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Retention Technician

Department of the Interior
Bureau of Indian Education
Haskell Indian Nations University, Academics / Academic Success Center
This job announcement has closed

Summary

This position is part of the Haskell Indian Nations University, Bureau of Indian Education. As a Retention Technician you will be responsible for technical assistance to the Retention Specialist of the Haskell Student Success Center (SSC) in the Division of Academics

Overview

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Hiring complete
Open & closing dates
03/29/2024 to 04/12/2024
Salary
$49,793 to - $64,732 per year
Pay scale & grade
GS 7
Location
1 vacancy in the following location:
Lawrence, KS
Remote job
No
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
BIE-12367042-24-DB
Control number
784185500

Duties

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As a Retention Technician GS-0303-7, your typical work assignments may include the following:

  • Provide detailed information regarding student success programs.
  • Prepare paperwork and coordinate student referrals to various support assistance or programs.
  • Maintain student academic files and assist in monitoring student progress.
  • Conduct intake interviews with students and provide support resources and services available to students.
  • Stay current on resources involving higher education in both Tribal and non-Tribal colleges and universities.
  • Assist the Retention Specialist with tracking student progress and student orientation for all students.

Requirements

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Conditions of employment

  • US CITIZENSHIP REQUIRED
  • BACKGROUND SECURITY INVESTIGATION WILL BE REQUIRED FOR ALL NEW HIRES
  • APPOINTMENT MAY BE SUBJECT TO A 2 YR TRIAL OR 1 YR PROBATIONARY PERIOD
  • APPLICATIONS WILL ONLY BE ACCEPTED ONLINE
  • VALID STATE-ISSUED DRIVERS LICENSE IS REQUIRED
  • SELECTIVE SERVICE REGISTRATION IS REQUIRED FOR MALES BORN AFTER 12/31/1959

Qualifications

Applicants must meet the qualification requirements contained in the OPM Standards. For this position, they are listed below.

SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

GS-7: 1-year of specialized experience to at least the GS-6 level in the Federal service. Examples include: provide detailed information regarding student success programs; conducts student interviews; prepare referrals for students; provide tutoring, counseling, and guidance services; maintain automated system of student data; finalize documents using software applications as electronic mail, desktop publishing calendar, spreadsheet, database and graphics.

Only experience and education obtained by the closing date of this announcement will be considered.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year (52 weeks) of service at the next lower grade level.

Education

This position does not have a positive education requirement at this grade level. Therefore, no transcripts are required.

Additional information

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp

If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

Males born after 12-31-59 must be registered or exempt from Selective Service.

The Bureau of Indian Education has determined that the duties of this position are suitable scheduled, situational and for emergency telework.

STATUS CANDIDATES: Consideration will be given to Non-Indian applicants (Status or Reinstatement eligibles) in the absence of a qualified Indian Preference eligible. Applicants not entitled to Indian or Veteran's Preference must be Federal civilian employees with competitive status or former Federal civilian employees with reinstatement eligibility and must submit latest Notification of Personnel Action, SF-50B, as proof.

VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA): Preference eligibles may apply for permanent positions (career or career-conditional appointments) under merit promotion procedures for VEOA appointments; however, veteran's preference is not a factor in these appointments. To be eligible for a VEOA appointment, a veteran must be a preference eligible OR veteran separated after 3 or more years of continuous active service performed under honorable conditions. Applicants must submit a copy of their DD-214 (Member Copy 4) for verification of eligibility. For more information about this program and to determine whether you are eligible, click here.

FORMER FEDERAL EMPLOYEES: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. The majority of individuals, who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.

NOTE: Additional selections may be made from this announcement if identical vacancies occur within 90 days from the closing date.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Customer Service
  • Manages and Organizes Information
  • Technical Competence
  • Technology Application


Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you inflated your qualifications and or experience, your rating may be lowered to more accurately reflect the submitted documentation. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action.

Your application and resume should demonstrate that you possess the knowledge, skills, abilities and competencies required by the position. Do not provide a separate written narrative statement to the specialized experience in your resume. Rather, you must describe in your application how your past work experience demonstrates that you possess the knowledge, skills and abilities and competencies. Cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position.

If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. If your resume includes copy & paste or narrative responses instead of job duties performed, it could possibly result in removal from consideration for this vacancy.

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