and effectively.
Community Liaison
Requests, develops, reviews, disseminates marketing and educational materials to support the mission of the FFSO to include brochures, articles for the installation newspaper and participates in interviews and videos for local news programs.
Provides command and community awareness education through briefs, workshops and general military trainings (GMTs) on a variety of topics related to individual resiliency and command readiness.
Monitors scheduling/facilitation of FFSO outreach events to enhance knowledge of programs and services available to the community, at a minimum, on a monthly basis.
Must be able to obtain and maintain a Secret Security Clearance.
Candidate must successfully complete criminal history background check with no adverse information or feedback received to include child care background check.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
Candidates must possess a four-year degree or higher from an accredited college or university in behavioral or social science; or related disciplines appropriate to the position or at least four (4) years of appropriate experience demonstrated to represent acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field or an equivalent combination of education and experience.
A qualified candidate possesses the following:
Bachelor's degree or higher level education in behavioral, social sciences, education, business/public administration, or related discipline that furnished the applicant with the knowledge and skills required and ability to perform the type of work required for the position.
Knowledge of military lifestyles that provides the incumbent with an understanding of the specific demands of military life, such as frequent separations, high stress working environments, and the impact on individuals and families.
Familiarity with how complex organizations function, varied missions and lifestyles and the psychological and socio economic factors affecting performance, attitudes and morale of individuals and families within the military community.
Federal, state and municipal laws, programs, policies and directives related to family readiness.
Knowledge of contemporary social principles, practices, and research methodologies.
Knowledge of directives, policies, and programs; specifically, privacy act, confidentiality, FAP, maintenance of records, criminal history background checks, and other administrative program requirements.
Ability to supervise.
Development, procurement, award and administration of contracts involving both APF and NAF Funds.
Social science research methodology, strategies, sampling, techniques and research report preparation. Ability to apply this knowledge in preparing local needs and assessments to meet military and community needs.
Organizational development and management techniques required to direct complex, simultaneous programs of the FFSO.
Knowledge of and ability to use a personal computer and a variety of software programs to facilitate work assignments.
Ability to maintain cooperative and collaborative relationships with law enforcement, medical professionals, and senior personnel from different commands.
Ability to function as a member of interdisciplinary teams and participate in case discussions regarding assessment and intervention.
Knowledge of case documentation in accordance with Navy guidance.
Knowledge of Equal Employment Opportunity principles.
Ability to develop lessons plans, briefings, and presentations.
Ability to communicate effectively both orally and in writing.
Education
Proof of education MUST be uploaded at time of application for consideration. If degree is not conferred, you MUST provide a copy of your high school diploma or equivalent with your college transcripts.
When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses which includes grades earned, completion dates, and quarter and/or semester hours earned as part of your application package.
Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States. All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Additional information
Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
Works under direct supervision of the Region Program Director (N91) for daily tasking and accountability; interacts with the regional program managers including CNIC for policy and guidance. Incumbent is tasked in terms of broad administrative goals, directions and objectives. Works independently in planning, executing, assessing and modifying program objectives and resolving issues.
Return rights for current employees must be negotiated with the losing command. Candidates not associated with the Department of Defense are ineligible for return rights.
Some positions have special requirements.
This position does not provide clinical supervision.
Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable).
Selectee may be required to complete a one (1) year probationary period.
Participation in the Direct Deposit/Electronic Fund Transfer is required. Salary is commensurate with experience and/or education.
Selectees initially recruited from the United States or who are already on a Transportation Agreement will be entitled to transportation and moving costs for themselves and their family members. Household goods may be shipped and a housing allowance is paid to cover monthly housing and utility costs.
Compensation includes base pay, a Post Allowance which is a non-taxable (federal) allowance based on the Korean Won rate exchange, and a Living Quarters Allowance sufficient to pay for a housing unit within close proximity of the Naval base. You may also ship and/or store your household goods. These and other benefits are available to those personnel hired on an overseas transportation agreement.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to ffr_nafrecruitment@us.navy.mil to ensure proper consideration is given.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants with minimum qualifications will have one of the following:
- A four-year degree or higher from an accredited college or university in behavioral or social science; or related disciplines appropriate to the position. OR
- Have at least four (4) years of appropriate experience demonstrated to represent acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR
- Have an equivalent combination of education and specialized experience. (Equivalent combination is described here: https://www.opm.gov/policy-data-oversight/classification-qualifications/generalschedule-qualification-standards/#url=GS-PROF)
Applicants who meet minimum qualifications will be further evaluated for:
Experience preparing both short and long range budget or financial management plans to include developing resource guidance for a geographically dispersed program
Years of experience in performing the full range of supervisory duties (e.g., directing work to be accomplished by staff; assigning work based on priorities; conducting annual performance reviews; ensuring staff receives proper training; addressing potential disciplinary and/or performance issues; and supporting equal employment opportunity policies)
Years of experience in communicating program and resource information at meetings and discussions with representatives from various high-level public and private sectors to identify trends which will affect agency-wide programs
Years of experience in developing and maintaining liaison with various community stakeholders for the purpose of gathering and sharing information about the services and support available to military members
Years of experience in ensuring compliance of program certification standards, documenting shortfalls, and developing action plans for compliance
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/29/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Commander, Fleet Activities Chinhae
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 04/29/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Commander, Fleet Activities Chinhae
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
