The NIH Office of Communications & Public Liaison Online Information Branch (OLIB) within the NIH Office of the Director is NIH's central resource for reporters seeking information, interviews, and media assets about NIH and its 27 Institutes and Centers. Our office provides management oversight and guidance for NIH's digital communication to ensure its information is communicated to the appropriate audiences using multiple channels.
The NIH Office of Communications & Public Liaison Online Information Branch (OLIB) within the NIH Office of the Director is NIH's central resource for reporters seeking information, interviews, and media assets about NIH and its 27 Institutes and Centers. Our office provides management oversight and guidance for NIH's digital communication to ensure its information is communicated to the appropriate audiences using multiple channels.
You must be a U.S. Citizen or U.S. National. Foreign nationals or legal permanent residents are not eligible for consideration.
You qualify at the GS-14 level, if you meet the following qualification requirements:
One (1) year of specialized experience equivalent to the GS-13 grade level in the Federal service that demonstrates IT related experience in each of the following four competencies:
1. Attention to Detail - is thorough when performing work and conscientious about attending to detail;
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately;
4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations;
In addition to the above; have 1 year of specialized experience equivalent to at least the GS-13 level in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing the following types of IT tasks: 1) Providing consultation to stakeholders in areas of systems development, systems deployment and technical feasibility 2) Planning the systems analysis, design, programming, testing, and installation of systems 3) Supporting the implementation of system integration and acceptance testing operations for assigned systems software 4) Configuring open-source Drupal Web Content Management Systems (WCMS or CMS) and the development of websites and modules within this framework 5) Developing technical and written deliverables and products and 6) Providing a full range of technical support by reviewing code and other technical work output of technical staff.
Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12309375
This job does not have an education qualification requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
REQUIRED FOR ALL APPLICANTS
RESUME:
Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career.
To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:
To apply for this position, please read and follow all instructions in this announcement, complete the online application, and submit the documentation specified in the "Required Documents" section. Your complete application package must be submitted by 11:59 PM Eastern Time (ET) on 04/08/2024 to receive consideration.
HHS has a critical preparedness and response mission: HHS protects the American people from health threats, researches emerging diseases, and mobilizes public health programs with domestic and international partners. In support of this mission, HHS offers its employees the opportunity to volunteer to become Federal Civilian Detailees and contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats.
Once you submit your application package, you will receive an acknowledgement email. You will be notified of the status of your applications via email. In addition, you can track the progress of your application package through your USAJOBS account.
At the discretion of the agency, you may be contacted via phone or email for an interview or to provide additional information up to several months from the closing date of the announcement. Please ensure you have provided accurate contact information. To remain in consideration, you must respond in a timely manner to our correspondence and requests for documentation or information throughout the hiring process.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.