This position is in the Office of Equity Assurance (OEA), at the Veterans Benefits Administration (VBA), in the Department of Veterans Affairs (VA). The Project Manager (Management and Program Analyst) is responsible for assessing program and process improvements that will allow Veterans, their Survivors, families and caregivers to have equitable access to VA benefits and services.
Summary
This position is in the Office of Equity Assurance (OEA), at the Veterans Benefits Administration (VBA), in the Department of Veterans Affairs (VA). The Project Manager (Management and Program Analyst) is responsible for assessing program and process improvements that will allow Veterans, their Survivors, families and caregivers to have equitable access to VA benefits and services.
Efficiently creates appropriate and accurate integrated master schedules and other deliverables (e.g., quad charts, concurrence dashboards, status reports, tick-tock plans, etc.) that can support large scale research, integration, and data projects, or other initiatives. Performs all functions related to project management. Appropriately and timely tracks project progression and adjusts schedule accordingly. Provides technical suggestions and data-driven recommendations to peers and leadership and may be VBA's representative for VA-wide project management-related initiatives.
Manages multiple projects or programs concurrently where effort involves coordination among multiple resources, other divisions, or agents outside of the organization. Undertakes long and short-term analysis and/or audit of program operations, policies, procedures, training, and other activities related to the delivery of VA benefits to Veterans, their dependents or beneficiaries (compensation, pension, education, loan guaranty, vocational rehabilitation, and insurance). Studies program operations, new legislation, automated systems, management initiatives, and the operation of interacting programs and organizations to assist in the development of new and modified policies that address root causes of disparity.
Obtains and/or maintains project management certification (Project Management Professional (PMP), Federal Acquisition Certification for Program and Project Managers (FAC-P/PM), etc.). Earn the minimum number of professional development units (PDUs), continuous learning points (CLPs), or other continuous learning credit within the appropriate timeframe to obtain and maintain project management certification.
Participates in special projects devoted to supporting VBA equity, and the VA I*DEA Council-including VBA and VA Equity Plans for Benefit, Data and Outreach strategies. Manages multiple projects or programs concurrently where effort involves coordination among multiple resources, other divisions, or agents outside of the organization. Serves as an advisor to the supervisor on issues related to conducting analysis of benefit programs, disparity identification, and root cause resolution. Employs change management principles and practices to ensure VBA equity policy integration and strategic alignment. Skilled in establishing and maintaining effective working relationships with individuals and groups interested in or affected by the program. Ability to respond to challenges or criticisms from workgroup members and stakeholders in a manner that promotes collaboration.
Prepares documents, to include comprehensive white papers, technical papers, etc., to appeal to a variety of audiences, including internal and external stakeholders, other federal or non-profit agencies. Prepares all necessary administrative materials, correspondences, and justifications detailing reasons for decisions.
Makes oral presentations and develops briefing materials for intended audiences. Leads team and group discussions before a variety of audiences to address matters of VBA equity, data methodology, and/or analysis. Audiences may include, but are not limited to, Veterans, their Survivors, their families or their caregivers; VBA employees, VA/VBA leadership; Business lines; other VACO personnel; Veterans Service Organizations (VSOs) and Veteran Advocacy Groups; private/public partners; congressional staffers; and other local/state/federal entities.
Performs other duties as assigned.
Promotion Potential: None
Work Schedule: Full time, Monday through Friday 8am - 4:30pm Compressed/Flexible: At the discretion of agency Telework: Yes Virtual: This is a virtual position if the selected employee is required to report to the nearest VBA facility as prescribed in the telework agreement. Position Description/PD#: Management and Program Analyst; 41717-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:03/22/2024.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
For a GS-14 position you must have served 52 weeks at the GS-13 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: Experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled.
Applicants must have one year of specialized experience equivalent to the next lower grade of GS-13 level in the normal line of progression for the occupation in the organization.
The applicant must document experience in applying Veterans' benefits laws, regulations, and procedures that pertain to at least one of VA's benefit programs (compensation, pension, education, loan guaranty, vocational rehabilitation, or insurance). Extensive experience in multiple benefit programs is preferred. The applicant must also document experience in conducting qualitative and quantitative data analysis, creating data requests, and developing or facilitating the development of data-related deliverables (e.g., Excel spreadsheets, Tableau dashboards, workbooks, formulas, pivot tables, etc.). The applicant must also document experience in reviewing the work of others while maintaining effective work relationships; and must possess expert oral and written communication skills.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with attending meetings and conferences. Work may require carrying light items such as papers, books, or small parts. The work does not require any special physical effort.
This job does not have an education qualification requirement.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
Oral communication - Clearly and concisely expresses information to individuals or groups, considers audience and nature of information, makes clear and convincing oral presentations, listens to others and responds appropriately. Exercises tact and diplomacy, demonstrating political savvy on high-visibility or controversial issues.
Project Management - Ability to efficiently create appropriate and accurate integrated master schedules that will support disparity identification, root cause analysis, and other leadership decisions. The incumbent will perform functions involving project management, in addition to participating in special projects devoted to supporting the advancement of strategic, integration, research, and/or data programs, or other programs goals.
Decision Making - Displays sounds judgment based on information from internal and external sources, makes well-informed and timely decisions, even when data is limited or solutions produce adverse consequences, considers the facts, goals, constraints and risks, and perceives the impact or implications of decisions.
Written Communication - Expresses facts and ideas in writing in a clear, concise, organized, and convincing manner for the intended audience. Writes responses to high-level officials and internal and external stakeholders to clarify complex and ambiguous issues.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 03/22/2024 or on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12354517.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package to include the documents detailed below. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.
Resume detailing specialized experience and competencies as they relate to this position.
For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you should also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including documentation supporting Federal grade level(s) are insufficient to determine basic qualifications.
Your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
Additional Documents accepted:
CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal
Please use this checklist to make sure you have included all documents required for your application. You will not be contacted for additional information.
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 03/22/2024 or on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12354517.
To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.
VBA Human Resources Center - Central Office
810 Vermont Ave NW
Washington, DC 20420
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
