The Supervisory Management and Program Analyst (Supervisor Studies and Analysis Officer) is responsible for coordinating, managing, and supervising the work and staff of the Benefits Equity Research and Studies unit. The Benefits Equity Research and Studies unit focuses on assessing the outcomes of VBA benefits programs across demographic variables through a framework that considers political, economic, socio-cultural, technological, legislative, and judicial factors.
Summary
The Supervisory Management and Program Analyst (Supervisor Studies and Analysis Officer) is responsible for coordinating, managing, and supervising the work and staff of the Benefits Equity Research and Studies unit. The Benefits Equity Research and Studies unit focuses on assessing the outcomes of VBA benefits programs across demographic variables through a framework that considers political, economic, socio-cultural, technological, legislative, and judicial factors.
The Supervisory Management and Program Analyst (Supervisor Studies and Analysis Officer) directs the work and staff of the OEA Benefits Equity Research and Studies unit. The incumbent promotes the goals of the organization, the unit, and the individual. Coordinates goals, priorities, staff resources, productivity, quality, and general activities with higher-level leadership. Gives advice, counsel, and instruction to employees on both work and administrative matters. Creates and maintains a working environment that is free of discrimination, assures inclusion, encourages authenticity, and promotes engagement.
The incumbent monitors subordinate completion of assignments, including special projects. Set priorities; plans and coordinates work efforts; assesses work efforts for resource or workload issues and adjusts work assignments to meet work requirements; reviews and approves work products; and ensures agency, administration, or office policies, procedures, and priorities are being followed. Ensures application of appropriate problem-solving methods and techniques; provides guidance on work methods, practices, and procedures; analyzes and evaluates on a qualitative and quantitative basis the effectiveness of operations in meeting established goals and objectives.
The incumbent evaluates the performance of the team and establishes and evaluates employees against individual performance standards. Develops and implements plans to recruit, train, retain, motivate, empower, and advise employees. Establishes timely and meaningful individual performance standards of assigned staff and regularly evaluates the performance of assigned staff against individual performance standards. Recognizes employee accomplishments. Assures performance standards between team members are equitable. Finds ways to improve work output and work quality within the area of authority.
The incumbent conducts all aspects of personnel management for assigned staff, to include but not limited to: interviews candidates for positions and submits hiring recommendations for appointment; establishes or approves non-routine training and ensures compliance with routine training; approves leave; provides advice, counsel, and instruction to staff on technical and administrative matters; provides counseling to those whose performance is marginal or below expectation as set by individual performance standards; hears grievances and makes determinations on minor employee grievances or issues as a first-line supervisor and refers more serious or unresolved grievances and personnel issues to a higher-level supervisor or appropriate office (such as human resources, equal employment opportunity, employee assistance program); and mentors and develops subordinates in providing optimal customer focused and Veteran-centric services.
The incumbent serves as an advisor to VBA executive leadership on matters related to attaining and maintaining equity across VBA administered benefits programs. Applies mastery of multiple benefit programs administered by VBA, including knowledge of procedures, functions, responsibilities, regulations, and statutes pertinent to the programs to study program operations, proposed or new legislation, automated systems, management initiatives, and the operation of interacting programs and organizations to assist in the development of new and modified policies that address root causes of disparity.
Serves as an advisor to the Deputy Executive Director and Executive Director on issues related to conducting benefit programs analysis, disparity identification, root cause identification, and action plan development. Assesses priorities and resources needed and available to meet program goals. Makes recommendations to the Deputy Executive Director regarding policy and procedural objectives to pursue and meet those goals. Develops or directs the development of plans to meet objectives and monitors progress toward achievement of approved objectives. Takes steps to overcome any obstacles that might delay successful completion of work.
Performs other duties as assigned.
Promotion Potential: None
Work Schedule: Full time, Monday through Friday 8am - 4:30pm Compressed/Flexible: At the discretion of agency Telework: Yes Virtual: This is a virtual position if the selected employee is required to report to the nearest VBA facility as prescribed in the telework agreement. Position Description/PD#: Supervisory Management and Program Analyst; 41718-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
[INCLUDE IF POSITION IS SUPERVISORY] Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:03/27/2024.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
For a GS-15 position you must have served 52 weeks at the GS-14 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
Specialized Experience: GS-15 applicants must have one year of Specialized Experience which is equivalent to the next lower grade, GS-14, in the normal line of progression for the position.
Specialized Experience is defined as experience in the following areas:
Demonstrated experience in implementing veterans and transitioning servicemembers benefits and economic development operations, regulations, policies, and procedures in collaboration with Federal, State, and Local partners, as well as private sector and non-government organizations.
Demonstrated experience in the development, examination, research, and analysis of Veterans benefits programs and economic initiatives to include the identification of policy, procedural guidance, and training to ensure effective program oversight and compliance to increase service delivery.
Demonstrated ability to assess, analyze, acquire, and administer human, financial, material, and information resources in a manner that instills public trust and accomplishes the organization's mission.
Experience using technology and qualitative and quantitative analytical methodologies to enhance processes and decision-making required to provide day-to-day management and oversight of a large-scale, multi-site, organization with a global presence.
Demonstrated experience in the formulation and execution of operational plans and provides managerial expertise regarding all aspects of staff operations for a large government organization.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with attending meetings and conferences. Work may require carrying light items such as papers, books, or small parts. The work does not require any special physical effort.
This job does not have an education qualification requirement.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Oral communication - Clearly and concisely expresses information to individuals or groups, considers audience and nature of information, makes clear and convincing oral presentations, listens to others and responds appropriately. Exercises tact and diplomacy, demonstrating political savvy on high-visibility or controversial issues.
Leadership - Develops and leads people toward meeting the organization's mission and goals, identifies patterns in operations to develop solutions to enhance service delivery. Provides an inclusive workplace that fosters development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
Decision Making - Displays sounds judgment based on information from internal and external sources, makes well-informed and timely decisions, even when data is limited or solutions produce adverse consequences, considers the facts, goals, constraints and risks, and perceives the impact or implications of decisions.
Written Communication - Expresses facts and ideas in writing in a clear, concise, organized, and convincing manner for the intended audience. Writes responses to high-level officials and internal and external stakeholders to clarify complex and ambiguous issues.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
2 most recent Annual Performance Appraisals (2022 & 2023)
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 03/27/2024 or on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12360807.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
2 most recent Annual Performance Appraisals (2022 & 2023)
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 03/27/2024 or on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12360807.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
