- Responsible for a wide range of assignments and projects relative to information systems and cybersecurity matters, including analyzing data to deliver reliable metrics, SLAs, and OLAs.
- Develops, implements, and evaluates the security programs of the bureau/office, including the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities such as intrusion detection or access authentication programs.
- Participates in testing and implementation of new security technologies. Advises and assists staff in carrying out security development, implementation, operations, and maintenance requirements.
- Coordinates with other IT staff on the development and implementation of information cybersecurity system and application policies, guidelines, standards, requirements, and procedures.
- Assists with root cause analysis by gathering, analyzing, preparing reports for, filtering false positives, and keeping their supervisor informed if potential security risks.
- Responsible for all Cyber training for the office, any customers who may request additional training, and creates an IT security awareness training program for the office as well as OCIO requested training packages.
Suitable for Federal employment, determined by background investigation.
Direct Deposit of pay is required.
Selective Service registration required for male applicants, unless exempt.
Qualifications
Individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
At the GS-11level,you must meet one of the following qualifications:
A. One year of specialized experience that is equivalent in difficulty and complexity to the GS-09 level in the Federal service. Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience maintaining CISCO phone systems; running reporting from Unified Contact Center Express (UCCX) scripts with minimal assistance; experience with CISCO escalation processes from CISCO for equipment triage and restoral; safeguarding PII and reporting instructions; assisting with incident investigation/root cause analysis of security issues; assisting with enterprise wide outage notifications; administering Cisco Finesse; creating reporting using Cisco Unified Communications Manager (CUCM); and troubleshooting existing Cisco Jabber connections with CISCO technicians and senior OCIO CISCO technicians.
OR
B. A Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher-level graduate education leading to such a degree; or LL.M., if related (NOTE: Applicants who select this response must provide transcripts as verification of their education).
OR
C. A combination of specialized experience and graduate level education as defined above which equals 100%. (Note: Applicants who select this response must provide transcripts as verification of their education).
Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position.
Only experience and education obtained by the closing date of this announcement will be considered.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.
Education
If qualifying based on EDUCATION you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.
Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
Stipulations of Employment:
Selection may require completion of a 1-year probationary period.
Work Schedule:
This position allows for a flexible work schedule.
Miscellaneous:
The Agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify.
This vacancy announcement may be used to fill similar positions within 90 days.
If selection is made below the full performance level, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This vacancy is being filled through the Office of Personnel Management's Direct Hire Authority. All applicants who meet the basic and minimum qualification requirements will be forwarded to the selecting official for consideration. Traditional rating and ranking of applications and veteran's preference does not apply.
Applicants who "self-certify" that they meet the minimum qualification standards, and other eligibility requirements by the closing date of the announcement may be referred to the selecting official who may conduct their own assessment for further consideration and interviews.
The selectee's eligibility will be verified prior to extending a tentative job offer. After making a tentative job offer, all pre-employment and suitability requirements will be conducted prior to a final job offer. Selections made under this notice will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service.
Veteran's Preference:
Veterans' Preference does not apply to Direct-Hire recruitment procedures. Applicants eligible for veteran preference are encouraged to include that information in their cover letter or resume and attach supporting documentation (e.g. DD Form 214, SF-15 or other substantiating documents) to their submissions. For more information on veterans' preference (see https://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/).
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
2. Other supporting documents:
College transcript(s), if qualifying based on education or if this position has a basic education requirement
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
Cover Letter, optional
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.
Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Mountain Time, Monday - Friday). If applying online poses a hardship, you may request an alternate application method from the Agency Contact listed in the vacancy. All hardship application packages must be complete and submitted no later than noon EST on the closing date of the announcement.
Office of the Chief Information Officer
1849 C. Street NW
Washington, DC 20240
US
Next steps
For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume listing work schedule, hours worked per week, dates of employment mm/yy and duties performed. If multiple resumes are submitted, only the most current resume will be reviewed for qualifications.
2. Other supporting documents:
College transcript(s), if qualifying based on education or if this position has a basic education requirement
Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible
Cover Letter, optional
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
It is your responsibility to ensure all required documents have been submitted prior to the closing date of the announcement.
Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section of this vacancy.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
If you have questions about this job, please contact the HR Office representative listed in the "Agency Contact Info" section of this vacancy announcement. Applying online is highly encouraged. We are available to assist you during business hours (normally 8:00a.m. - 4:00p.m., Mountain Time, Monday - Friday). If applying online poses a hardship, you may request an alternate application method from the Agency Contact listed in the vacancy. All hardship application packages must be complete and submitted no later than noon EST on the closing date of the announcement.
Office of the Chief Information Officer
1849 C. Street NW
Washington, DC 20240
US
Next steps
For status updates on your application, please follow the directions listed above in the How to Apply section. Once your online application is submitted you will receive a confirmation notification by email. If you are selected for an interview for this position, you will be contacted directly. A final job offer for this position is typically made within several weeks after the closing date of the vacancy announcement. After confirming a job offer, all other applicants will be notified of their non-selection.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
